gee Opiniões 1043

When they arrived I thought they looked pretty thin and didn’t think they would make a difference but i was wrong they made a huge difference making my hair so much thicker looking and they’re so flat to your head so they’re invisible. I was impressed

I was debating between ordering my new set of extensions from Gee or another similar company and stupidly went for Gee. Their customer service team is non existent so if you do purchase from them, hope that nothing goes wrong with your order.

I am missing the swatch from my order so have no way of testing the colour shade to my hair - I have contacted Gee on all platforms they suggest on their website; WhatsApp, Instagram and email. I’ve only had responses from WhatsApp and Instagram direct just telling me to email them - it would have been quicker just to send me a new colour swatch! So instead I am still waiting for a response, no doubt they will respond to this review with their usual “we are a small team, trading for 10 years” - then do better Gee! Otherwise you won’t build you customer base any further. I now am so nervous about using this company , I just want a refund as they seem a bit scammy. I have again emailed them for a prepaid label as I shouldn’t have to pay for the return on an item they missed the swatch out off meaning I can’t test the hair… surprise surprise, no response.

*update - they finally emailed me back and the same as other reviews, no apology just really patronising and accused me of lying about when I contacted them. A simple sorry would have gone so far but they make you feel like an idiot. They have now also tried to get my review removed because I named other brands that people should order from. I have removed the name of the brands but my point still stands so resubmitting the review as they can’t just get away with removing bad reviews! A shame because the product is good but their customer service is poor

** in response to below reply from Gee - you’re stating dates from emails - I had contacted you multiple times on WhatsApp and Instagram with terrible response times only to be told you only reply to emails which isn’t stated on your customer service contact section on your website. There was no instructions packaged either explaining there was no swatch available.

Amazing Customer Service- I accidentally wrote the wrong email address on my order which was quickly rectified via a message on WhatsApp. I then didn’t realise you need a signature when receiving next day delivery , again on WhatsApp I got a quick response where they kindly and promptly changed my address to my work address . Super excited to receive them tomorrow.

Great face framers
Ordered sample swatches initially to choose correct colour, then ordered face framers. They arrived well packaged and colour match was spot on. Great quality, so pleased with them.

Ordered a multiway weft and wore them daily for around 2-3 weeks, and I heat styled them around 5 times. After around 3 weeks, the quality was horrendous. Straggly / rat tail ends, knotting / matting together, look and feel dry, had to keep brushing them constantly so that they’d look ok. They were just horrible.

I emailed them to complain and they were so patronising and unhelpful. In the end, I settled on trying again with 25% off, as I decided that I wouldn’t heat style the next set. So, I got a new set and only used heatless curlers, and followed the aftercare to a T. After 6ish weeks, they’ve still gone to absolute shit. Again, dry, straggly, matting etc. Omg they are just AWFUL.

I’ve worn hair extensions daily for around 10 years and never have they gone bad this quickly, especially with NO HEAT?!

I’m in absolute shock and so angry as how much money I have wasted.

Oh also, they delete / don’t publish negative reviews on their website, hence I’ve come onto here.

Beautiful hair piece
They’re soft, lightweight, and blend seamlessly with my natural hair. The clips are secure but comfortable, making them easy to put in and take out. Instantly adds length and volume with a natural look perfect for everyday wear or special occasions. Would recommend. Order #20482.

Made my updo look glam. Got so many compliments.

I have tried lots of brands of extensions and these are the best I've had! The shade matches my hair exactly and they are really soft and curl well. I would consider the product itself 5 stars, but I only gave 4 stars because you have to pay postage for returns, which is hard because I ordered multiple colours so I could choose the best match and ended up having to pay to post the extras back. Order #19943.

Great company very helpful and great quality hair

PLEASE DO NOT TRUST THIS COMPANY!! I ordered three sets of hair as I was unsure what colour I needed. One set arrived and inside the package there was a note to state they had ran out of the colour swatch for this shade but a hygiene clip had been placed to the hair so I was able to open and check the colour and still return for a refund if needed as long as the clip stayed in place. I did this as advised and received an email to say they would not be refunding my money as the item had been opened AS THEY STATED for me to do and the swatch was missing THAT WAS NEVER PROVIDED. I even left the slip in the return package stating this to avoid any confusion. The customer service is terrible and they don’t seem to want to help or offer any guidance at all!! I’m now stuck with no item and £50 out of pocket! ❌❌❌

Really wish I’d taken heed of the poor reviews before I ordered and wasted my money ☹️ They say they accept returns so when the colour didn’t match I confidently sent back. They refused to refund saying the seal had been tampered with 🤦‍♀️ The only proof they could send was two photos of clearly different items! No broken or damaged seal, of course. Clearly they have zero morals and just after your 💷 Beware!

After loosing the underneath of my hair due to alopecia and having various battles with wigs. The Halo has given me the confidence to wear my hair naturally and more importantly, it’s undetectable! A perfect match, a seamless finish and super high quality- not to mention the packaging too! Thank you Gee Hair for giving me my confidence back 💖

After years of using clip-in extensions and trying top brands from Australia, the US, and the UK, I’ve just received my order from Gee and I’m genuinely shocked.

1. Outstanding quality. I ordered Gold Blonde and you can tell it is 100% Remy, perfectly processed, and with unusually thick ends.

2. More clips per weft. This design allows better grip and healthier weight distribution.

3. Innovation. Their hanger and minimalist packaging are the best I’ve seen. Elegant in every detail.

4. Customer support. Quick and efficient when I had a tracking issue.

5. Patents and exclusive colors. Having patented ideas and offering natural shades reflects the passion and care behind Gee’s work. This is the first brand I’ve tried that offers blondes that actually look and blend naturally.

I love supporting brands that truly care about excellence. Gee deserves all the success and I’ll definitely be ordering more!

Worst purchasing and customer service experience of my life.

Avoid Gee at all costs; the hair is thin, straggly; ragged at the ends and you’d need £400-800 worth to create the looks they advertise on social media and even their own website.

I bought £273 worth of hair; face framers x 2, and 3 x volumisers via the ‘create your own set’ page on their website.

The colour swatches matched perfectly so I made the mistake of opening the bag; they lock the bag with cable ties and so you cannot see how bad the hair is until you open it; at which point Gee state the hair is categorically not refundable.

It is a scam. Their images show vastly thicker looking hair than what you receive. Honestly I could have cried. I’d have needed to buy at least 3 times that amount to create what is shown online.

Note I’ve used Cliphair, Amazon, Foxy Locks, Beauty Works and Milk and Blush hair for over a decade and they are all vastly better than Gee.

Gee customer service was exceptionally patronising and passive aggressive.

The only solution offered was to return the hair for an internal inspection (hmm, I wonder how impartial that would be..) and IF found faulty I could have a replacement only.

If not deemed faulty I’d have to pay for them to send it back to me.

But the issue was that I wanted a total refund because I’d never wear such bad quality hair and a replacement was of no use to me; for £272 I could get a lovely set from any of the competing brands and twice as much nice thick hair rather than the straggly pathetic strands sent to me.

I contested it with my credit provider but Gee informed me (rather boastfully) that I wouldn’t succeed in my case because as long as they offered a replacement as an option they would win.

Gee also had the cheek to say that I’d ordered 2 ‘non matching shades’. My shade choices matched my hair and I didn’t appreciate them commenting on my choice of colours, very unprofessional and completely irrelevant?

They also said the photos I’d sent them of the bad hair were deliberately placed in a way that made them look bad (!) so asked me to brush them out and lay them facing upward. I did exactly that, brushed them smooth and laid them on the bed next to a brush to show how ragged the ends were but apparently these new photos ALSO were taken to ‘make them look a certain way’ which is laughable as that is how they really looked and I did brush them smooth and flat and neat as possible!

So- bottom line is, dont open the packet if you don’t want to be disappointed and left with no option of a refund.

I have never written such a disparaging review but honestly felt robbed (and patronised!)

Amazing quality!
First time I ever tried hair extensions and they are amazing! The quality of the hair is just superb and the clips are so well made that it’s really easy to put them on. They don’t pull your natural hair and they just blend so well. The Volumizer just gives me that extra thickness and volume that I have always wanted and still looking very natural. The Face Framers I have tried are the perfect size and not heavy at all. They all come in lovely zipped pouches with a handy extension hanger to keep them nice and tidy after use. I am super satisfied with my purchase and I would buy it again

Perfect
Really lovely quality hair. Excellent customer service xx. Order #19785.

Being perimenopausal, my hair has thinned dramatically over the past few years. This has caused me to lose confidence, as my hair was always my crowning glory. Since discovering Gee clip in volumisers, I feel like myself again. When positioned just right they are seamless, & the colour is a perfect match. Will definitely buy again. Order #19976.

The perfect, solution to thinning menopausal hair
Bought the volumiser and framers to give my thinning hair a boost. So pleased with the results! Great colour match and so easy to attach to my hair. Suitable not just for a night out but day to day also. My sister was amazed and is going to buy some for herself. Would definitely recommend. Order #19786.

Colour match is absolutely amazing! Clip in seamlessly, I’m just getting use to having full hair at the front!

Love my new extensions, beautiful, soft, comfy and ive had so many compliments!