Very late delivery. No email update or notification when it might be arriving or why it was so delayed. I nearly cancelled it a few times, but decided to wait a bit longer and see. Also, that's the in... Ver mais
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Leia as opiniões dos outros
Order placed 5 June. Now 23 June. Order untrackable on Royal Mail website using reference given by GB Mobile. Had to email GB Mobile for 2nd time this evening to chase delivery as they didn’t reply to... Ver mais
Ordered Pixel watch charging cable but ordered for watch 1 and should have ordered for watch 3, that part obviously my fault. They state in the returns rules that goods are returned to the correct... Ver mais
I ordered 2 phone charger cables from this company, at first everything went well, the goods were dispatched quickly and delivered as promised. However the company sent the wrong items, I received 2... Ver mais
Informações sobre a empresa
Escrito pela empresa
We aims are to offer customers good quality of products at the lowest price possible, We feel that all customers should be able to buy in more then one way, so we have setup this online shop so customers from all over the UK and around the world can benefit from our services and our products
Informações de contacto
London, Reino Unido
- info@gbmobile.co.uk
- gbmobile.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to order and delivered within a…
Easy to order and delivered within a few days.
I still haven’t received my order
I still haven’t received my order, which was made and paid for on 24/01/26. The tracking number provided does not show any update and I have yet to receive any response to two emails I’ve sent asking for an update.
Poor service I’ve received on this occasion unfortunately.
Order never received.
Order made 18 December has not been received. Followed up on 6 January with no reply or refund. Do not use this company!
Just the right tool for the right job.
Having used existing combinations of leads and chargers for a month or two and having to wait for half a day to charge my S23, I found what claimed to be the designated S23 combo. Phone now charges in under two hours from 5%. It came well packaged, on time and work brilliantly. Thanks.
Genuine Huawei P30 pro charger cable
Unlike Amazon, the cable you sold me is actually the 40w fast charger for Huawei P30 Pro. Various ones I have bought on amazon claiming to be the fast charge cables for my phone are not, I was constantly getting screen messages saying please use the cable that came with your device. I shall buy some more from you very soon.
Quality products at competitive prices
I used to buy all my mobile accessories on Ebay and always ended up with unusable fake products. Hence I am so glad I found GB Mobile.They have a very easy to navigate website and ordering process, you get exactly what you see on the website at a very competitive price and the order arrives promptly. I highly recommend this company and am a very happy repeat customer myself.
Good quality product
Only sent out part of the parcel
Only sent out part of the parcel, and did not reply to my msg. Will try msging them again but mite need to contact TS.
Still waiting for refund
Returned my phone cable as it was the wrong size and I've been waiting two and a half weeks for refund .
They're ignoring my emails .It's not for the price of the product but the service they provide or not provide as is the case.
Avoid at all costs
I received a faulty connection adapter & when reported via email I was asked 5 times for my order number, which incidentally had been included in each email which I had sent.
No response to my most recent email so it is now in the hands of my credit card company.
Avoid at all costs.
Smartphone replacement Charger and cable
Update as of 27.1.26 Customer Services have still NOT responded. A second opinion confirms the cable and charger supplied not compatible with each other and therefore not compatible with the smartphone. A total waste of money and time.
A shame the company let me down.
Charger and cable NOT as described. NOT compatible as led to believe. Does NOT charge device. Customer Service slow and not forthcoming. 4 weeks past, several emails on and still not resolved. I don't like leaving negative reviews but no alternative.
Refund offered but not honoured
My experience was positive at first, but it changed after the company offered a refund and then ghosted me. I ordered a phone case but accidentally selected an S22+ instead of S22. I contacted GB Mobile, and they offered a 70% refund as I had removed the sticker when opening the packaging, which I accepted.
I returned the item via Royal Mail (signed for, £6). They signed for the return, but after that, I received no refund, no further communication and no response. Had they been upfront and said a refund wasn’t possible, I would have accepted that, as the mistake was mine. Instead, I’m now minus a phone case and out of pocket for the return postage.
If GB Mobile had been honest from the start, I wouldn’t be writing this review.
Faulty item received. Unhelpful Customer Service.
I ordered an Apple Headphone Adapter Jack a month ago from GB Mobile. Item was faulty, confirmed by ordering another elsewhere which worked fine. I contacted customer services who quite clearly genuinely aren’t interested in doing anything to help. Responded that I need to return the item but have ignored my attempts to obtain a return label. The website return policy seems very strict with instructions that I’m unsure of. No hope in getting any further help from GB Mobile, I’m just glad it was a cheap item and not something of value that I needed to return. Not really the point though and with that considered though I’d be very wary of spending money with this company.
Got my order in a timely fashion
Got my order in a timely fashion. No fuss. Delivered just after Christmas. No long wait.
Great product
Fast delivery. So easy to use, just pop in batteries and go. Good quality and value for money.
Faultless service!
Service was good but little delayed has…
Service was good but little delayed has its understan about Christmas
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