Gemstone Lights Opiniões 3685

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fabricante de iluminação
  2. Loja de Iluminação

Sobre Gemstone Lights

Escrito pela empresa

Gemstone Lights is a leading provider of high-quality LED lighting products throughout North America. Our innovative lighting products are designed to create stunning visual effects and ambiance for homes, businesses, and outdoor spaces. We are dedicated to providing customers with high-quality, energy-efficient lighting solutions that are easy to use, and designed to last.

Our standout feature is our state-of-the-art Gemstone HUB app, which allows users to control their lighting systems from their smartphones or tablets. The HUB app offers an intuitive user interface that makes it easy to create custom lighting scenes, adjust color and brightness, and set schedules for automated lighting. With the HUB app, users can control every aspect of their lighting system, from single bulbs to entire zones, with just a few taps on their phone.

Gemstone Lights also offers a wide range of LED lighting products, including Residential Track Lighting, Commercial Track Lighting, Flood Lighting and our Smart Lightbulb, the 'Opal".

Whether you are looking to enhance the ambiance of your home or create a stunning visual display for your business or outdoor space, Gemstone Lights has a product that can help you achieve your lighting goals.

Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

4 mil opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

We love our lights

We love our lights. The service was outstanding from the beginning to when they were installed.

18 de setembro de 2025
Opinião espontânea
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Resposta da Gemstone Lights

This is what we love to hear! Thank you for taking the time to leave a review!

Classificada 5 em 5 estrelas

Great company

Great company, no regrets, awesome, very festive, polite and patient the people who installed the, efficient workers, love these bright beautiful lights. Thank you!

6 de setembro de 2025
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Resposta da Gemstone Lights

Our pleasure! Thank you for leaving an amazing review! Enjoy your lights!

Classificada 5 em 5 estrelas

The best lights by far

The professionalism and friendliness through phone conversations, visits to my home, installation of the lights and now having a great time operating them, I could not ask for better people or company to do business with. Don't try to beat their warranty because you can't. Happy customer Dan Johnston

30 de agosto de 2025
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Resposta da Gemstone Lights

You are so kind! We are happy to hear you had an amazing experience! Enjoy the lights!

Classificada 5 em 5 estrelas

Kurtis and his team did a fantastic…

Kurtis and his team did a fantastic job. Professional, very knowledgeable, and great communication through the installation and training on the Gemstone lights

7 de outubro de 2025
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Resposta da Gemstone Lights

We are so happy to hear you had a great experience! Thank you for leaving the review!

Classificada 1 em 5 estrelas

People that installed were great but...

People that installed were great. Fronm what I understand, we were their first install in the London ON area. They aren't the problem. The problem is the software and app that controls the lights. Now, I'm no computer programmer but holy crap, this is one aggravating piece of software. There is no logical way to program my lights. I'm not happy. My neighbour has a different brand and has no issues what so ever.

3 de outubro de 2025
Opinião espontânea
logótipo da Gemstone Lights

Resposta da Gemstone Lights

I'm so sorry to hear you're having trouble controlling your lights! We’ve have a great customer service team that would be happy to help you set up you lights. They can help with scheduling and Autopilot subscriptions for the holidays to help you keep your lights set up for the whole year.

Here’s our contact info: support@gemstonelights.com
and (888) 908-2675.

Classificada 5 em 5 estrelas

We recently had Gemstone Lights installed

We recently had Gemstone Lights installed by Ortus Lighting and the experience was fantastic from start to finish. The team was professional, punctual, and extremely knowledgeable about their product. They took the time to explain the features, walk us through the app, and make sure everything was set up exactly how we wanted.

The lights themselves are incredible—energy-efficient, customizable, and they add such a beautiful touch to our home. Being able to adjust colors and patterns for different seasons and occasions is a game changer, and the quality of the installation is second to none.

What impressed me most was Ortus Lighting’s attention to detail and customer service. They answered all our questions, responded quickly, and made the entire process stress-free. It’s rare to find a company that combines such high-quality products with exceptional service.

I highly recommend Ortus Lighting to anyone considering Gemstone Lights. Our home looks amazing, and we couldn’t be happier with the result!

29 de setembro de 2025
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Resposta da Gemstone Lights

Thanks so much for your glowing review! We’re thrilled to hear you had such a fantastic experience with Ortus Lighting and that you’re loving your new Gemstone Lights! We'll be sure to forward your kind words to the dealership!

Classificada 5 em 5 estrelas

Customer service and attention to…

Customer service and attention to detail. Most professional and very knowledgeable! Attention excellent presence to quality of work and draftsmanship and customer satisfaction. Highly recommend this Company

26 de setembro de 2025
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Resposta da Gemstone Lights

Thank you so much for your wonderful review and recommendation! We’re so glad to hear you had an amazing experience!

Classificada 5 em 5 estrelas

They came in and rescued my rescued my…

They came in and rescued my rescued my installation from a less than professional franchisee. Totally satisfied with the interaction with Avalon.

24 de setembro de 2025
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Resposta da Gemstone Lights

We’re so glad Avalon could step in and get everything back on track for you! Thanks for sharing your experience!

Classificada 5 em 5 estrelas

Product and App is amazing

Product and App is amazing
Installation guys were top notch.
Very professional, very knowledgeable Could not have been better.

22 de setembro de 2025
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Resposta da Gemstone Lights

Thank you so much for your kind words! We are so happy to hear your had an amazing experience!

Classificada 5 em 5 estrelas

It was such a great decision to go with…

It was such a great decision to go with Silver Bells & Gemstone lights. We were worried about the price but personal references made the right decision. We are so pleased with the purchase & professional service.

23 de setembro de 2025
logótipo da Gemstone Lights

Resposta da Gemstone Lights

Thank you! We’re so glad you’re happy with your lights and the service—enjoy the lights!

Classificada 5 em 5 estrelas

They're amazing!

They're amazing!
I highly recommend Gemstone Lights to bring custom control to your homes exterior lighting.
The possibilities are endless and limited only by your imagination

23 de setembro de 2025
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Resposta da Gemstone Lights

The options truly are endless! Thank you for taking the time to leave a review and your recommendation!

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