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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Baby Framers I finally decided to go for hair extensions for the fisrt time and I am so glad I chose Baby Framers. My hair is quite thin at the front and these made such a difference for my confidenc... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've not ordered yet however I wrote for a colour match on WhatsApp customer services replied to both of my messages almost straight away with recommendations. Im aware its a small company and i'm a h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I can’t really rate the quality of the product yet as I’m just trying samples to find the best colour match, but I used their WhatsApp chat to ask what shade would be best for me and so far they seem... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Absolutely lovely extensions, best company I’ve ever used and I’ve tried them all, I got face framers in smoke and can wear them high up near the parting without showing through My only very slight... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Fornecedor de produtos de beleza
  3. Grossista de produtos de beleza
  4. Loja de produtos para cabelo
  5. Loja de cosmética

Escrito pela empresa

gee is a multi-award-winning brand, established in 2013, born from a simple frustration: seamless, lightweight, and undetectable hair extensions didn’t exist, so we created them. Driven by a passion for helping people feel confident, we developed the first of its kind: human hair extensions that blend naturally, feel weightless, and remain undetectable. Our mission is simple: to offer natural-looking, premium hair extensions that are easy to wear and designed to last. Trusted by professionals, loved by clients, and recognised across the industry, gee is committed to helping you achieve a great hair day, every day.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 97% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

Fab service

Fab service, love the volumiser, the colour match is perfect. Have you ever thought of producing hair toppers for fine hair. There are not many out there for fine hair.

22 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi George,

Thank you so much for your lovely review — we're really glad we could help and be part of your hair journey. So pleased to hear you love the Volumizer and that the colour match was spot on.

And thank you for the thoughtful suggestion, when it comes to hair toppers for finer hair, it’s something we’re actively exploring. Your feedback is invaluable as we shape future launches.

If you ever want to add softness or extra shape around the face, our Face Framers pair beautifully with the Volumizer for that subtle finishing touch.

If we can help with anything at all, just let us know — we’re always here.

— gee Customer Support

Classificada 1 em 5 estrelas

Never arrived

I placed two orders with Gee Hair. One arrived, a mega babe in the color "cherry." The hair itself is okay, but it gets tangled. The other order, however, never arrived. I contacted UPS, who told me it would arrive but there was a bit of a hold up. However It didn't arrive, so I called again and found out the address was incorrect. I reported my adress twice. In the meantime, I contacted Gee Hair to explain the problem. Initially, the communication was good, until they decided to cancel the package. They did this in consultation with UPS, because UPS had apparently indicated they had sent me emails, (never happened) but I hadn't responded. Mind you, I had already discussed the problem with Gee Hair, and they still decided to cancel it.

I contacted them again about this, and they blamed me for the fact my package --that they send!-- did not arrive. I had to pay for all additional delivery costs.

When I ask them why , they are telling me some information from my adress was missing, Which is weird, since you can't place an order with a housenumber missing and i saw my full adress in the ups app. + I called UPS twice giving reconfirming. When i tell them this, they are starting a whole discussion with me instead of looking for a solution. Which I know see happening under other reviews too.

Response: no company ever gave me the responsibility to make sure their product arrived. UPS contacted Gee after I contacted gee. They cancelled my order without informing me or giving UPS the address that I gave multiple times. They wanted to send it to me again but then I had to pay double delivery cost and customs fees. Now I had to pay 55 euros for nothing, if I wanted my hair I would have to pay 110 euros. Which is absolutely insane. Nothing on your website states that you’re not responsible for your package not arriving + no other company that I ever dealt with has that policy. I know my address was correct and even if it wasn’t: why are you sending a package with no address ? Where is it suppose to go to? You have to contact the customer about this instead of making it their problem and making them pay for absolutely nothing.
You don’t regret anything about my experience cause if you did you would come with a solution.

11 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

HI Hannah- Thank you for taking the time to share your feedback.

We're pleased to hear your Megababe in Cherry arrived, and appreciate your honest comments about the hair tangling. All of our hair extensions are covered by a 12-month quality guarantee, so if you'd like to explore this further, please do reach out to our team directly.

Regarding the second order, we understand how frustrating delivery issues can be. UPS advised us the address you provided at checkout was incomplete, which unfortunately led to the parcel being returned. While we attempted to amend the address based on the updated details you provided, by that point UPS had already begun the return process.

As outlined on our website, we’re unable to take responsibility for failed deliveries due to incorrect or incomplete addresses. This is a standard policy across many retailers, and it ensures fair handling of orders while recognising the limitations placed on us once an item is in transit.

We’ve taken your comments on board and regret that this experience didn’t meet your expectations. If you’d like to discuss the quality concern further, we’re here to help.

-gee Customer Support

Classificada 5 em 5 estrelas

Face Framers

Very pleased 😃 perfect colour match... I purchased the shade Chocolate, just the right length at 14 inches. Beautiful quality and very comfortable to wear. Great company highly recommend.

24 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Emma,

Thank you so much for your kind revew — we’re so pleased the Face Framers in Chocolate were a perfect match and just the right length for you. It’s lovely to hear they feel comfortable too.

If you ever fancy pairing them with a Multiway Weft, it’s a great way to add a bit of extra fullness at the back.

If we can help with anything at all, just let us know — we’re always here.

-gee Customer Support

Classificada 5 em 5 estrelas

Great quality extensions and the…

Great quality extensions and the perfect colour match

18 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Zanna,

Thank you so much for your lovely review — we're so pleased to hear the extensions were a perfect colour match and that you're happy with the quality.

If we can help with anything at all, just let us know — we’re always here.

– gee Customer Support

Classificada 5 em 5 estrelas

I purchased the Soul M8 14 inch Pearl…

I purchased the Soul M8 14 inch Pearl root clip ins, my very first experience of clip extensions, well wow they are amazing. The quality and colour absolutely stunning, they give me so much confidence filling out my thinning hair. I’m so glad I found Gee and a bigger plus is they were so quick with delivery, I don’t think I will ever go back now to my full locks.

7 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Sarah,
Thank you so much for your kind words — we’re thrilled your first experience with clip-ins has been such a positive one.

It’s wonderful to hear that the Soul M8 set in Pearl Root have given you that extra boost of confidence — that’s exactly why we do what we do!

If you ever feel like adding a little more fullness around the front, our Baby Framers work really well alongside the Soul M8.

If we can help with anything at all, just let us know — we’re always here.

– gee Customer Support

Classificada 5 em 5 estrelas

Amazing!

I purchased the mega babe clips in 14inch for more volume. The quality is amazing. They look so natural when clipped in and the colour match is brilliant. I have had so many compliments when wearing them. I have bought various clip extensions from other brands over the years and these are by far the best I have ever purchased.

18 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Sophie,

Thank you so much for your kind words — we’re so pleased to hear you’re loving your Megababe set and that the colour match was perfect.

It’s lovely to know you’ve had so many compliments — and even more so that they’ve stood out as the best you’ve tried.

If you’re ever looking to frame the front or add a little more volume around the sides, our Baby Framers pair beautifully with the Megababe set too.

If we can help with anything at all, just let us know — we’re always here.

-gee Customer Support

Classificada 5 em 5 estrelas

Amazing service

Amazing service, amazing hair, 10/10 colour match. Highly recommend d

10 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Lauren,

Thank you so much for your lovely review — we’re really glad we could help and be part of your hair journey. So pleased to hear the colour match was spot on, and that you're loving the hair and service too.

If we can help with anything at all, just let us know — we’re always here.

– gee Customer Support

Classificada 1 em 5 estrelas

Gee hair pay for positive reviews

Gee hair offered me money to leave a review, when I left them less than desired they told me they only pay people for 4/5* reviews. I was given incorrect colour advice, misleading sample hair, once I opened the box and realised there was an error told I could not refund or swap. Please be careful if buying from Gee they are paying for 4/5* reviews. I have NOT received an incentive to give this review, but I’m happy to share the email proof of Gee trying to do this.

15 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Katie,

Our Judge.me review promotion applies to all verified reviews, regardless of star rating, provided the content is factually accurate. To confirm, we do not only pay for 4 or 5-star reviews.

Our assessment confirmed that the swatch and extensions from your order matched. Documentation of this was shared with you.

As the hygiene seal was removed, we were unable to accept a return because the product had been opened and later deemed unsuitable. This is in line with our hygiene policy.

The original photos you supplied for your colour match differed from the image you later shared. Our technician made their recommendation based on the initial images provided.

We have also offered for you to return your order for a further in-person assessment and are awaiting your response.

-gee Customer Support

Classificada 5 em 5 estrelas

In a league of their own

The customer service team are fantastic, extremely knowledgeable, professional and responsive. The hair is exceptional, the quality is impeccable.
I’d not hesitate to recommend GeeHair at any time, really just a wonderful experience. Thank you x

24 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Frankie-

Thank you so much for your lovely review — we’re really glad we could help and be part of your hair journey. It means a lot to hear that both our service and the hair quality stood out for you.

If you ever feel like switching things up or adding more dimension, our Baby Framers pair beautifully with your existing set.

If we can help with anything at all, just let us know — we’re always here.

-gee Customer Support

Classificada 5 em 5 estrelas

The staff at Gee are fab

The staff at Gee are fab, matched my hair to perfection, Extensions are very light weight & easy to fit. Would highly recommend.

27 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Samantha,

Thank you so much for your lovely review, we’re so pleased to have helped you find your perfect match. It’s great to hear that the extensions feel lightweight and easy to wear.

If we can help with anything at all, just let us know — we’re always here.

– gee Customer Support

Classificada 5 em 5 estrelas

Well impressed with service and quality!

I emailed about a stock enquiry and some confusion I had with the processing and delivery process and my query’s were answered more or less straight away. I was a little bit apprehensive about ordering when the sample of the colour i wanted wasn’t available after reading some reviews referencing agro people have had with returns but I did as I was only ordering the face framers as the full head wasn’t available and they’re not that expensive plus I got 20% off. They arrived well before they were expected to (ordered on the 2nd received on the 4th) and they’re lovely! Quality’s so good, shades perfect and they’re thick enough for the front of my hair, made it look a lot fuller plus they sit really flat against my head, wore them all day with no slipping out or movement. I will deffo be ordering a full set in that shade for a longer style when it’s restocked! Case they come in and hair net and spare clips are a bonus as well 👍🏼 Well impressed!

2 de julho de 2025
logótipo da gee

Resposta da gee

Hi Aimme,

Thank you so much for your thoughtful review — we’re really glad we could help and that you felt confident going ahead with the Face Framers. It’s lovely to hear they arrived quickly, matched perfectly, and gave your hair that fuller look at the front.

They’re a great choice for light volume, and when you’re ready to go for a longer style, the full set in the same shade will blend beautifully with what you’ve already got.

If we can help with anything at all in the meantime — whether it’s a restock update or styling tips — just let us know. We’re always here.

– gee Customer Support

Classificada 5 em 5 estrelas

Great products and fast delivery

Great products and fast delivery, cases that products come in are also a nice touch, overall a great service and will be reordering

25 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Imogen,

Thank you for your lovely review — we’re so pleased to hear everything arrived quickly and that you’re happy with both the products and the packaging.

We designed the cases to help keep your extensions safe and in great condition, so it’s great to know they’ve been appreciated.

If we can help with anything at all before you reorder, just let us know — we’re always here.

– gee Customer Support

Classificada 5 em 5 estrelas

I recently purchased the multiway weft…

I recently purchased the multiway weft from Gee hair and WOW ! it’s such amazing quality and super thick , I’m starting my hair growth journey and this is the perfect way to make me still feel confident. The packaging is amazing and the customer service is 10/10. I required a longer halo wire and the team smoothly guided me in the right direction and a few days later I had the perfect fit ! Thanks gee hair

9 de julho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Millie,

Thank you so much for your kind words — we’re really happy to be part of your hair growth journey. It’s lovely to hear the Multiway Weft has helped you feel confident, and that our team could guide you to the perfect fit.

If you ever feel like adding more face-framing fullness, our Face Framers pair beautifully with the Multiway Weft!

If we can help with anything at all, just let us know — we’re always here.

-gee Customer Service

Classificada 5 em 5 estrelas

Absolutely fantastic customer service

Absolutely fantastic customer service, the colour match suggestion was exact and I felt so very confident wearing these extensions, forgot they were in they were that comfortable

28 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Ms Whiteman,

Thank you so much for your lovely review — we’re so pleased to hear the colour match was spot on and that you felt confident and comfortable wearing your extensions. That’s exactly what we aim for.

If we can help with anything at all, just let us know — we’re always here

-gee Customer Service

Classificada 5 em 5 estrelas

Great extensions, great service!

I ordered the mega babe clip in extensions for my wedding. They look and felt so so great on the day! And with a toffee balayage it matched my hair perfectly, which was tricky with other brands. I had great customer service via WhatsApp when I had some questions. Would definitely recommend!

19 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Katherine,

Thank you so much for your lovely review — we're really glad we could be part of your hair journey, especially for such a special day!

So glad to hear the Toffee Balayage was the perfect match and that the Megababe set felt just right for your wedding.

If you ever feel like adding a little more volume around the front, our Baby Framers pair beautifully with the Megababe set!

If we can help with anything at all, just let us know — we’re always here.

– gee Customer Support

Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Absolutely OBSESSED – Best Clip-In Extensions EVER!

I cannot say enough good things about the clip-in hair extensions I bought from Gee. From the moment I opened the package, I was genuinely impressed. The hair feels so soft, silky, and real — it’s honestly hard to believe they’re not my natural hair. The color match was perfect, and the clips are super secure without feeling heavy or pulling on my scalp.

What I love most is how easy they are to put in. I’ve tried other brands before, but they were always bulky or tangled easily. Gee’s extensions are a total game-changer — lightweight, blend like a dream, and they hold up beautifully all day. I wore them to a wedding last weekend and got so many compliments — no one had a clue they weren’t mine!

Shipping was fast, the packaging was super cute, and there was even a little guide with tips for care and styling, which I really appreciated. Honestly, this is the best purchase I’ve made for my hair in ages.

If you’re on the fence — just go for it. You won’t regret it. Gee has earned a customer for life! 💁‍♀️💖

11 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Vicky,

Thank you so much for such a thoughtful review, we’re genuinely so happy to be part of your hair journey. It means a lot to hear how much you loved the feel, blend and ease of your clip-ins.

So pleased the colour match was spot on and that the guide came in handy too!

If we can help with anything at all, just let us know, we’re always here.

– gee Customer Support

Classificada 3 em 5 estrelas

Not a great colour match service

I usually use gee hair extensions due to the seamless finish and their clip ins being the most comfortable, I use truffle balayage but due to it being out of stock used the colour recommendation with gee & was told that autumn balayage would be best suited, I'm not happy with the colour at all, and the example doesn't give a very good indication as it's such a small snippet. So a whole set waisted aswell as the money that I've spent. 😩

18 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Jade,

Thank you for sharing your feedback — we’re sorry to hear the colour match didn’t meet your expectations this time.

We’re glad to hear you’ve enjoyed our extensions before, and we appreciate your trust in trying a recommended shade when your usual one was out of stock. We understand how important a seamless colour match is.

If you’d like, we’re happy to offer personalised advice or help with an exchange to find a better match for you. Your satisfaction matters, and we want to make sure you feel confident with your purchase.

Thanks again for your honest feedback — it helps us improve how we support colour choices in future.

— gee Customer Support

Classificada 5 em 5 estrelas

Great colour match service and top quality hair

I had recently changed hair colour and wasn’t as clued up on my colour match. The WhatsApp service was super quick and helpful and the match recommendation was 10/10!
Really happy with the quality of the hair too.
Bonus is the little hanger to keep the hair stored away easily.

21 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi Kim,

Thank you so much for your lovely review, we’re really pleased to hear the colour match service worked so well for you, especially after your recent colour change. It’s great to know our WhatsApp team helped you feel confident in your choice.

And yes — the storage hanger is such a handy extra for keeping your extensions safe and tangle-free between wears.

If we can help with anything at all, just let us know — we’re always here.

-gee Customer Service

Classificada 2 em 5 estrelas

The multiwayweft was thick and…

The multiwayweft was thick and beautiful. I was kind surprised at the quality of the rest of the set I got. I expected it be thicker based on the reviews but it’s quite thin. Similar to other brands I’ve tried. I wouldn’t order a whole set again, maybe just baby framers.

19 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Thank you for sharing your thoughts — we’re pleased to hear you were happy with the thickness and quality of the Multiway Weft.

We understand that expectations around thickness can vary, and our multiple piece sets designed to be tapered at the ends, to offer a natural seamless blend with each piece, that works well for a range of hair types. We'd love to look into this further for you, so please feel free to reach out to support@geehair.com

Your feedback is valuable as it helps us continue refining our products and guidance. If you’d like any advice on which pieces might best suit your hair goals in the future, we’re here to help.

— gee Customer Support

Classificada 5 em 5 estrelas

Absolutely divine

Absolutely divine! That’s the only way I can describe these extensions! I brought 2 sets of the full head halo extensions and 1 of the volumizers after being perfectly colour matched by Abbie when I sent a pic on WhatsApp. I sent one of the halos back and was promptly refunded. I can’t recommend these extensions enough, such good quality and look amazing!

5 de junho de 2025
Opinião espontânea
logótipo da gee

Resposta da gee

Hi,
Thank you so much for your review. So glad the colour match was just right, and it’s great to hear you’re loving the quality and feel of your extensions.

The Multiway Weft is perfect for adding length and volume without any fuss. If you ever want a little extra framing around the face, our Face Framers are designed to blend seamlessly with what you already have.

If we can help with anything at all, just let us know — we’re always here.

– gee Customer Support

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