Been a member since 2019. Used Croissant across Berlin, Budapest, Amsterdam, Lisbon, Rio and more - genuinely loved it. In November 2025 they changed the pause policy to 45 days. Fair enoug... Ver mais
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Leia as opiniões dos outros
Croissant is a game changer for me using the wonderful co-working spaces in the area. It enables me to just pay for the time I’m there, when that type of hourly option is not available from the space... Ver mais
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I've been using Croissant for years--not just in the United States, but all over the world. It's wonderful to be able to pop into a space whether you're in California or the United Kingdom and have ac... Ver mais
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Great way to check out different coworking spaces in multiple cities, I always use it when I’m abroad. Their customer support is also very attentive, always quick to give us solutions to any problem.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Work from anywhere—without the overhead. Croissant gives teams and individuals access to top coworking spaces in NYC, SF, LA, London, Berlin, and more. One flexible membership, 24/7 access, hundreds of spaces—perfect for remote workers and distributed teams.
Informações de contacto
One World Trade Center #8500, 10007, New York, Ilhas periféricas dos Estados Unidos
- support@getcroissant.com
- getcroissant.com
4,1
Bom
29 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
great experience in NYC + great…
great experience in NYC + great customer support! would recommend :)
23 de junho de 2025
Opinião espontânea
Resposta da Croissant
Thank you for sharing! We appreciate your support.
Resposta da Croissant
Thanks so much! We’re thrilled to hear Croissant is helping you work across Europe 🌍✨ Happy coworking!
Good application if you don't want to commit to a single coworking
Great service. Support can be reached easily and they help when you have questions regarding your subscription.
15 de junho de 2025
Opinião espontânea
Resposta da Croissant
Thanks for the kind words! We're so glad Croissant gives you the flexibility you're looking for, and that our support team could help when you needed it. We're always here if anything comes up!
Had bad experience with getcroissant
Had bad experience with service. My account suddenly was non reachable because of wrong password, but password was saved in browser and in my *.txt file too. After my request reminder of password, messages to customer support and to office in NY, any emails and support - completely silence and ignoring! On the same time I had appointed meeting and all meeting have to cancel. 24/7 - that about sleeping of support. Never will use, because alternative - myHQ, Switch, WeWork, Hotdesk etc.. always online. If here will be 0,5 stars I will put less thah 1star. Shame...
29 de maio de 2025
Opinião espontânea
Resposta da Croissant
We’re truly sorry to hear about your experience and completely understand how frustrating it must have been—especially with meetings scheduled.
We’ve been proudly serving the global coworking community for over 10 years and have logged millions of hours across thousands of spaces. While we're not perfect, we work hard to support our members and respond quickly when things go wrong.
That said, we couldn’t find a support ticket under your name or email. If you’re still experiencing issues, please reach out to support@getcroissant.com so we can investigate further and make this right.
We’re here to help, and we genuinely appreciate your feedback—it helps us improve. We hope to earn back your trust.
Amazing app and idea
Amazing app and idea! Needs a little bit improvement on their UX/UI, but overall all good and good customer service.
29 de maio de 2025
Opinião espontânea
Resposta da Croissant
We’re thrilled you’re enjoying Croissant and found our team helpful — that means the world to us. You’re absolutely right about the UX/UI, and we’ve heard you. A major refresh is on the way this year, along with some exciting new features we think you’ll love.
We’ve been proudly serving the global coworking community for over 10 years, and we're always working to make the experience even better.
Thanks again for being part of the journey!
Croissant is the BEST
I've had Croissant for a year or so now and can only say great things. Love the coworking spaces in Barcelona -- and how the hours roll over from month to month. It ends up being far cheaper than paying for a coworking space. Because if I have to travel and end up using less hours, then they roll over to the next month and I can downgrade my plan. Love it! Customer service is quick to respond and helpful as well. I recently cancelled my account my accident, losing all my hours. When I came back, 4 months later, I noticed that all my hours had disappeared. I asked Croissant about it and they kindly gave me back the hours I had lost.
11 de abril de 2023
Opinião espontânea
Resposta da Croissant
Thank you so much for the lovely review — it means a lot!
We’re so glad Croissant has been a great fit for your lifestyle, especially with the flexibility of rollover hours and the beautiful spaces in Barcelona. You're exactly the kind of member we built this for — someone who values freedom, affordability, and quality.
Also, we're happy we could help recover your hours after the accidental cancellation. We always try to be fair and supportive when things happen — we know life isn’t always linear.
Thanks again for being part of the Croissant community, and we hope to welcome you back whenever you need a desk with good vibes!
Disgraceful terms of service
BEWARE! Disgraceful terms of service. Having accidentally renewed my subscription that I forgot about, I requested that they refund the payment and cancel the renewal. Instead of doing so, like any normal company, they quoted their terms of service and denied my refund.
29 de julho de 2021
Opinião espontânea
Resposta da Croissant
We’re sorry to hear about your experience — we understand that accidental renewals can be frustrating.
Croissant is a monthly membership, and we do our best to make it easy for members to manage their accounts. We send renewal reminders and offer flexible options to pause or cancel anytime through your dashboard. That said, we always try to be fair. While our Terms of Service state that refunds aren't guaranteed after renewal, in many cases we offer account credit as a gesture of goodwill, especially if the hours haven’t been used.
If you haven’t already, please reach out to support@getcroissant.com with your account details — we’re happy to take another look and see what we can do to make this right.
Untrustworthy Company
It used to be a good company, but since the pandemic they have not updated customers on what the situation was like for co-working spaces. Money was taken out when there weren't any services to be offered, so I was luckily able to get a refund and stop my membership. But it just feels like my money disappeared since this company did nothing to keep customers in the loop.
24 de maio de 2021
Opinião espontânea
Resposta da Croissant
Thank you for taking the time to share your experience — we hear you, and we’re genuinely sorry to hear that you felt left in the dark during such a disruptive time.
The pandemic was incredibly challenging for everyone, and while we worked to adapt and support both our members and partner spaces, we recognize that our communication could have been stronger. That’s on us, and it’s feedback like yours that helps us continue to improve.
We’re glad we were able to process your refund and close things out properly, and we appreciate you being a part of Croissant. Since then, we’ve made significant changes — including new support systems, better transparency, and exciting updates to the platform — and we’d love to welcome you back anytime.
Not GDPR compliant
Not GDPR compliant, they send spam emails, and SAR requests ignored
2 de agosto de 2018
Opinião espontânea
Resposta da Croissant
Thanks for reaching out. While this concern may be from some time ago, we want to assure you that we take data privacy very seriously. Croissant is 100% GDPR compliant, and we hold ISO and other enterprise-grade data certifications to ensure the highest standards of security and compliance for our clients.
We’re truly sorry to hear about your experience. Please reach out to us at support@getcroissant.com — we’d love the opportunity to make things right.
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