Liked that you responded quickly and enabled me to cancel future orders, although not the present one. Never saw the small print on the original order and so was completely unaware that I had signed u... Ver mais
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Leia as opiniões dos outros
My pussycat is good with our purchase, it’s really good. My pussycat has always been finicky. Trying to disguise her food with other supplements but to no avail however, I’ve found your recipe suitabl... Ver mais
So enjoy how this company contact me to see how Lola is enjoying life. Since l started Lola on this supplement her coat condition , and weight has visibly improved, within 3months. She takes it with n... Ver mais
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I didn't like that the subscription box is already ticked and relies on the customer not noticing. I just wanted to try Taurine on my elderly cats, but in fact they refused to eat food with it mixed i... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At MeowSupps, we believe every cat deserves to live a longer, healthier life.🐱 We're a UK based supplement brand founded by Sophie, a lifelong cat lover who wanted to make feline nutrition simple, affordable, and effective. Our flagship product is a veterinary grade taurine powder, one of the most critical amino acids for your cat's heart, eyes, and overall vitality. Taurine is naturally found in meat, but many commercial cat foods simply don't contain enough. Over time, this gap can lead to serious health problems. MeowSupps closes that gap with one easy daily scoop mixed into your cat's food. What makes us different? We keep things honest. No fancy marketing gimmicks, no unnecessary fillers, just pure taurine in the right dosage for your cat. Our fine powder blends easily into wet or dry food, and even the pickiest eaters won't notice it. We offer flexible Subscribe and Save plans so you never run out, free UK shipping on orders over £40, and a dedicated support team (say hi to Meowy, our friendly cat mascot!) ready to help with anything you need. Most of our customers start noticing real changes in their cat's energy, coat quality, and overall wellbeing within the first 90 days. That's why we always recommend giving it at least three months for the full effect. Got questions? Reach out anytime at support@getmeowsupps.com. We'd love to hear from you and your cat. Shop now at getmeowsupps.com
Informações de contacto
Estados Unidos da América
- support@getmeowsupps.com
- getmeowsupps.com
4,0
Bom
60 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Not happy with delivery time at all
Not hapoy with delivery time at all, when I ordered on the site it states quick delivery!
I then found reviews, yes my issue for not checking 1st saying product comes over from China so I contacted you to cancel my order and subscription within an hour to be told I could cancel the order as already been dispatched!
27 de agosto de 2026
Opinião espontânea
Resposta da MeowSupps
We’re sorry this experience left you disappointed, Rebecca. We appreciate you taking the time to share your feedback, as it helps us identify where we can improve the customer experience.🙏
Bought product but had to throw away
Bought product but had to throw away. Cat would not touch food when used. Then found the company had without my knowledge or consent set up a repeat supply and direct debit. Its a con. Don't trust them.When I cancelled they claimed it was too late to stop order being delivered. Its a con. Don't trust them. If you make one order they sign you up for regular deliveries without permission or authority.
9 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re sorry to hear about your experience, Frank. We understand how frustrating it must have been when your cat wouldn’t take to the product, particularly when you were not expecting a repeat order.
We have now cancelled your subscription, so no further subscription orders will be placed. We’re sorry for any confusion and frustration this situation has caused, and we appreciate you taking the time to share your feedback.
I ordered this coz my cat kept…
I ordered this coz my cat kept wretching after he's eating but since I introduced hi to meowsupps he has been a lot better. He hasn't been sick at all since I started
20 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
What a lovely update about your cat, Irene! 💛 We’re really happy to know that your cat has been doing so much better since you introduced him to MeowSupps. It must be such a relief to see that he hasn’t been sick since you started! 🐾
Thank you for giving MeowSupps a try and for taking the time to share this with us. We’re so glad it seems to be making a positive difference for him! 💕
Cats
I’ve only had it for a few days, so I can’t say yet if it will help my cat. She is 15 years old and extremely picky about food. When I mix this powder into her food, she doesn't even notice and eats it all up. He is having trouble with his weight and digestion, so we'll see what the coming weeks bring. The powder is tasteless. It’s just that delivery takes a really long time; it would be great if that could be sped up.
3 de outubro de 2026
Opinião espontânea
Resposta da MeowSupps
It’s lovely to know she’s happily eating it, Lenka! 🐾 We really hope it continues to fit easily into her routine and that you see some positive changes over the coming weeks.
And thank you for the honest feedback about delivery times. We completely understand how frustrating it can be to wait longer than expected, and we’ll certainly take your feedback on board. Thank you for giving MeowSupps a try and for sharing your experience with us! 💕
Very good customer service
Very good customer service, very prompt with answering queries, so far my old boy cat of 18 years does seem improved, his coat is shinier and he’s eating more! For which I can only put down to the Taurine.
I will definitely continue to give this to him.
Highly recommend ‘meowsupps’ as a brand.
.
3 de outubro de 2026
Opinião espontânea
Resposta da MeowSupps
This is so lovely to know, Sue! 💛 We’re delighted that you’ve had such a positive experience with our customer service, and even more happy to know that your 18-year-old boy seems to be doing well! 🐾 A shinier coat and a better appetite are wonderful things to know, and we’re so glad the taurine has become part of his routine.
We really appreciate your kind words and recommendation of MeowSupps. It means a lot to know you’ll be continuing with us, and we’re wishing your lovely old boy many more happy and healthy days! 💕
Meowsupps taurine
I have been giving this to Hector for a week now and I can already notice a difference in him, he's more alert and awake more often!
3 de outubro de 2026
Opinião espontânea
Resposta da MeowSupps
That’s so lovely to know, Paula! 💛 We’re really happy that Hector is already seeming more alert and awake after just a week. It’s always wonderful when you start noticing little positive changes in your cat. 🐾
Thank you for choosing MeowSupps for Hector and for taking the time to share your experience with us. We hope he continues to do well! 💕
I did not realise there was a re-order …
I did not realise there was a re-order on it.I have done this by mistake. I have read reviews on this & they are not good. My cat will not touch it so no point re-ordering it, so not happy with mieow
3 de outubro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re sorry to hear about the confusion, Jane. 💛 We completely understand that you wouldn’t want to receive another order if your cat isn’t interested in the product. We’ve already cancelled your membership and also cancelled the order that was created through the subscription, so there won’t be any further subscription orders. 🐾 We hope this helps clear things up, and we’re sorry for the frustration caused.
Amazing customer service
Amazing customer service. Very quick to respond and helpful. Sadly my cats just don’t like the taurine powder (they’re very fussy cats) but cancelling my subscription was easy thanks to help from Charlotte in Customer Services. I would definitely say it’s worth giving the supplement a try.
1 de outubro de 2026
Opinião espontânea
Resposta da MeowSupps
Thank you so much, Pauline! 💛 We’re really glad Charlotte was able to make cancelling your subscription quick and easy. We’re sorry the taurine powder wasn’t quite a hit with your fussy cats! 🐾 If you ever decide to give it another try, some cats prefer it mixed into a little of their favourite wet food, introduced gradually. Thank you again for giving it a try and for your kind words!
I like the company they are good
I like the company they are good. I bought taurine for my 18 year old cat and she has no problem eating it.
30 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re so happy to hear this, Ruth! 💛 It’s especially lovely to know that your 18-year-old cat is enjoying the taurine and happily eating it. 🐾 We’re so grateful you chose MeowSupps and took the time to share such a lovely experience with us! 💕
Meowsupps replied and has sorted out…
Meowsupps replied and has sorted out the problem, good service, l am happy with the product, and l will definitely continue to user it, l will reorder when my supply gets low.
30 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
Thank you so much for your lovely review, David! We’re really happy to hear that we were able to get everything sorted for you and that you’re happy with your MeowSupps.
We truly appreciate your trust and support, and we’ll be here whenever you need us. 🐾
Subscription created automatically
If your order from these they automatically create a subscription and there is no way to cancel it online. I have messaged them and hope they will cancel it. Avoid
17 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re sorry for the concern and frustration this has caused, Paul. We understand how worrying it can be to notice a subscription you weren’t expecting.
We’ve checked your account and can confirm that your membership has now been cancelled, so there will be no further subscription orders from us.
We’ll certainly take your feedback on board and work on improving the cancellation process and making it clearer for our customers. Thank you for bringing this to our attention.
STAY CLEAR - NOT TO BE TRUSTED
I'll try and be concise - MeowSupps are simply NOT TO BE TRUSTED.
I speak as a someone with 30years experience working for major Uk retail brands with significant product buying and supply chain experience.
They say they are
# UK based no 1 , Vet approved, Taurine supplier - whilst I can't comment on the actual taurine , in a multitude of back and forth email communications with me, they assert returns have to be sent at customers cost internationally but refuse to state where internationally, despite them also claiming they are a "UK BASED COMPANY"
# They offer a "90-Day Guarantee 👎 blatantly UNTRUE in my experience.
Here's what they promise on Instagram :-
"We're so confident MeowSupps will work for your cat that we'll take all the risk. Try it for 90 days. If your cat doesn't show noticeable improvements, simply email us at (their email address) and we'll refund your full purchase. No need to return the jar. No questions asked. That's how much we believe in what's inside."
This is their Instagram promise also repeated on website.
This how they operate - they refused to send me a return label and full refund on unopened unused mistakenly ordered product. They started trying to offer 30% then 50% then 60% and finally 80% refund.
# They refuse to explain their failure to honour their own returns and refund promise
# They refuse to explain or give details of returns address despite the product having a UK ROYAL MAIL prepaid postage label on it with a return address of Hounslow.
Dreadful company - Charlotte cuts and pastes the same reply despite the questions being asked ..if a Charlotte exists at all - I suspect not.
STAY CLEAR
Addendum: in reaction to your meaningless response below;-
The facts I state above are indisputable - I've taken up enough time and dozens of emails in exchange from you to prove my statements.
VISA and my bank also agree after a full review of all the evidence I collected - I have now a full refund NOT from you but via DISPUTE VISA CHARGEBACK.
I'd urge anyone else experiencing the same or similar to me to contact their bank and raise a dispute against this dreadful company .
29 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re genuinely sorry to hear how frustrated and disappointed you’ve been with your experience, Noreen. We understand why the repeated back-and-forth around your refund, return options, and the 90-day guarantee has left you unhappy.
We also appreciate your feedback about the clarity of our communication. We never want a customer to feel that their questions aren’t being properly addressed or that they’re receiving repetitive responses.
We’d really like the opportunity to review your case personally and make sure your concerns are properly looked into. Please email us at support@getmeowsupps.com with your order details, and our team will be happy to assist you further.
Thank you for bringing this to our attention, and we’re genuinely sorry that we haven’t provided the experience or clarity you expected from us.
Very Disappointing!
I ordered 3 tubs of the product on the 12th September and they still haven't arrived, today being the 27th September! I asked for updates and all I get is "your order is on it's way, thank you for your patience"!!
I've told them that I want to cancel my order and receive a full refund, but this doesn't seem to be possible! I just get told by Charlotte @meowsupps, that she's monitoring my order and it's on it's way. I have no faith in the company or their products!! I will not be risking it on any of my 10 cats!! I am fuming 😤
12 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We're really sorry about the wait, Maria, we know how frustrating it is when you're expecting an order and it takes longer than it should.
We've checked your order and can confirm that your package has now been delivered. We really appreciate your patience and understanding. ❤️
I am giving 5 stars because Meowsupps…
I am giving 5 stars because Meowsupps have given quick delivery and replied to any emails sent.
My Cat had no issue eating her food with the supplement and her stools had started to improve.
Sadly i started using Meowsupps too late in my cats life to notice any long term difference and had to have my fur baby put to sleep within the first month.
I would still highly recommend Meowsupps.
1 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
Thank you so much for your kind words and for recommending MeowSupps, Mr. Sayers. We’re truly glad to know that your cat enjoyed the supplement and that you noticed an improvement in her stools.
We’re also deeply sorry for the loss of your fur baby. ❤️ Thank you for giving MeowSupps a chance and for sharing your experience with us. It truly means a lot to our team.
I bought off them one time then…
I bought off them one time then noticed that they had taken £77 out of my bank for a subscription that I had no idea of!!
I am demanding a refund as we speak! They keep coming back to me with please confirm that you want a refund of 60%, when I have already told them that I want a refund!!
Do NOT use them!
27 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re truly sorry for the frustration and for the back-and-forth regarding your refund, Lorraine. We understand why this has been upsetting, and we’d like to get this resolved for you.
Please email us at support@getmeowsupps.com so we can review your order and refund request and assist you directly.
We sincerely apologize for the inconvenience, and we appreciate you bringing this to our attention.
I hate this product..
I hate this product... also they put me into a subscription I had no knowledge about!! More of this terrible product is on the way!! How dare you Meow Supps, cancel and refund right away or I will take this to court!!
27 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We're really sorry to hear about your experience, Fiona, we understand how frustrating it must be to receive another order you didn't expect.
Please email us at support@getmeowsupps.com with the email address used for your order, and our team will look into this right away and help with the cancellation and refund.
We sincerely apologize for the frustration and inconvenience, Fiona, and we hope we can get this resolved for you quickly.
Meowsupp Powder Taurine
I ordered the first batch of Meowsupp Taurine in August but it didn't arrive until I was on holiday. The subscription means the second batch is now on its way even though I still have most of the first batch. I sent an email requesting the second batch not be sent. I received an extremely helpful email from Charlotte at Meowsupp and have now paused the subscription until I require the 3rd batch. The Taurine is very good and I now use a small amount on top of the wet cat food until the cats get used to it. Charlotte suggested this but I'd already started this pattern in the hope my cats would take to it - so far so good. Thank you, Charlotte for you prompt and helpful reply❤️
26 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
Thank you so much, Ruth! ❤️ We're so happy to know that you're enjoying the Taurine and that your cats are gradually taking to it. It’s wonderful to know that Charlotte was able to help, too. We really appreciate your kind words and are so glad we could make things easier for you! 🐾
So far So good
After trying this product for 2 weeks I can see an improvement in the cats fur and in a small weight gain. It's early days yet but I will continue as they are eating it without complaint and it seems to be going them good.
26 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
It’s wonderful to know, Brenda, that you’re already noticing an improvement in your cat’s fur and a little weight gain after just two weeks! We’re so glad your cat is enjoying the supplement too. 🐾
We really appreciate you sharing your experience, and we hope to see even more positive changes for your cat as you continue! ❤️
Tried it for my Cat and he didn’t like…
Tried it for my Cat and he didn’t like it and they’re insisting that I asked for a subscription which I do not remember or intend to do - so I’ve now got another one on the way that’s cost me £27 that I don’t want and they will not let me cancel it - as if you’d have a subscription, not knowing if your cat liked it or could take it!!
25 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
We’re sorry to hear that your cat didn’t take to the supplement, Kimberley, and that you’ve been frustrated by the unexpected order. We completely understand how concerning that can be, especially when you’re unsure whether your cat will enjoy it.
We’d really like to look into this for you and see what we can do. Please email us at support@getmeowsupps.com with your order details, and our team will be happy to help.
My cat has been on taurine for 3wks now…
My cat has been on taurine for 3wks now and hasn't noticed anything in her food. At lunchtime feed I also mix a lick-e-lik yoghurt in, so far so good 👍
25 de setembro de 2026
Opinião espontânea
Resposta da MeowSupps
Thank you so much, Jan! 🐾💛 We’re so glad to hear that your cat is happily taking her taurine without even noticing it in her food! It sounds like the little lick-e-lik yoghurt is a great addition too. 😊 Thank you for sharing your experience with us, and we’re wishing you both many more happy and healthy days ahead! 🐱❤️
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