Georgia Mountain Rentals Opiniões 52

TrustScore: 2.5 em 5

2,4

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Classificada 1 em 5 estrelas

I booked a trip over the phone 7 months in advance and decided to cancel once I realized our group was too large for the property. I paid a $500 holding fee over the phone and was not told anything ab... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The carpet smell the walkway going up what's broken words the floors inside of the house felt very wet one of the tub was not wash or clean and you got to go up on a steep hill to get to your place th... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Big holes in the screens on the patio, windows weren't clean at all and the hot tub had seen better days. It was a great location for privacy and that is why it scored a 3 instead of a 1 star rating

A empresa respondeu

Classificada 3 em 5 estrelas

The lake house was great for Myself but the kids and those steep steps and carpet everywhere so a little uncomfortable.

A empresa respondeu

Informações sobre a empresa

  1. Arrendamento de casas rurais
  2. Agência de arrendamento de cabanas
  3. Casa de férias para não fumadores
  4. Acomodação que permite animais de estimação
  5. Agência imobiliária de arrendamento de casas de férias
  6. Arrendamento para férias

Escrito pela empresa

Affordable Helen Georgia cabin rentals. Plan the perfect Northeast Georgia mountain vacation with our fully equipped cabins and free seasonal activities through Xplorie.


Informações de contacto

2,4

Mau

TrustScore: 2.5 em 5

52 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 1 em 5 estrelas

I booked a trip over the phone 7 months…

I booked a trip over the phone 7 months in advance and decided to cancel once I realized our group was too large for the property. I paid a $500 holding fee over the phone and was not told anything about it being non-refundable. They sent a rental contract in an email after I booked, stating that holding fee was non refundable, but I didn’t open it until after 48 hours of booking so I didn’t know. Additionally, the rental agreement said the holding fee was $250, not $500. The agreement has a cancellation claus with line to sign and accept the terms, I didn’t sign yet they still think it’s legal to keep my $500. After canceling, 6 days after booking and almost 7 months in advance of the reservation, they will not give me my $500 holding fee back. Amber, the office manager said they have contracts in place for this reason so they would not issue a refund. I said I didn’t sign the contract but she said the decision was final. I don’t feel this is an honest company at all and I wouldn’t book with them.

6 de abril de 2023
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Resposta da Georgia Mountain Rentals

You have the wrong company. None of this is our policy and we do not have a Amber Please remove this review and book with us next time at www.georgiamtnrentals.com Our phone number is 709-878-8400

Classificada 5 em 5 estrelas

đây là một ứng dung tuyệt vời giúp các…

đây là một ứng dung tuyệt vời giúp các khách hàng có thể lựa chọn và tìm kiếm công ty phù hợp với ngành nghề của bản thân. nó rất bổ ích cho việc tham khảo các giá trị tiềm năng dồng thời giúp phát huy dược thế mạnh của mình

4 de agosto de 2020
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Resposta da Georgia Mountain Rentals

Thank you

Classificada 5 em 5 estrelas

Awesome cabin

My husband and I stayed for our anniversary and it was amazing!!! The jacuzzi was a plus! The cabin was clean and well taken care of. The location was about 10 minutes away from Helen so we were near restaurants and attractions, yet the cabin was secluded.

4 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Cabin was beautiful

Cabin was beautiful. It had everything we need for a fabulous time. It was clean and well kept. We had a great time playing pool and relaxing in the hot tub.

3 de setembro de 2019
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Resposta da Georgia Mountain Rentals

Thank you, Michael for taking the time to review and share your experience with us! See you next time.

Classificada 5 em 5 estrelas

Best Birthday Escape

The place was amazing...a great getaway for the weekend.

2 de setembro de 2019
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Resposta da Georgia Mountain Rentals

Amy, we are so happy to hear that you had a good Birthday Escape to the Northeast Georgia Mountains and that Sunset Chalet was the place!

Classificada 5 em 5 estrelas

Such a great time and beautiful view

Such a great time and beautiful view! Everything was perfect will definitely be back!

1 de setembro de 2019
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Resposta da Georgia Mountain Rentals

Thank you! Remember to ask for your Georgia Mountain Rentals' 10% Repeat Guest Discount when you return!

Classificada 5 em 5 estrelas

Great stay

Great stay, Great customer service!!!

1 de setembro de 2019
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Resposta da Georgia Mountain Rentals

Thank you, Rodney. We love our guests and make customer service high priority! We hope you come back to visit soon.

Classificada 5 em 5 estrelas

The staff is always friendly and…

The staff is always friendly and helpful. We have stayed at several different cabins and enjoyed each one. We wouldn't rent with anyone else.

1 de setembro de 2019
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Resposta da Georgia Mountain Rentals

Thank you for the review, Kelly. You have definitely stayed in many of our cabins! We will see you again, soon!

Classificada 5 em 5 estrelas

Had a wonderful time in Helen

Had a wonderful time in Helen, Ga! Loved our mountain home and Georgia Mountain Rentals was so easy to work with.

1 de setembro de 2019
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Resposta da Georgia Mountain Rentals

So happy to hear you had a good time! Thank you for taking the time to review.

Classificada 5 em 5 estrelas

We had a great time

We had a great time. place was very clean and comfortable. If we had any concerns or questions they were more than happy to help and give us the answers we needed immediately. If your looking for a nice quiet spot to enjoy your vacation this is Definitely a place to stay. We will definitely be back absolutely loved it. Nicest place we've ever stayed at in helen.Thank you Georgia mountain rentals

31 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Thank you for taking the time to write a review, Talisa! Call us for your next trip to Helen. You will always have a Repeat Guest Discount with us!

Classificada 5 em 5 estrelas

Would recommend

Would stay with another Georgia mountain rentals property hands down!!

31 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Thank you, Samantha!

Classificada 5 em 5 estrelas

Amazing place!

House was very clean, very secluded, which we loved. It’s in a great location to go on a hike and it’s about 7 minutes away from Helen. We will definitely be staying again.

31 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Thank you, Alexander! Looking forward to your return.

Classificada 5 em 5 estrelas

This is truly a hidden gem in the…

This is truly a hidden gem in the mountains. Great location and great amenities with plenty of room for a family of 6. It was a little confusing on how to turn on the hot tub and the lights leading down to the pavilion, but we were able to get answers on this quickly from the management company staff. They checked in to make sure we were having an enjoyable stay and provided great service while we were there. If we go back to visit Helen, GA, we know where we will be staying!

29 de agosto de 2019
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Resposta da Georgia Mountain Rentals

We would love to have you back, Deborah! Thank you so much for taking the type to write a review.

Classificada 4 em 5 estrelas

Communication

Communication was good except on the day the reservation was to start. We were told that you would call or text the entry code but instead it was emailed. And, once I left home i had no email access so it didn't do me any good... Phone or text would have been fine.

26 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Thank you Cynthia for writing a review. I am sorry that we didn't have notes that you wished to receive a text message. We called your cell phone at 2:30 pm and left a voice message. When we do that, we then send an email to the address we have on file with the same information. Hope you can visit with us again in the near future.

Classificada 5 em 5 estrelas

Had a fantastic time

Had a fantastic time. This was my first experience with a VRBO-Rental. Actually rented two Cabins. One on the first part of my trip to Georgia. Traveled to Florida, then returned and rented another! My son and new baby live in Georgia; he only has the weekends off, so it was perfect to make a trip around 2 weekends and 2 great cabin rentals. Everyone was very helpful and view out the windows was fantastic.

26 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Julie, thank you so very much for your review.
Hope to see you in the future
Nita Decker

Classificada 5 em 5 estrelas

Woodland Waltz

I had a fantastic time and loved Woodland Waltz.

25 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Thank you, Amy! So happy to hear you enjoyed staying at Woodland Waltz.

Classificada 5 em 5 estrelas

We loved Creek Retreat!

We loved Creek Retreat! It is really perfect for a family with kids too. All the board games and books were great, pool table was fun! We used the hot tub too. The fire pit was great and the creek was beautiful!

25 de agosto de 2019
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Resposta da Georgia Mountain Rentals

Thank you for taking the time to write a review. We are always delighted to hear that the whole family had a good time staying with us! We look forward to your return visit!

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