They let me know it would take up to 4 weeks to have my ring made. I received my ring in the mail with standard shipping way before the time frame ended. My ring is beautiful, it fits perfectly, and I... Ver mais
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Leia as opiniões dos outros
They were very helpful when it came to a short notice order and were able to ship everything earlier than expected. Everything was smooth and the experience was great!
I ordered a customized band with a low setting, and it turned out absolutely perfect. It’s the most beautiful oval solitaire, and the pavé stones along the sides add just the right amount of sparkle w... Ver mais
The customer service was absolutely fantastic! My fiancée and I love her ring so much, but I was even more impressed with the customer service! I was stressing out about getting this ring around midni... Ver mais
Informações sobre a empresa
Escrito pela empresa
Discover conflict-free, environmentally friendly, lab created Moissanite and Diamond fine jewelry. Free shipping, easy returns, lifetime warranty.
Informações de contacto
San Francisco, Estados Unidos da América
- support@gemaandco.com
- gemaandco.com
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Beautiful Ring, GREAT QUALITY
They let me know it would take up to 4 weeks to have my ring made. I received my ring in the mail with standard shipping way before the time frame ended. My ring is beautiful, it fits perfectly, and I can tell it is well made. It compliments my wedding stack beautifully
They were very helpful when it came to…
They were very helpful when it came to a short notice order and were able to ship everything earlier than expected. Everything was smooth and the experience was great!
My wife loves the ring
My wife loves the ring, the wait was absolutely worth it. The ring is of high quality and I am happy with the purchase.
Ease of picking a ring
Ease of picking a ring, and the quick turnaround on shipping and the presentation of the rings. Quality is amazing!!
I am in absolute love with my ring
I am in absolute love with my ring. I saw the original design on a different website, but the price range was way over my budget (by thousands of dollars), so I decided to contact Gema&co to see if they could create the exact design I was looking for at a more reasonable price. Wow, did they deliver and more! It’s everything I wanted and more, plus, the communication by Liz is professional, timely, and overall unmatched. My only complaint is that I opted for 14k gold and I did not realize that it can sometimes turn my skin green (depending on lotion and skincare products), but that’s true for any 14k gold, according to what I’ve researched.
I give my highest possible recommendation and also want to add that I’ve received MANY compliments on my ring after only having it for one month.
Thanks, Gema&co!
Absolutely amazing customer service
Absolutely amazing customer service. Easy to get ahold of, took care of all my need la and fast. The ring is also perfect.
The customer service was absolutely…fantastic!
The customer service was absolutely fantastic! My fiancée and I love her ring so much, but I was even more impressed with the customer service! I was stressing out about getting this ring around midnight and sent an email with inquiries about the ring and got a response in less than 30m! Liz Weaver was most helpful in answering all of my questions about the ring and ensuring accommodations for a wider shank width! I would recommend this site and my ring specifically 100 times over!
Great customer service
Great customer service. Liz was great to work with and responded to all my questions in a timely manner. My ordered arrived with no glitches and the ring quality was great.
Great customer service
Great customer service, super responsive. The solo ring was perfect for my wedding band.
MY DREAM RING
I ordered a customized band with a low setting, and it turned out absolutely perfect. It’s the most beautiful oval solitaire, and the pavé stones along the sides add just the right amount of sparkle without taking away from the center stone. The setting sits low, which makes it comfortable for everyday wear but still super elegant. I’m genuinely obsessed with how it came out and couldn’t be happier with my ring.
I could not be happier with my… EVERYTHING
I could not be happier with my experience. It was great to work and communicate with a real person from start to finish. Liz was very responsive and made sure all of your questions were answered. I was going back-and-forth between some of the diamond sizes and she was quick to send me videos of each to compare. She kept you up-to-date on the production and shipping of the ring. It is hard to find that type of customer service with online shopping these days. We wanted to upgrade my engagement ring, and this ring is absolutely stunning!
Custom Wedding Band
Very communicative and helpful throughout the design process and timeline on when my ring would be arriving to me. Very good customer service and overall very happy with my wedding ring purchase!
Three Time Customer!
We have used Gema&Co three times and will continue to do so. We love their work and their efficiency.
The customer service was great
The customer service was great. The estimated shipping date was spot on!
1,000% would trust and buy from again
The website was super easy to navigate, which was extremely helpful for someone who has never ring shopped before! I had a few back and forth emails with customer service and each person was informative and kind. It made me feel like I was sitting on a room working face to face with my jewelers. My rings are beautiful and exactly what I hoped for. Thank you, thank you!!
In love with the place
In love with the place, very friendly staff
"Class" is the best word to describe…
"Class" is the best word to describe this store
Excellent quality and great…
Excellent quality and great communication, ordered a custom necklace from Gema&Co and couldn't be happier
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