The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The lights are great, and the customer service is awesome. I needed them to come out twice to fix some wind damage done to the tracks, and they did it fast and professionally without charge. The ligh... Ver mais
A empresa respondeu
Post-sales service is awesome! Gemstone installed our system in 2019 and I just discovered this weekend that one of the lighting sections had become loose from the eave - we have had some wicked wind... Ver mais
A empresa respondeu
Jason and his crew installed our lights in less than a day and man they look great. I have had a few hiccups with the system since it was installed, but It has only taken a phone call or a text messa... Ver mais
A empresa respondeu
Love how there are so many different preset patterns to choose from. It's a little difficult to get true colors when choosing a pattern as the system is somewhat touchy (ie true blue, bright orange).... Ver mais
A empresa respondeu
Escrito pela empresa
170 - 11080 50 St SE, T2C 5T4, Calgary, Canadá
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da Gemstone Lights
The customer service received was excellent and professional. I appreciated the time given on how to navigate the app and the many lighting options that are available. There are many, many designs to choose from as well as creating your own lighting if you wish to do so. My husband and I are enjoying the beautiful lighting of our home and will continue for years to come!

Resposta da Gemstone Lights
The experience was not great. It was good. The crew was competent, friendly, and efficient.

Resposta da Gemstone Lights
Installers were good. Product seems good. Completed in a timely manner.

Resposta da Gemstone Lights
Product can be programmed in many variables to personalize it. Easy to use the app to do such. Installation was professional, quick and flawless.

Resposta da Gemstone Lights
Awesome addition to outside lighting. Fast installation and easy to learn how to use.

Resposta da Gemstone Lights
Nathan and Rudy were so helpful, professional, and friendly!

Resposta da Gemstone Lights
The installers, Angel Brothers, are really professional. Very fast and efficient workers! I will recommend Gemstone lights to my friends and co-workers. In fact i have already started today.
Gemstone lights made my house look cozy and welcoming! 1000% highly recommended.

Resposta da Gemstone Lights
The installers were very knowledgeable, informative and pleasant. They were meticulous and took the time to help us installing the APP and give a crash course. They were very patient and made fun to learn.

Resposta da Gemstone Lights
The product is great and the installation was quick and clean. Our tech explained things well and we have been enjoying it for months now.

Resposta da Gemstone Lights

Resposta da Gemstone Lights
Like the ability to turn on and off from any where

Resposta da Gemstone Lights
The dealer, Spectrum, was very responsive and professional. From start to install took only 1 week, which was amazing. The install was clean and the installer was very friendly and professional

Resposta da Gemstone Lights
I love my lights! Mike meticulously installed them. He was professional, friendly, and he worked tirelessly to ensure my lights were installed without hitch in one day. I love the options to change the hue of the lights. I especially love that I can control them with the app and Alexa. For me the lights were about security but I love the fact that I can use them for the holidays too. I'm sure I'll be the trend setter on my block.

Resposta da Gemstone Lights
Very happy with the job! The technician was professional, helpful with setting up the app, and took the time to show me different lighting options. Great service!

Resposta da Gemstone Lights
Jackson and his guys were great. Any questions that arose Jackson or his installer quickly answered.

Resposta da Gemstone Lights
I made a phone call on the long weekend to say I could not login to my gemstone app. She came to my house within minutes to help witht the matter.
Amazing customer support.
Thank you

Resposta da Gemstone Lights
Great product, I enjoy my combinations of different lights. It gives me the option of different themes for various days and occasions

Resposta da Gemstone Lights
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