I lost a lot of weight which was my main objective of course. What impressed me was that the process was authentic. The doctors and support teams were very interested in ensuring I was doing it proper... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Initially unhappy customer but the team has really come thru and fixed all my concerns regarding cancellation of subscription and refund. I thank engine got their efforts and taking time to fix the pr... Ver mais
A empresa respondeu
Good medical online site for information and advice and prescriptions. Important to discuss issues with HCPs online and by phone before initiating any treatment. However, also important to keep your G... Ver mais
A empresa respondeu
Arcie was excellent at following up, doing what they said they would do and being helpful and accountable while resolving my problem. They are a real asset to the Moshy team!
A empresa respondeu
Informações sobre a empresa
- Vendedor online de medicamentos sujeitos a receita médica
- Clínica de saúde
- Farmácia online
- Farmácia
- Serviço de emagrecimento
Escrito pela empresa
Australia's first end-to-end, entirely digital healthcare platform for prescribing and delivering medicines direct to consumers (partnering with doctors, nurses and pharmacists)
Informações de contacto
Level 2, 25 Cooper Street, 2010, Surry Hills, Austrália
- hello@getmosh.com
- getmosh.com.au
4,4
Excelente
3 mil opiniões
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Herman was very helpful in sorting out…
Herman was very helpful in sorting out my issue.
17 de abril de 2026
Opinião espontânea
Ease of access
Ease of access,
No judgement
Delivered to your door
13 de abril de 2026
Opinião espontânea
Great customer service I received from…
Great customer service I received from Sheila May! Outstanding 5 Stars
17 de abril de 2026
Opinião espontânea
Jeff was very friendly and provides…
Jeff was very friendly and provides prompt service
15 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi John, thanks for leaving this review. Its nice to see our team actioned this quickly for you.
Thanks again, Alex - Mosh team
Greta follow up…a few hiccups…however…
Greta follow up…a few hiccups…however the result was great…thank you.
Regards mm
12 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Michael, thanks very much for this review. Sorry to see there were a few hiccups, but its pleasing to see the result was great. Hopefully all smooth sailing from here, but reach out anytime and our team will do their best.
Thanks, Alex - Mosh team
Lost weight and learnt stuff…
I lost a lot of weight which was my main objective of course. What impressed me was that the process was authentic. The doctors and support teams were very interested in ensuring I was doing it properly and learning about healthy eating habits. I found this to be a supportive and medically balanced program.
12 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Joanne, thanks a lot for this terrific review, its great to see our teams were able to support you and help toward your goals. We'll do our best to maintain high standards.
Thanks again, Alex - Mosh team
Customer service by Jeffrey was…
Customer service by Jeffrey was fantastic. Very helpful and kind.
10 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Nikki, thanks for this fantastic review. We know Jeff is a legend, so its great to see you agree. Thanks very much.
Alex - Mosh team
Very professional
Ver professional, quick responsiveness, very easy to work with - I specifically worked with Dr Yang Hu - extremely professional and friendly - will use again.
11 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Justin, its great to see Dr Yang was professional and friendly, this is definitely our goal. We'll do our best to keep it up.
Thanks, Alex - Mosh team
Resposta da Mosh
Hi Paul, thanks for this fantastic review. We really appreciate it, and will do our best to keep standards high!
Thanks, Alex - Mosh team
Quick and genuinely helpful
Quick and genuinely helpful. What every customer wants!
9 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Jo, thanks very much for this fantastic review. We really appreciate it. Being both fast and genuinely helpful are our goals so its great to see!
Thanks again, Alex - Mosh team
I am very happy with the whole process. From the enquiry to the delivery of the product and beyond.
Lovely helpful people and guidance.
1 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Bette, it is great to see this review. Thank you so much. We'll continue to do our best to provide a great service & process.
Thanks again, Alex - Mosh team
Resposta da Mosh
Hi Brian, we are really proud of the hard work our team does, and it is great to see it reflected in your awesome review. Thank you! We'll do our best to keep standards high, and support all of our patients to hit their goals.
Thanks, Alex - Mosh team
good service with feedback
7 de abril de 2026
Resposta da Mosh
Hi Glen, thanks so much for this great review. We really appreciate it.
Thanks, Alex - Mosh team
Very attentive and quick to follow up…
Very attentive and quick to follow up and reply
1 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Katarina, thanks so much for this great review. Its great to see the team are attentive and quick, this is one of our goals. Thanks for being part of the Mosh community.
Thanks, Alex - Mosh team
It seems I’m made of money & they can…
It seems I’m made of money & they can just debit money from my bank account as they please. I already had a subscription in place & they go ahead & arrange a second one for no reason so now I’m $900 out of pocket with no supply because they can’t communicate with each other or read notes on a file!!! I’m so furious & utterly disappointed in the lack or professionalism & customer support. If you are thinking of using this service - I recommend NOT TO…..So so unprofessional & one whopping big con.
7 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Belinda, I am really very sorry to read of your experience here. It sounds like something has gone terribly wrong, and out of the norm. I would love to look into this and make it right for you today. Please do respond to our request for your info so I can dig into the issue and resolve.
Thanks, Alex - Mosh team
Good old fashioned customer service Reliable down to earth so easy to…
Reliable down to earth so easy to communicate and trustworthy.
6 de abril de 2026
Resposta da Mosh
Hi Rodney, thanks so much for this fantastic review. Its great to see you pointed out the old fashioned down to earth support. This is something we actively work on. Please reach out anytime and we'll do our best.
Thanks, Alex - Mosh team
Resposta da Mosh
Hi Kevin, thanks so much for this terrific review. Hair regrowth is what its all about. We'll always do our best, so reach out anytime.
Thanks, Alex - Mosh team
I made a mistake
I made a mistake - everything was corrected speedily :)
4 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Dimitri, thanks so much for this awesome review. Everyone makes mistakes, its on how we respond to them that makes the difference, and I'm glad our team were able to help.
Thanks, Alex - Mosh team
Updated review. Thanks for helping out!
Initially unhappy customer but the team has really come thru and fixed all my concerns regarding cancellation of subscription and refund. I thank engine got their efforts and taking time to fix the problem. Awesome response I have to say! Thank you again!
4 de abril de 2026
Opinião espontânea
Resposta da Mosh
Hi Chris, we are really delighted to see this. Thanks for your patience with us, and for letting our team make this right for you. Thanks again, Alex - Mosh team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.