Most of it went well. The item was correct and even the shipping time was fine (given that the part wasn't in stock at the time). The only remark I have is the packaging; they could have added a littl... Ver mais
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Leia as opiniões dos outros
⭐️⭐️⭐️⭐️⭐️ – Excellent Service & Genuine Part Ordered a Genuine HP Spectre 14-EA Thermal Heat Sink Fan from Genius Parts and couldn’t be more impressed. The entire order process was handled quick... Ver mais
found a fairly rare part on there for a comparably low price, was genuinely surprised by the quality, also packaged well. delivery was timely and as expected considering the distance. will order again... Ver mais
I had tried to find the part I ordered all over the Internet, and even when the company had no stock they back ordered the part from HP and kept me well informed about the part shipment and availabili... Ver mais
Informações sobre a empresa
Escrito pela empresa
With a passion for innovation and a commitment to quality, we set out to provide customers with genuine Lenovo, HP, Asus, Samsung, Dell, and Acer products and parts.
Informações de contacto
Reino Unido
- sales@geniusparts.co.uk
- geniusparts.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This company is very professional…
This company is very professional friendly polite they sorted out the part I needed, processed my order quickly and informed me of the delivery dated, very impressed with the service with No complaints
Most of it went well
Most of it went well. The item was correct and even the shipping time was fine (given that the part wasn't in stock at the time). The only remark I have is the packaging; they could have added a little bit more bubble wrap or something, and/or maybe a better box. The box got completely smashed during shipping. Luckily the item is thin, flat and bendy so it ended up undamaged. Please, give the box and wrapping a little bit more thought.
I ordered HP HEATSINK FY22 M.2 SSD and…
I ordered HP HEATSINK FY22 M.2 SSD and I received this part today in perfect condition. I have already install the heatsink without any problem.
Perfect!
Reliable Seller
Great communication, reliable seller and fast delivery!
Excellent service
Genuine part at a reasonable price and quick delivery. Informed on the status of the order all the way up to it entering Royal Mail system.
Truly reliable team
Every order I’ve placed with you has been handled with care, speed, and genuine attention.
Thank you for being one of the few trusted stores I can truly rely on!
Terrible attitude and still awaiting refund.
I purchased a palm assembly/ base from this company on 7th May and despite giving full correct part details , they sent the wrong part several days later. This cost £98 and I sent email to say this was incorrect part they then apologised for this stating a full refund would be given. I have sent a reminder as I returned this and still chasing a refund over 2weeks later. This has caused major inconvenience and I'm still waiting for a refund . Stay away from this company.

Resposta da Genius Parts
good experience
found a fairly rare part on there for a comparably low price, was genuinely surprised by the quality, also packaged well. delivery was timely and as expected considering the distance. will order again!
Great experience
Great experience! Fast response and helpful staff!
This was the great experience ever
This was the great experience ever, by any company: I have had a technical question handled and a spare part located and proposed and bought on the same day. Followed by a despatch of the spare part the following morning. Absolutely superb service!
Excellent service
Excellent service! I found what I needed. Everything went smoothly! I highly appreciate the help and support that I got from Jamie Applegate! The shipping was a bit longer, but it was worth it. Thanks a lot!
Non consigliato
Team disponibile e celere per qualsiasi domanda.
Peccato TUTTO il resto
Pacco ordinato il 23 febbraio.
Dal 12 marzo fermo con nessun aggiornamento.
Ad oggi 23 marzo, 30 GIORNI dopo, ancora nulla. Conviene appoggiarsi a società serie per le spedizioni.
Dalla Cina in 2-3 settimana arriva sempre tutto.
Se avete urgenza non ordinate. 1 mese e più per una spedizione.. sempre se arriverà

Resposta da Genius Parts
I was having trouble getting an HP…
I was having trouble getting an HP graphics adapter and luckily I saw one at Genius Parts. I hadn't used this company before but I had a great experience. The item was delivered quickly and I'll definitely use them again when I'm looking for hard to find parts.
This was one of the only companies able…
This was one of the only companies able to help and I received personal attention, very good
Great service
Ordered a Lenovo 5M11M02573 display assembly from Genius Parts to upgrade my T14 Gen 4 (AMD). Great price from Genius Parts, fast delivery, excellent upgrade for my laptop. Very happy!
Prompt service
I was having massive problems sourcing a touchpad module from every other retailer until I contacted GeniusParts. Within a day from emailing them, they had sourced the part and began the shipping process.
Thunderbolt Flex I/O option card for HP Z2 Mini G4
I had tried to find the part I ordered all over the Internet, and even when the company had no stock they back ordered the part from HP and kept me well informed about the part shipment and availability. This is the second time I have used Genius Parts for difficult to find HP parts and both times I have been able to purchase what I required. I would certainly recommend them as an excellent supplier.
Supplied a rare part promptly and with no fuss.
I was looking for a card reader for an HP desktop. HP's own site was useless - couldn't even tell me the part number, let alone provide it. I eventually found the part number, but it turned out to be rarer than hens' teeth. Finally I found it at Genius Parts, who supplied it promptly, at a fair price and well packed. Highly recommended - I shall no doubt be using them again.
would recommend
dispatched promptly, packaged very well and the part I ordered was perfect. would use this company again.
Good Genuin Part!!
I orderd from Germany. The part came, it was new and it worked perfectly. It was a spare touchpad wich was very rare to find - and so I was happy to get it in this shop! I took a while to get hands on it, but it was trackable and so i'm satisfied with the delivery, too! Thanks and greetings from Germany!
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