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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Charlotte is an awesome manager!! Your wish is her command!! She goes above and beyond on tasks that we ask of the call center’s agents. Highly recommend

A empresa respondeu

Classificada 5 em 5 estrelas

I had been cold calling lists myself for a couple hours a day for months and not making much progress. But then I decided to start using Get Callers to call my lists full time, 40 hours a week I start... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honestly, GetCallers has been a wonderful experience and huge asset to our campaign. Karina has been a wonderful and very hard worker. She always asks questions which makes it easier to train her. She... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We have been Get Callers for about 6 weeks now and already Sasa our VA has become a valued member of our team. She is very professional and has a can do spirit. Because if our experience we highly rec... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Call center
  2. Consultoria de recursos humanos
  3. Telemarketing

Escrito pela empresa

We at GetCallers specialize in helping companies like yours save money, increase leads and scale incredibly fast. We provide Virtual Assistants and Callers for any industry. Find out why everyone is switching to GetCallers.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Charlotte is an awesome manager!

Charlotte is an awesome manager!! Your wish is her command!! She goes above and beyond on tasks that we ask of the call center’s agents. Highly recommend

17 de novembro de 2025
Opinião espontânea
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Resposta da GetCallers

Thank you for sharing your experience. Charlotte consistently delivers strong support for our call center agents, and we’re glad it made a difference for you. We’ll keep holding that standard moving forward

Classificada 4 em 5 estrelas

Working towards a great outcome!

My experience started off a little rocky, however, I have been able to work through it with a dedicated campaign manager and things are definitely looking brighter. I look forward to continuing and potentially hiring more callers once we can work out the small kinks.

4 de março de 2024
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Resposta da GetCallers

Thats great to hear Shanna, we look forward to continue servicing your account.

Classificada 5 em 5 estrelas

I've tried various call center services…

I've tried various call center services before, but GetCallers exceeded my expectations. Their services have saved me time and allowed me to focus on other aspects of my business.- Lisa, small business owner.

14 de dezembro de 2023
Classificada 3 em 5 estrelas

Changed agents on me with no notice

Everything was going great for the first week. On boarding was easy and the agents were eager to learn. In the second week Monday my top agent i chose never showed, no call no show, then on Tuesday the voice recording from my CRM was a completely different person. It carried that way the rest of the week and I cancelled my service on Friday. This happened with no notice to me, the new agent even got on my original agents telegram and acted as if they were the same person yet so much about the person changed.

3 de março de 2023
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Resposta da GetCallers

We're sorry to hear that you had a negative experience with our service. While we appreciate your positive feedback on the onboarding process, we apologize for any inconvenience caused by the unexpected change in agents. We strive to provide our clients with consistent and reliable service, and we understand that this may have fallen short of your expectations.

We value your feedback and would like to invite you to contact us directly to discuss your concerns. We are committed to addressing any issues you may have and improving our service to meet your needs. Thank you for considering our service, and we hope to have the opportunity to better serve you in the future.

Classificada 1 em 5 estrelas

A totally disappointing experience

A totally disappointing experience. The sales team does well with explaining their services, but when it comes to executing, it falls way short. They regularly say they sent an email and it was never received. They cant include zoom links in the calendar invites (when you do get them). This company has severe email deliverability issues and cant deliver on the services as promised.

11 de janeiro de 2023
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Resposta da GetCallers

I'm sorry to hear that you had a disappointing experience with our company. We take all feedback seriously and are always striving to improve our services.

Regarding the email and calendar invite issues you mentioned, we apologize for any inconvenience caused. We understand that timely and effective communication is crucial in providing a positive customer experience, and we are working to address any email deliverability issues and improve our processes for sending out calendar invites with necessary details.

We appreciate your feedback and would like to invite you to reach out to us directly to discuss any further concerns you may have. We are committed to addressing your issues and ensuring that you are satisfied with our services in the future.

Classificada 1 em 5 estrelas

This company is a SCAM!

This company is a SCAM!! I have been waiting over a month for my caller to get on the damn phone and crickets. I paid for service weeks ago and they just keep dragging their feet and going in circles. Do yourself a favor and pay like $8-9 an hour for calls because these guys don't $ucking get it!

15 de julho de 2022
Opinião espontânea
logótipo da GetCallers

Resposta da GetCallers

Rich, we are sorry, but you have to understand that before when you started with us, our campaign managers advised you that your agent will need to prepare and do mock calls for your campaign to better produce for you. We do not throw agents to you to just see what happens. They must undergo script and rebuttal training with you or our QA before they get on the phone live. Please understand that we take quality seriously and it will only benefit your campaign. If you are ok for the agent to start without anything, just let your campaign manager know that you are refusing training and it’s at your discretion. Although we advise against that for your benefit. Once again it’s in our best interest as well as the clients to make sure agents understand the goals and know your script fully before starting out.

Classificada 2 em 5 estrelas

Not good for US based local service businesses

I've been exploring the option of using virtual assistants for my local service business. I saw an ad for GetCallers and submitted my info. They followed up the next morning as expected, but the person that called was so difficult to understand, talking too quickly, heavy accent, and the connection was poor. That was not the experience I'm looking to give my clientele. I provided the feedback that I'm no longer interested in their services, and they tried to contact me again immediately. They only reason they get 2 stars instead of 1 is the "account manager" that called back did apologize. You get what you pay for, and this is $5/hr VA quality.

12 de julho de 2022
Opinião espontânea
logótipo da GetCallers

Resposta da GetCallers

Brian, not sure who you spoke to, but we have over 1800 agents with live campaigns working with clients. The sales onboarding team matches you with 10 VAs. We send their recordings for your review and to choose from. We don't assign agents to you, you simply choose them based on voice and interview. Would you like us to send you the recordings for you to review?

Classificada 5 em 5 estrelas

Working with Getcallers has been absolutely wonderful!

Working with Getcallers has been wonderful so far! Our virtual assistant Rica has been an amazing contribution to our team, she’s very punctual, very hard-working and really has a desire to see your company succeed and grow. I would recommend Getcallers to any small business looking for quality employees to grow their organization.

6 de maio de 2022
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Resposta da GetCallers

Thank you for the review. We appreciate the kind words

Classificada 5 em 5 estrelas

Love GetCallers!

Hello, I am an Insurance agent. Before GetCallers our office called internet leads. Now, I have two callers that work full time. They are amazing! They are able to transfer live leads which has increased my production in my office. Like any investment you have to spend time with your callers with word tracks, but my callers are very fast learners. I would highly recommend

25 de março de 2022
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Resposta da GetCallers

Thank you for your review Katie, we look forward to continue producing for you.

Classificada 2 em 5 estrelas

This company is awful

This company is awful. They switched the agent I interviewed and trained without telling me, and then had that agent impersonate the original agent when talking to me, they went so far as to call themselves the name of the agent I had originally interviewed and trained. The only reason I'm giving them 2 stars and not 1 is because after I threatened legal action, they returned my money to me.

16 de novembro de 2021
Opinião espontânea
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Resposta da GetCallers

Jason we are sorry you feel this way. The agent was a backup agent in case there is a problem with the original agent which in this case was sick. Every time we do training, as mentioned before to you, the campaign manager automatically trains a backup agent in case there are potential down times with the original agent. To make sure your campaign is smooth. We did speak to the campaign manager regarding this campaign, and were told that you were asking for at least 10 appointments per day or you will cancel the account. As stated during onboarding, we don't guarantee appointments #'s scheduled as we rely mostly on your lists, data, scripts, and business model. We issued you a refund for this, so that we do not set wrong expectations for you and not deliver incorrectly.

Classificada 5 em 5 estrelas

Great well trained cold callers!

I had been cold calling lists myself for a couple hours a day for months and not making much progress. But then I decided to start using Get Callers to call my lists full time, 40 hours a week I started exponentially increasing my lead generation. Get Callers has well trained cold callers that communicate with me daily and take instruction very well and are very reasonably priced. Their online platform helps me monitor the cold callers progress. If you need to scale your business Get Callers is a great way to get that done

15 de outubro de 2021
Opinião espontânea
logótipo da GetCallers

Resposta da GetCallers

Thank you very much for the review Eric. Looking forward to our longterm relationship...

Classificada 4 em 5 estrelas

Overall

Overall, the experience has been great. Everyone has been easy to work with, very responsive, and the team has always put their best foot forward. Four star review because nothing is perfect out of the gate. But, I think this team has a lot of potential and has amazing things ahead.

17 de setembro de 2021
Opinião espontânea
logótipo da GetCallers

Resposta da GetCallers

Thank you Matt for the review. You are 100% correct, we always strive to do better, and a 5 star review will make it too comfortable for us. We will continue to work hard and push the envelope further.

Classificada 5 em 5 estrelas

Amazing recommendation

For anyone looking to scale their business with workers who are punctual, hard working and highly adaptable. This is the place to begin the new chapter of your business.

10 de setembro de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Experience

We have been Get Callers for about 6 weeks now and already Sasa our VA has become a valued member of our team. She is very professional and has a can do spirit. Because if our experience we highly recommend that you give Get Callers a try.

10 de setembro de 2021
Opinião espontânea
logótipo da GetCallers

Resposta da GetCallers

Dale, we are glad that your VA has become an invaluable member of your team. Hope she continues to do great work for your company

Classificada 5 em 5 estrelas

GetCallers is a great alternative in…

GetCallers is a great alternative in today's market to increase your calling center and it's contacts. They have been a valued addition to my current agents and sales staff.

18 de junho de 2021
Opinião espontânea
logótipo da GetCallers

Resposta da GetCallers

Thank you for the review Douglas. We are glad GetCallers can assist.

A Experiência Trustpilot

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