Croissant Opiniões 29

TrustScore: 4 em 5

4,1

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Classificada 1 em 5 estrelas

Been a member since 2019. Used Croissant across Berlin, Budapest, Amsterdam, Lisbon, Rio and more - genuinely loved it. In November 2025 they changed the pause policy to 45 days. Fair enoug... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Croissant is a game changer for me using the wonderful co-working spaces in the area. It enables me to just pay for the time I’m there, when that type of hourly option is not available from the space... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using Croissant for years--not just in the United States, but all over the world. It's wonderful to be able to pop into a space whether you're in California or the United Kingdom and have ac... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great way to check out different coworking spaces in multiple cities, I always use it when I’m abroad. Their customer support is also very attentive, always quick to give us solutions to any problem.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Espaço de coworking
  2. Aluguer de salas de reuniões e conferências

Escrito pela empresa

Work from anywhere—without the overhead. Croissant gives teams and individuals access to top coworking spaces in NYC, SF, LA, London, Berlin, and more. One flexible membership, 24/7 access, hundreds of spaces—perfect for remote workers and distributed teams.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

29 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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Classificada 1 em 5 estrelas

7-year member, cancelling over retroactive policy change

Been a member since 2019. Used Croissant across Berlin, Budapest, Amsterdam, Lisbon, Rio and more - genuinely loved it.

In November 2025 they changed the pause policy to 45 days. Fair enough going forward, but I had 40 hours of credits accumulated under the old policy that I couldn't use (few locations in SE Asia).

When I asked for any accommodation - an extension, credit, anything - they refused, citing "we reserve the right to update policies."

Those 40 hours cost ~£116 to accumulate. They're effectively gone.

If you travel and rely on pausing, know that the rules can change and your credits aren't as protected as you think.

Cancelling today after 7 years.

9 de março de 2026
Opinião espontânea
logótipo da Croissant

Resposta da Croissant

Hi Matt,

Thank you for taking the time to write us a review. We're genuinely sorry that this experience has left you feeling this way.

As mentioned in my reply to your email, your membership has been paused for 13 months, which is well beyond our previous pause policy of 90 days per billing cycle, and also far outside the updated 45‑day annual allowance. Because the pause has already exceeded both the old and new limits, we’re not able to extend it further or reinstate expired hours.

We understand this isn’t the outcome you were hoping for, and we're sorry that it’s led you to cancel after such a long history with us. Your perspective as a long‑time member is important, and it will be passed on to our team.

Classificada 1 em 5 estrelas

I used to love Croissant

I used to love Croissant. However, it turns out the rolled-out hours are applied from the most recent, which makes it impossible to access the "older" savings. I'm losing 90 hours in the next 2 months and will eventually lose all my hours. It's designed to make you lose hours. They should allow users to use the older hours first. If, like me, you don't really have set routines, you will lose money.

23 de janeiro de 2026
Opinião espontânea
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Resposta da Croissant

Hi Anita, thank you for sharing your feedback. I understand how frustrating it can feel to see hours approaching expiration, so I want to clarify our long‑standing policy.

Our rollover system has been the same since 2017: hours remain available for up to 6 cycles and are always used from the most recent cycle first. You can review the full policy here: https://help.getcroissant.com/en/articles/477910-do-my-hours-roll-over-from-cycle-to-cycle

We’ve also seen your email about this and have replied directly with more detail.

If you have any other questions, we’re always here to help.

Classificada 5 em 5 estrelas

So easy to use and the staff are…

So easy to use and the staff are absolutely a joy to work with. I reached out to support for help recently and she was quick. efficient and super helpful

20 de janeiro de 2026
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Resposta da Croissant

That’s lovely to hear, Melanie. Thank you for taking a moment to share it. We're delighted the app has been easy for you to use, and it means a lot to know your support experience felt quick and helpful. Messages like yours really do brighten our day ☺️

Classificada 5 em 5 estrelas

Croissant is a game changer for me…

Croissant is a game changer for me using the wonderful co-working spaces in the area. It enables me to just pay for the time I’m there, when that type of hourly option is not available from the space themselves. I’ve been using the app for about one year, and the few times I’ve had any issues with the app, or just had general questions, the Croissant team have been quick to help and with a friendly attitude. Unless you’re a full member of a space, this app is gold.

19 de janeiro de 2026
Opinião espontânea
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Resposta da Croissant

Thanks so much, Stefan — it truly made our day. It's great to hear that Croissant has been such a helpful part of your routine and that the flexibility fits the way you like to work. That our team has been able to support you whenever questions come up means a lot to us as well 🥐😎

Classificada 5 em 5 estrelas

Love this app and the customer support…

Love this app and the customer support is super responsive!

Have been to about 5 co-working spaces so far. I only use them when I don't have many calls, so for me it's been a great value add.

29 de dezembro de 2025
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Resposta da Croissant

Hi Ben, thanks so much for your kind words! We're so glad to hear that you're loving the service so far 😎

Classificada 5 em 5 estrelas

Access to coworkings worldwide all in one place, amazing!

Great way to check out different coworking spaces in multiple cities, I always use it when I’m abroad. Their customer support is also very attentive, always quick to give us solutions to any problem. Highly recommend!

14 de outubro de 2025
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Resposta da Croissant

Hey Vanessa, thanks so much for your review! Keep enjoying exploring new spaces with us 🌍🥐

Classificada 4 em 5 estrelas

great for using different place to work

I like to use different spots to work, Croissant helps. now living in Amsterdam, but in Lisbon it was also great

9 de outubro de 2025
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Resposta da Croissant

Hey Johan, thanks so much for taking the time to leave us a review! Glad to hear you've been able to enjoy our membership in multiple cities.

Classificada 5 em 5 estrelas

Great service

such a useful and easy to use platform with great, responsive customer service!

6 de outubro de 2025
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Resposta da Croissant

Hi Emily, thanks so much for the review! Glad we were able to help--don't hesitate to reach out again if you need anything 😎 🥐

Classificada 5 em 5 estrelas

They are very responsive and very…

They are very responsive and very willing to work with customers on issues of billing, or switching account settings, and generally have great customer service if problems come up.

2 de outubro de 2025
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Resposta da Croissant

Hey Mark, thanks a ton for dropping us a review! We get it—life happens. We're always here to help our members get the most out of their membership, whatever comes up.

Classificada 5 em 5 estrelas

Probably the best co-working deal in your town

I've been using Croissant for years--not just in the United States, but all over the world. It's wonderful to be able to pop into a space whether you're in California or the United Kingdom and have access to a safe environment, a clean desk, fast wifi, a cup of tea and an atmosphere of productivity. I highly recommend them to friends in search of a co-working space or an office for the day.

1 de outubro de 2025
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Resposta da Croissant

Hi Lyn, thanks so much for your kind words! We work hard with our partner spaces to give you the flexibility to work from anywhere, worldwide 🌍

Classificada 5 em 5 estrelas

Useful app to work from anywhere

Useful app to work from anywhere! Love that they also offer spaces in hotel lobbies. Shout out to Viktoria from the Croissant team who has been really helpful with my queries/requests as well.

23 de setembro de 2025
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Resposta da Croissant

Hey Tam, thanks so much for your review! So glad to hear you've been loving the membership and variety of partner spaces that we offer 😃 We're always happy to help so don't hesitate to let us know if you need anything else!

Classificada 5 em 5 estrelas

Croissant app - cool one

I highly recommend the Croissant app. It has a very user-friendly interface, fair prices, and in just two days of using it I’ve already discovered two amazing coworking spaces in Barcelona. Thanks!

4 de setembro de 2025
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Resposta da Croissant

Hi Yury, thanks so much for your review. I hope you continue to enjoy exploring new spaces with us in Barcelona, and beyond!

Classificada 4 em 5 estrelas

Great customer service

Great customer service when I've needed to amend check-in/out hours. Quick response time. Both AI bot and human customer service agents. Nice app to use.

29 de julho de 2025
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Resposta da Croissant

Hi Catherine, thanks so much for your review. As always, give us a shout if we can help address any specific queries or concerns :)

Classificada 5 em 5 estrelas

Super helpful customer support

Super helpful customer support! Just found out you can pause your membership without loosing credits for when and if your co-working needs change.

29 de julho de 2025
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Resposta da Croissant

Hey Jessica, thanks so much! We really appreciate your support

Classificada 5 em 5 estrelas

Amazing support

Amazing support, amazing places, never tech problems!

16 de julho de 2025
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Resposta da Croissant

Thanks Philipp! So happy to hear you're loving our service.

Classificada 5 em 5 estrelas

Great customer support

Used Croissant over the last couple of summers and have been very happy about it.

Only hiccups, on both occasions,were with payment methods. Contacyed support and they very quickly helped out and got everything settled and even improved the flow so the issues were addressed.

13 de julho de 2025
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Resposta da Croissant

Hey Ólafur, thanks so much for your kind words. We're working hard to upgrade our systems to make the user experience even smoother!

Classificada 5 em 5 estrelas

I used Croissant in Barcelona and it…

I used Croissant in Barcelona and it was so easy to set up in the city. Therefore are a lot of space to chose from and the handling is extremely easy.

2 de junho de 2025
Opinião espontânea
logótipo da Croissant

Resposta da Croissant

Thank you Moritz! We are glad you enjoyed the service. We are in over 50 cities. Make sure to check us out wherever your travels take you. Keep on 🥐-ing!

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