GetContrave Opiniões 

5366
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Spoke with Dr. Umashankar Subramaniam by phone. He was helpful and thanked me for filling out my medical information. The Doctor said he has approved my prescription and asked if I had any high blood... Ver mais

Classificada 5 em 5 estrelas

Smooth and streamlined order processing. The site is very user-friendly & easy to navigate. I wanted to first determine the suitability of the weight loss medication without having to deal with the ha... Ver mais

Classificada 3 em 5 estrelas

Decent but needs better communication The first part, signing up, scheduling and getting the prescription from the virtual appt was great. But then after that there was no communication for almost... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was nervous about doing something like this, but it was so fast and easy! My doctor tried to get my insurance to approve a different medicine almost 2 months ago. Said if that didn’t work, call the... Ver mais

Informações sobre a empresa

  1. Farmácia

Informação fornecida por diversas fontes externas

GetContrave.com prescribes the #1 prescribed weight-loss brand through a telemedicine consultation and delivers the product directly to your home or office


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(5366)

59 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

It lasted like a minute

It lasted like a minute. I thought it was going to be 10 minutes explaining me more on medication for the $45 tele consult. But overall exited in trying Contrave !

28 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Very easy

Very easy. Was skeptical if this was real but after some research I believe it is the real
Deal. The sign up and appointment was very simple. The doctor was extremely nice.

10 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

This was a very easy process

This was a very easy process. I took off one star because twice I had to reach out to Customer Service to address an issue. The first was a promo code I received but wasn’t able to enter because there was no place to enter the code during checkout-but they refunded me the difference quickly and with no issue. The second was trying to understand how my insurance benefit worked. In both instances I had to take extra steps that a better checkout process and faster communication would’ve resolved. Both times I reached out I got excellent, quick service.

10 de dezembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thank you so much for your feedback, Shannon! We’re glad to hear the process was easy overall, and we really appreciate your patience as we worked to resolve those issues. We’re always striving to improve, and your comments about checkout and communication are valuable as we continue to refine the experience. We’re happy we could provide quick and helpful support, and we’ll be sure to take your suggestions into account moving forward.

Classificada 5 em 5 estrelas

The process was smooth

The process was smooth. I did have one hiccup where Dr. couldn’t connect and my phone number must have been wrong. Customer service help me figure out what happen and correct it. They rescheduled me. Dr. Sahar was very thorough with his assessment. He was easy to talk too. He was very empathetic.

2 de dezembro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

The ease and convenience of completing…

The ease and convenience of completing the application online was great. However, the demand of certain info before allowing moving forward on application was not so good. For instance I couldn't remember exact dates for using Contrave (start and finish) but there was no room allowing an explanation.

1 de dezembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave


Thank you for your feedback, Rosemary! We’re glad to hear that you found the application process easy and convenient. We understand that some of the information requested can be difficult to recall, and we appreciate you bringing that to our attention. We’ll definitely look into making the process more flexible in the future to allow for explanations where needed. Thanks again for sharing your experience!

Classificada 5 em 5 estrelas

Very well thought out site

Very well thought out site. Easy to use and fast

20 de novembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thanks for sharing your thoughts, Mike! We're so glad to hear it.

Classificada 4 em 5 estrelas

Pleasantly surprised and happy to try this service

The process is a little slow. I have a unique situation because I am transitioning from an injection to oral treatment for maintenance more so than actively trying to lose more weight. My medical history restricts the use of all other oral alternatives that are currently available. My prescription coverage for my current injectable is ending. I wasn't required to speak to a provider, but I would have appreciated the opportunity to do so. Regardless, the platform's ability to collect all of my medical history was very effective and easy to complete. Because the prescription approval process wasn't immediate, I feel much more confident about the integrity of the program and the provider. Based on the outcome, I believe the process moving slowly is justified and it is not something I would complain about. I simply believe a personal interaction would have been informative and helpful to understand how long the process is expected to take

18 de novembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thank you for sharing your thoughtful feedback, Stacey! We appreciate your patience with the process and are glad to hear that you found the platform effective and thorough in collecting your medical history. We understand your desire for a more personal interaction, and we’ll take this into account as we look to enhance the experience for our patients. Your confidence in our program and providers means a lot to us, and we’re here to support you every step of the way. If you have any additional questions or need further assistance, don’t hesitate to reach out. Wishing you all the best on your health journey!

Classificada 5 em 5 estrelas

How easy it is.

It was so easy and convenient. I got approved within hours and can’t wait to start my weight lose journey.

8 de novembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thanks for sharing your thoughts, Robert! That's so great to hear. Wishing you the best on your weight loss journey, and please let us know if there's anything else we can do to help.

Classificada 5 em 5 estrelas

Very helpful!

Super easy to complete the online health summary and schedule for the consult, definitely recommend! Have not been able to get the rx locally for multiple reasons, so this is a really helpful option to have!

4 de novembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thanks for your kind words! We're so glad you found the process easy and convenient. Making access to treatment simple and reliable is our goal, and we’re thrilled to be able to help. If you ever have any questions or need support, we're here for you!

Classificada 1 em 5 estrelas

Awful customer service

Awful customer service

4 de novembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Hi Kim, thank you for sharing your feedback. We're sorry to hear that your experience with Patient Support didn’t meet your expectations. Your satisfaction is very important to us, and we want to learn more and make things right. Please contact us at (855) 288-8428 or service@getcontrave.com so we can assist you further.

Classificada 5 em 5 estrelas

I was extremely happy from start to…

I was extremely happy from start to end.
I'm a busy owner working 7 days a week.
OMG! So convenient. She was received in 6 days.
Price was fair not only to the patient but for the company as well remember if not fair they could not work with us. But you will not be sorry

30 de outubro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thank you for your wonderful review! We're thrilled to hear that our service fit so well into your busy schedule and that you found the process convenient and fair. Your support means a lot to us, and we're here whenever you need us. Wishing you continued success on your journey!

Classificada 5 em 5 estrelas

Katie was a pleasure to talk with

Katie was a pleasure to talk with. She gave great tips to help in the diet journey and said I could call anytime if I had symptoms or questions about anything.

1 de novembro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thank you for sharing your experience! We're so glad Katie was able to provide helpful tips and make you feel supported on your journey. We're always here if you have any questions or need assistance—don't hesitate to reach out!

Classificada 5 em 5 estrelas

So, We Begin

This is a big decision for me in time and money. Feel better about starting this journey after recent conference with care provider. So, we begin!

30 de outubro de 2024
Opinião espontânea
logótipo da GetContrave

Resposta da GetContrave

Thank you for sharing your thoughts and trusting us as you begin this important journey! We're honored to support you every step of the way. If you ever have questions or need guidance, we're here to help. Here's to a positive start and exciting progress ahead! 🌟

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