Income Marketplace Opiniões 

61
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Loads of loans going to buyback, but at least they are acitvely being bought back and the overview/track record seem quite good. One thing that keeps me from outting more, actually lead to me ta... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Iam registered at Income Marketplace since February 2022. What should i say, iam really happy. Its my biggest used P2P platform, reasons: Proper and reliable interest payments, Telegram chat with dire... Ver mais

Classificada 4 em 5 estrelas

I have been with Income for nearly two years now and overall my experience has been very good. I'm getting a great level of return on my investment and the process of adding funds has been extremely e... Ver mais

Classificada 5 em 5 estrelas

Ich bin mit der Plattform sehr zufrieden. Sie bietet gute Zinssätze und hat bisher eine tolle Entwicklung hingelegt. Income wirkt außerdem sehr sympathisch und nahbar durch die Art der öffentli... Ver mais

Informações sobre a empresa

  1. Serviço de investimentos

Escrito pela empresa

Income is a marketplace that enables investors to invest in loans from around the world. We are disrupting the market of investing in loans by novel use of technology and by implementing security features successfully used by institutional investors, which have not been available to retail investors. Safety of investments is the key to exponential growth and mass adoption of loans as the leading alternative asset class. Register now at getincome.com and start earning interest up to 14% p.a. on your investments. We encourage you to contact our Customer Service at hello@getincome.com before leaving a negative review. We’d love to help!


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

61 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 33% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(61)

17 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Sometime you get answers

Sometime you get answers - sometimes not. I have some loans which are in buyback for one or two weeks - and the buyback is not processed. Lots of promises from CEO and the founder on YouTube - but nothing happenes (or extremely slow). I was happy at the beginning - but the situation on the platform and the development of the platform stands still. It's almost impossible to invest manually because of timeouts. Let's see what the next one or two months brings - maybe it's time for changes in my P2P portfolio.

10 de julho de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

We’d like to address your concerns point by point:

Buyback Delay
The issue regarding delays in buybacks has already been explained in our Telegram channel. The reason is purely technical, and we're actively working to resolve it. If your loans were bought back but not properly reflected or processed, we will investigate the matter. Please reach out with specific loan IDs so we can review your case individually. Historically, such delays are rare and do not reflect the usual experience on the platform.

Manual Investing and Timeouts
We acknowledge the difficulty you’ve experienced with manual investing due to timeouts. This is part of ongoing infrastructure work aimed at improving speed and responsiveness, and we appreciate your patience.

Promises and Platform Development
Regarding your comment that “nothing happens”: we encourage you to be specific. Over the past year, one of the main complaints we’ve addressed has been loan supply, and that issue has been largely resolved and stable. If you believe other areas have been neglected, please let us know so we can address them transparently.

Communication
You mentioned that sometimes you get answers and sometimes not. We strive to reply to all support inquiries and messages, but if anything has slipped through, that’s on us. Please feel free to repost or tag us again—we’re here to help.

We value your trust and hope to continue earning it by being transparent and responsive. Your constructive criticism helps us improve.

— Income team

Classificada 1 em 5 estrelas

To be avoided

To be avoided. They mark certain loans as secured, but in case of default there is no security to execute so the investment is as good as lost. The borrowers do not always repay their loans on time so you cannot reinvest your funds, ending up with losses. There are no notifications when new loans are available so you will lose investment opportunities. Too time-consuming and frustrating for a so-called passive income.

18 de junho de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you for sharing your thoughts, but we must clarify a few essential points:

Secured Loans
All secured loans on our platform are backed by real collateral—either real estate or vehicles. Please refrain from spreading misleading or inaccurate claims.

Loan Repayments & Passive Returns
As in any lending business, some borrowers may experience payment delays. However, during any such period, you continue to earn the agreed-upon interest for each day of delay - your capital continues to work for you. So, while delays can be inconvenient, they do not equate to losses.

New Loan Notifications
Every new loan listing is immediately and automatically posted in our Telegram channel. If you feel you’re missing opportunities, please check whether you have joined the channel or have notifications turned on.

We understand investing should be as smooth and passive as possible, and we are actively improving the platform experience. But it’s also important to base criticism on facts. If you have any unresolved questions or specific cases you'd like reviewed, we’re here to assist.

— Income Team

Classificada 2 em 5 estrelas

No practical

Yes, basically very few classic loans with a clear investment horizon, very little diversification, because if you choose, for example, short-term investments of 3 to 6 months maximum, you will find that only one company offers them, then you have all the means, for example, investing only and only in Indonesia, or you have to accept their game of spells and magic, the so-called early redemption option, when the company offers you a very long investment horizon, for example, 5 years, but does not promise early redemption, for example in 3 months and so on, which can only work

15 de maio de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Thank you for your feedback and for bringing your concerns to our attention.

We’d like to clarify that the early redemption option is not a promise of magic—it’s a real mechanism, and so far, every single redemption has been honored on time. This is not an empty commitment, but a structured feature that many of our investors have already used successfully.

As for loan variety and diversification, while it’s true that a limited number of originators offer some durations, the platform is continuously expanding and optimizing supply. We aim to balance availability across geographies and terms, and we appreciate your patience as we do so.

We value your input and continually work to enhance the platform's flexibility and transparency for all investors.

— Income Team

Classificada 5 em 5 estrelas

Fast replies, good service

I‘ve been investing with income for years and so far my experience has been good. The support is quick to answer when emailing them. The only weakness has been the availability of loans, which is sometimes limited, but better a little Cashdrag than bad loans in my opinion.

10 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Transparent communication within…

Transparent communication within telegram group, relatively high interests, broadening LO and loan availability.

Working on 2FA, timeline is unclear. But as there is no 2ndary market, it's not as critical as other platforms.

7 de fevereiro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Active for a year

I've been actively investing on Income Marketplace for a year now. I haven’t needed support yet, but I’ve noticed that the information on the website and app has been outdated for quite some time. This seems intentional, possibly to create a misleading image. While the interest rates are high, the platform still has areas to improve in terms of professionalism."

15 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Three years in and Income Marketplace…

Three years in and Income Marketplace has not disappointed so far. I was first very skeptical when I started my P2P journey three years ago. So I did what everyone would do: I watched YouTubers talking about their experience with Income and signed up using one of those affiliate bonus codes. I started with a hundred bucks. Slowly but steadily I kept earning interest (some cents) and I also received the bonus as promised. When I discovered the Telegram group, I immediately joined and was positively surprised how pleasent the chat and how in-depth the discussion topic were. I have since added more money and received a whole lot more interest. Usually the Auto Invest functionality works fine for me. But from time to time I like to manually invest, too.
Overall I am really happy I found this platform. I greatly appreciate the direct and transparent communication to the support and even the CEO of Income and some of the LOs.

13 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

After 1 year with Income

Using the Income platform for around a year. Despite small flaws like from time to time slow system everything goes well.

Looking forwrd to increase the portfolio. Please bring more LOs :)

6 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Proper interest rates, respectful interaction with investors

Iam registered at Income Marketplace since February 2022. What should i say, iam really happy. Its my biggest used P2P platform, reasons: Proper and reliable interest payments, Telegram chat with direct contact to CEO and other investors. Android app is also fine to make an "investment on the go", if required (not often). Yes, sometimes the app (and via browser) is slow. Tuesday and friday are buyback-Days (if i remember correctly), there its a bit slower. I check balance weekly, all fine. Thanks income, i will stay 😊

7 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

"Buyback initiated", lost money

"Buyback initiated" defaulted loans for 2+ years, my whole portfolio consisting of over 25 loans have been supposedly buyback initiated for over 2 years, these "secured" loans are supposed to be protected though buyback protection though income company but haven't seen any money returned from these loans for years, very misleading

30 de janeiro de 2025
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Hi Michale! Please contact us at hello@getincome.com, and we’ll look into the issue. We really wish you’d contacted us first - we are always happy to help whenever it’s possible.

Classificada 1 em 5 estrelas

Terrible platform

Terrible platform - total nightmare with support and account issues! Joined with a referral link but never got my bonus. Support kept feeding me excuses about IT being "too busy" for 2+ months. Then they actually took away interest they already paid me and completely ignored my messages about it.

Sure, the support people are nice, but they're useless at fixing anything. Can't even handle basic stuff like bonuses, so what happens when real problems come up? Clearly can't trust them with my money. Look elsewhere unless you enjoy being ignored and having your earnings disappear!

20 de novembro de 2024
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Hi Philippe, thank you for your feedback!
We are sorry you've had an unpleasant experience with us. Currently, there are no pending requests about bonuses. We'd like to make it right with you, but we don't seem to see your emails about this matter.
Please get in touch with us at hello@getincome.com and we'll investigate this issue.

Classificada 1 em 5 estrelas

Sehr schlechter Aufbau des Autoinvest

Ich muss hier leider mein für mich besonders schlechtes Ereignis von heute wiedergeben:
Thema Autoinvest:
Ich freute mich heute darauf meine eingezahlten 10K in kurz laufende Kredite zu investieren und dazu den Autoinvest über mein Mobilphone einzurichten.....da man aber diverse Einstellungskriterien (z.b. Kreditgeber, Zinsen, Laufzeiten etc.) nicht sofort im Menü des Autoinvest findet, sondern dort direkt nur wenige Eingaben möglich waren bestätigte ich den Autoinvest, in der Annahme, dass ich dann in die nächste Einstellungsmöglichkeit wie Laufzeit, Zinsen, Kreditgeber etc.gelangen würde. Falsche Annahme. Der Autoinvest war sofort uneingeschränkt aktiv und innerhalb von maximal 10 Sekunden waren die gesamten 10K in z.b. in bis zu sagenhaften 5 Jahre und 11 Monate laufenden Car rent Krediten investiert. Das war niemals mein Ziel! Warum versteckt income Marketplace die genauen Filterkriterien so, dass diese Kaum sichtbar sind???? Warum stehen diese Auswahlmöglichkeiten nicht direkt alle untereinander wenn man den Autoinvest öffnet und einrichten möchte???? Also Warnung an alle bei der Einrichtung!!!! Es wurden nur lang laufende bis zu 6 Jahre laufenden 9% Kredite von beispielsweise Autovermietungen investiert! Es war kein einziger z.b kurzlaufender höher verzinster Kredit von z.b.14% dabei. Die Performance dieser Plattform ist somit sehr sehr schlecht. Man ist nun in langlaufenden schlecht verzinsten Krediten von Laufzeit bis zu knapp 6 Jahren investiert!!! Das hätte ich nie bewusst gemacht. Also Warnung an alle.

20 de novembro de 2024
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Hi Ralf, thank you for your feedback.
When you’ve contacted Customer Service, we’ve explained to you that the mentioned 6 year loans have the Early Buyback feature according to which they should be bought back automatically sooner (time set in the loan term filter of your strategy). The investments have been made in accordance with the filters in your auto invest.
Pre-defined strategies are the fastest and easiest way to invest: you can start investing by making 2 clicks only. When investing through a pre-defined strategy, you can see the description of each pre-defined strategy in the overview and then if you choose to invest through it, you click Start investing button. Once the button has been pressed, the system starts investing immediately. The function of this button is self-explanatory. If you are unsure what the button does, it’s better not to click it and contact Customer Support for more information.
Please note when creating an auto invest strategy yourself, you can see all the filters and set them up as you like them to be.
Hope this helps!
Best regards,
Income team

Classificada 5 em 5 estrelas

The platform is growing

The platform is growing, and so are my assets. The support is very responsive, and the Telegram chat is the best I’ve encountered in the industry. Transparency and a strong appetite for growth are what set Income apart from its competitors. I'm committed for the long term, and I hope you will be too.

7 de novembro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Unclear Bonus explaination

Unclear Bonus explaination
I expected to receive as Bonus the 1% of my invested amount during the First 30 days.
But I received only half of what expected (+/-) due to the very unclear rule of weighted average.

On the positive note- the support lady is kind and honest.

10 de outubro de 2024
Opinião espontânea
logótipo da Income Marketplace

Resposta da Income Marketplace

Hi Giuseppe!
Thank you for your feedback! The bonus calculation method is explained on the page with the Refer a Friend campaign rules: https://getincome.com/invite

You’ve also been provided with a explanation of your bonus calculation via email. The bonus has been paid out in full in line with the campaign rules.

Classificada 4 em 5 estrelas

Momentan noch eine meiner Lieblingsplattformen

Gute Sicherheiten, transparent, sehr bemüht, freundlich, gute Zinsen, innovativ, mittlerweile sehr guter AI.

Nicht alles klappt gut. Aufbauzeiten der Seiten oft extrem lang (bis über 2 Minuten), da ist manuelles Invest unmöglich. Einzahlbestätigung hat nie funktioniert, Statistik ist nicht aktuell, Diversifikation kaum möglich und leider akzeptiert die neue Bank (anders als die vorherige) keine Direktüberweisungen, anders als fast alle anderen Mitbewerber. So kann eine Überweisung schon mal eine Woche ohne Zinsen dauern...fast überall geht das am selben Tag...sehr ärgerlich. 15% gibt es auch nicht mehr...und ich fürchte, auch die max.14% werden mittelfristig nach unten korrigiert.
Alles ist im Wandel... momentan meine Lieblingsplattform!

Nachtrag 12/2024:
Ab sofort Zinsen Danarupiah max. 13%. Sollen jährlich sinken.
Nachtrag 02/2025:
Zinsen nur noch selten 12 %. Es geht abwärts. Die Kreditgeber testen den kleinsten noch akzeptierten Gewinn...ich reduziere mein Investment, wir haben es in der Hand.
Nachtrag 09/2026:
Manuelle Investitionen nur selten möglich, immer noch die einzige extremst langsame Plattform. Aber keine Verluste. Wollte eigentlich aussteigen, jetzt erhöhe ich wieder. Direktüberweisungen wieder möglich.
Zinsen wieder im Mix bei 14%.

15 de julho de 2024
Opinião espontânea

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