Income Marketplace Opiniões 

61
•
TrustScore: 4 em 5

3,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Loads of loans going to buyback, but at least they are acitvely being bought back and the overview/track record seem quite good. One thing that keeps me from outting more, actually lead to me ta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Iam registered at Income Marketplace since February 2022. What should i say, iam really happy. Its my biggest used P2P platform, reasons: Proper and reliable interest payments, Telegram chat with dire... Ver mais

Classificada 4 em 5 estrelas

I have been with Income for nearly two years now and overall my experience has been very good. I'm getting a great level of return on my investment and the process of adding funds has been extremely e... Ver mais

Classificada 5 em 5 estrelas

Ich bin mit der Plattform sehr zufrieden. Sie bietet gute Zinssätze und hat bisher eine tolle Entwicklung hingelegt. Income wirkt außerdem sehr sympathisch und nahbar durch die Art der öffentli... Ver mais

Informações sobre a empresa

  1. Serviço de investimentos

Escrito pela empresa

Income is a marketplace that enables investors to invest in loans from around the world. We are disrupting the market of investing in loans by novel use of technology and by implementing security features successfully used by institutional investors, which have not been available to retail investors. Safety of investments is the key to exponential growth and mass adoption of loans as the leading alternative asset class. Register now at getincome.com and start earning interest up to 14% p.a. on your investments. We encourage you to contact our Customer Service at hello@getincome.com before leaving a negative review. We’d love to help!


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

61 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(61)

17 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Loads of loans going to buyback

Loads of loans going to buyback, but at least they are acitvely being bought back and the overview/track record seem quite good.

One thing that keeps me from outting more, actually lead to me taking money of the platform, is the horrible state of "software" some days it seems impossible to take loans; they are there, but when trying to put money in there are errors. Some days all works fine, and then sometimes I was unable to qctually purchase any of the listed loans...

The annoyance of it made me withdraw 25% and if next time I cant invest again, I will shorten position again. But if they ever update the processes behind the website, maube add a filter or 2 to the taken investments so they can at least be filtered by due date...then they'd get my 5th star.

21 de agosto de 2026
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Hi Rob, thank you for being with us and for taking the time to share such detailed thoughts - feedback like this is exactly what helps us prioritize.

You're right that the platform experience hasn't always been where it should be. Since then, we've made several improvements, and the heavy daily calculations that used to block investing are now the exception rather than the rule. We've also improved Auto-Invest performance, and we're currently working on the calculations themselves - the intermediate results are very positive.

On the filter idea: we looked at it, and honestly it wouldn't solve the underlying problem - it would just make it a bit easier to live with. We'd rather deliver a proper solution to the root cause than add a workaround on top of it.

So we hope we'll earn that missing fifth star one day. In the meantime, if you have any questions, please don't hesitate to contact us.

Classificada 1 em 5 estrelas

The app is a complete software joke

The app is a complete software joke.

As a new user, I initially thought I just couldn't figure out the interface. After spending a week exploring the app, I realized that the issue is their extremely poor UI/UX.

* Broken filters: The manual investment filters simply do not work.
* Black box investing: It is impossible to open and view the details of any loan. You are basically investing blindly.
* Mission "Find Support": Getting in touch with customer service is a myth. Just for fun – there isn't even an option to find or contact support anywhere within the app itself!

All of this makes the platform look incredibly unreliable. When real money is on the line, "duct-tape and WD-40" software is unacceptable. I can't wait to withdraw my funds and close my account for good!

15 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Zákaznický servis nefunguje.

Zákaznický servis nefunguje.

Dlouhodobě nefungující zákaznický servis , buď dostanete odpověď po opakovaných upomínkách po několika dnech a nebo vůbec! Společnost by si měla uvědomit, že podniká ve finančním sektoru a není možné otázky investoru aktivně řešit!

19 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Spaßbremsender Server Dringend weiterentwickeln

An und für sich bin ich mit der Plattform insgesamt zufrieden. Die angebotenen Funktionen sowie die Auswahl an Anlagemöglichkeiten sind grundsätzlich überzeugend.

Ein wesentlicher Kritikpunkt ist jedoch die wiederkehrende Überlastung der Server. In vielen Fällen dauert es vergleichsweise lange, bis eine Anlage getätigt oder der Kontostand eingesehen werden kann. Besonders problematisch ist, dass attraktive Anlageangebote während des Buchungsvorgangs teilweise nicht mehr verfügbar sind, da sie in der Zwischenzeit bereits vergriffen sind.

Diese technischen Einschränkungen führen zu einer deutlichen Beeinträchtigung der Nutzererfahrung. In meinem Fall hat das bereits mehrfach dazu geführt, dass ich Gelder abgezogen habe.

Da dieses Problem offenbar seit längerer Zeit besteht, wäre es dringend wünschenswert, hier eine nachhaltige technische Verbesserung umzusetzen.

24 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

2 years of good returns

I have been with Income for nearly two years now and overall my experience has been very good. I'm getting a great level of return on my investment and the process of adding funds has been extremely easy and efficient. There are still some issues though, mainly with website response which can be very slow at times affecting the ability to invest. Hardware capacity is supposedly being addressed at which point I would award a 5 score

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Long-Term Investor Here. Still Impressed After 5 Years!

I’ve been investing with Income for almost 5 years now, and my experience has been consistently excellent.

The platform strikes a strong balance between attractive returns and a clear focus on investor protection. I’ve been getting an average return of around 12.15%, which I’m very satisfied with! :) Especially given the level of transparency and risk controls they have in place.
Now, what really stood out to me was the opportunity to visit their team in beautiful Tallinn last year. Meeting them in person reinforced my confidence. They are serious, professional, and genuinely committed to safeguarding their investors.
Overall, a platform I trust and plan to continue using.
Sophia

8 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The most reliable Peer2Peer platform, but

The most reliable Peer2Peer platform. But... there's no secondary market. And this is a problem, the moment you want the flexibility to move your money around. But if you're fine with having your money stuck in just one place, I couldn't recommend Income Marketplace enough.

8 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dos años invirtiendo

Dos años invirtiendo , todo funciona correctamente, retiros llegan sin problemas y el interés es correcto, income sigue creciendo cada mas originadores que te permiten diverficar en mas paises una buena opción

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Good, reliable with some room for improvement

Been investing primarily in ITF Group loans for the past 2+ years. It's been fairly OK thus far with regular payments. There are certain enhancements that are taking longer than desired (intro of secondary market, greater loan originator diversity, Auto Invest capabilities)

7 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

I am unable to sign into the app having…

I am unable to sign into the app having invested a few quid there I have sent several emails to no avail. Deleted and re-downloaded the app to no avail. At this point not sure what is happening or if my money is safe as heard nothing from anyone.

Update.

Hi there I sent a screenshot of what it says when I try to log in but no responses as of yet from you guys. I also made contact via your “contact us” tab on the website again with no response. The initial email I sent was a response to one of your marketing emails upon which someone responded and said to let them know what it says when I log in to which I sent the screenshot and as of yet haven’t received a response. I am still as of yet unable to log into the app.

Update:

Ok no problem I will try that thanks for your help. Kind regards.

27 de janeiro de 2026
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Hi! We are sorry you’ve encountered such a problem. We’ve now checked our inbox once again, and there’s no unanswered email about the app login. Please send us an email again or contact us via the online chat and we’ll look into the issue. Kindly note that the log in method should always be the same as you registered with. For example, if you made the registration using an email + password combination, this is how you should always log in. Other methods won’t work for you. If the app log in still doesn’t work for you, please use the web version of the platform getincome.com while we’re investigating the issue. Hope this helps!

[28.02.2026 update] We’ve checked our records and see that on your inquiries on 22.01, 23.01, and 24.01, we’ve sent you replies on 22.01, 23.01, and 26.01. Please specify what exactly your "as heard nothing from anyone" means.

[Update nr 2] Looks like our messages end up in your Spam folder. We did receive your screenshot and replied the same day. We’ve also received your message in chat and sent you a reply via email on 26.01. Please try reinstalling the app again. We did have an issue with app logins, but the bug has been fixed in the new update and has been rolled out to the App Store. Other users reported problems with app logins on iOS, but they’ve confirmed that the functionality started working properly after a couple of trials. Please note that this was a temporary problem with app logins on iOS only. Web logins have been working properly this whole time.
Also, when logging in, make sure you use the same method you registered with. For example, if you used an email address and password at registration, you need to log in the same way. Let us know if we can help you further

Classificada 5 em 5 estrelas

Perfect

Perfect! Very reliable

3 de janeiro de 2026
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you very much for your kind words - we’re glad to have you with us!

Classificada 2 em 5 estrelas

Kein Sekundärmarkt!!

Einmal investierte Mittel können nicht vorzeitig am Sekundärmarkt verkauft werden.
Alle Investitionen müssen bis zum Ende liegen bleiben!

6 de dezembro de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you for your comment.

You’re correct that a secondary market is currently unavailable - it is under development. At the same time, investments are not strictly “locked until the end”: for shorter liquidity needs, early buyback can be used instead of choosing very long-term products.

Given that we never stated a secondary market would be available from the start, it’s somewhat unclear why this alone results in a 2-star rating.

We still appreciate the feedback - it helps us improve and set clearer expectations.

Classificada 5 em 5 estrelas

Een betrouwbaar p2p platform met extra beschermlagen.

Ik had Income toegevoegd aan mijn portofolio vanwege het Juniordeel en de Cashbuffers als extra bescherming. Dus met name voor de veiligheid.
Als je in één keer een paar duizend euro wil inleggen is dit geen goed platform, maar wel als je het beetje voor beetje wil laten groeien zonder veel zorgen over terugbetalingen. De rentes van de lonen vielen me wat tegen, maar het zijn vaak wel al wat gevestigdere bedrijven dan zag ik. De laatste tijd vind ik de keuzes weer wat beter en de rentes hoger. Bij de app werkt de autoinvest goed. Tevens overzichtelijk.
Vervolg...
Nu ik een half jaar verder ben raak ik steeds meer onder de indruk van Income. De ratings van de kredietverstrekkers zijn in het algemeen boven gemiddeld bij p2p. Veel leningen zijn lang maar hebben een early buyback datum van ongeveer een jaar. De rentes zijn hier nu ongeveer het hoogste en toch nog met extra beschermlagen.

Tenslotte ben ik er pas achter dat je niet via de app moet inloggen als je in 1x hogere bedragen wilt investeren en verwacht dat deze via autoinvest direcht mooi verdeeld worden binnen twee dagen of zo.. Bij de app staan meestal elke dag nieuwe leningen van dezelfde kredietverstrekker en zou je in principe een dag of 10 moeten wachten voor het rondje kredietverstrekkers rond is. Als je gewoon inlogt zie je erg veel investeermogelijkheden. Al met al goede ervaringen. De early buyback schijnt goed te werken, maar heb ik nog niet getest. Er was nog geen terugkoop nodig na drie maanden, best bijzonder.

Aangepast 8 jan 2026....sinds kort staan er meer leningen van verschillende kredietverstrekkers er dag.

26 de outubro de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you for the feedback - we appreciate you sharing your experience.

One point we’d like to clarify: could you share why you feel the platform is less suitable for larger portfolios? Our data shows the opposite: last year, the strongest growth came from investors with larger portfolios.

[08.01.2026 update] Thank you for the update - we’re really glad to hear your experience has improved.

If you ever need help or want to share feedback directly, you’re very welcome to join our Telegram community, where you can contact the team directly.

Wishing you continued success with your investments, and thanks for being with Income!

You’re also right that the market currently offers more choice, and yields have improved - in some cases reaching up to 13.5%, depending on the loan and risk profile.

Thanks again for taking the time to leave a review.

Classificada 2 em 5 estrelas

They offer many loans but that’s the only positive

They offer many loans, but I still experience a huge cash drag. The app is terrible, forgets my auto invest strategies and you cannot view or sort by remaining term (which is the most important feature of a loan IMO!). Filters in manual invest don’t work properly. The manual invest on the website barely works either, gets stuck when you buy a loan. When money is involved, applications and websites should work well or else it’s better t avoid.

3 de outubro de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you for taking the time to share your feedback — we truly appreciate it. We take all reviews seriously, as they help us identify areas for improvement and deliver a better experience to our investors.

Several usability and performance improvements are planned for both the app and the web platform.

Regarding the mention of “cash drag,” we’d like to clarify that there are always loans available for investment on the platform. If funds remain unallocated, this typically means they don’t yet match the specific criteria set in your investment strategy, not that there’s an overall lack of available loans.

Thank you again for your feedback — it helps us make the platform better for everyone.

Classificada 5 em 5 estrelas

Good platform,like transparency and…

Good platform,like transparency and promt informations.

11 de setembro de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you for sharing your feedback! We’re glad to hear that you appreciate the platform’s transparency and prompt information. Your support motivates us to keep improving and delivering the best experience possible.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais