I needed some assistance to get one of our company directors set up on the Penfold Platform, when I rang to speak with someie, i had hardly any need to wait fir the call to be answered. Tashna took m... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
So easy to control my pension. I was paying a large % fee to an IFA who wasn’t doing a lot, so decided to go it alone as I work in financial services. The % fee has dropped considerably and controllin... Ver mais
A empresa respondeu
What can I say, my pot increased 69% since investing into Sharia with Penfold. They are so straightforward and it’s so easy to decide which is best for you.
A empresa respondeu
I started using Penfold as a sole trader as they were one of the few platforms that would allow me to pay in ad hoc and not a minimum per month. That saved me with rollercoaster income! My money has a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fundo de pensões
- Instituição financeira
- Serviço de investimentos
- Serviço de pensões
- Fornecedor de planos de poupança reforma
Sobre Penfold
Escrito pela empresa
Feel good about your financial future - our pension is here to get you to your saving goals and stay with you for life.
Get your savings back on track, grow your wealth, and get to know the ins and outs of your pension. All with friendly and expert support while we keep your money safe and secure.
Join thousands of happy Penfold pension savers today.
Visit website
Informações de contacto
The Ministry, 79-81 Borough Rd, SE1 1DN, London, Reino Unido
- 020 8003 5908
- hello@getpenfold.com
- getpenfold.com
4,6
Excelente
2 mil opiniões
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pensions Consolidation
Seamless process for finding and consolidating my other pensions into one Penfold Pension fund
5 de janeiro de 2026
Resposta da Penfold
Hi Andy,
We really appreciate your kind words! Delighted you found the consolidation process smooth and simple.
Best,
Penfold Team
Short and informative
5 de janeiro de 2026
Resposta da Penfold
Hi David,
Thank you! Your support means the world to us.
Best,
Penfold
Resposta da Penfold
Hi Solomon,
We're so grateful for your positive review. Thanks for choosing us!
Best,
Penfold Team
Fast answering to questions and very…
Fast answering to questions and very supportive team.
2 de janeiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Vilnis,
We love hearing from happy customers! Thanks for taking the time to leave us a review. Our support team is always ready to assist you whenever you need any assistance.
Best,
Penfold Team
Resposta da Penfold
Hi Frederic,
Your kind words are much appreciated! Thank you for sharing your experience with us.
Best,
Penfold Team
Great experience with Anelle and…
Great experience with Anelle and excellent communication regarding my pension.
1 de janeiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Agila,
Thank you for your kind words! We’re glad our support team could make a difference. We will ensure to pass your review to Anelle.
Best,
Penfold
Resposta da Penfold
Hi John,
Thank you for your review of our service. It is much appreciated.
Best,
Penfold
Resposta da Penfold
Hi Jamel,
Thank you! We truly appreciate your support.
Best,
Penfold
Resposta da Penfold
Hi Elizabeth,
We are grateful for your feedback! We're delighted to hear you had a great experience.
Best,
Penfold Team
Mark from Penfold was super helpful and…
Mark from Penfold was super helpful and on the case! Love the support and eagerness to solve problems.
30 de dezembro de 2025
Opinião espontânea
Resposta da Penfold
Hi Alberto,
Thank you for your lovely review! We’re so glad Mark was able to help and jump straight in. We’ll be sure to pass on your kind words to him.
Best,
Penfold Team
Penfold made it easy for me to preceivep…
Penfold made it easy for me to receive my pension. they have very strict protocol regarding I'd/ documents ect which is a good thing they were alwsys polite and helpful. I would especially heap.prsise on 1 individual who helped me more than anyone from.penfold .Her name was Anelle .Very polite and proffesinal.all the way through the process .Penfold well done grest job.
29 de dezembro de 2025
Opinião espontânea
Resposta da Penfold
Hi Desmond,
Thanks for taking the time to share your experience. We’re glad everything was handled smoothly and that our team was helpful throughout. We’ll make sure Anelle sees your feedback.
Best,
Penfold
Easy to use with great forward forecast…
Easy to use with great forward forecast on investment
13 de dezembro de 2025
Resposta da Penfold
Hi Michael,
We're so grateful for your positive review. Thanks for choosing us!
Best,
Penfold
Resposta da Penfold
Hi Sajeetha,
Thank you for your support and for the great review. We're here whenever you need us!
Best,
Penfold
Great fast reply every time I ask a…
Great fast reply every time I ask a question.
Their AI is great for answering top level questions and then passes over to support team when appropriate - where I always get friendky and fast responses.
I absolutely reccommend using Penfold
24 de dezembro de 2025
Opinião espontânea
Resposta da Penfold
Hi Anon,
Thank you for the great review! We’re glad our support team could help when needed, and we really appreciate the recommendation.
Best,
Penfold Team
Anelle helped me fill in questionnaire I appreciated this
Penfold were initially really slow and not attentive Anelle eventually sorted things out
24 de dezembro de 2025
Resposta da Penfold
Hi Maureen,
Thank you for your feedback. We’re sorry to hear things didn’t feel as quick as they should have at first, but we’re really pleased Anelle was able to step in and get everything sorted. We’ll be sure to pass your kind words on to her.
Best,
Penfold Team
Great communication which made…
Great communication which made instructions so clear and easy to follow. Stiina was very helpful 🤗
23 de dezembro de 2025
Opinião espontânea
Resposta da Penfold
Hi Colette,
Thank you for your lovely feedback! We’re so glad the communication was clear. We’ll be sure to pass your kind words to Stiina.
Best,
Penfold Team
Penfold are responsive when I have a…
Penfold are responsive when I have a query which is important as I am new to pensions and payroll more generally.
22 de dezembro de 2025
Opinião espontânea
Resposta da Penfold
Hi Gill,
We really appreciate your kind words! We’re pleased our support has been helpful as you navigate everything.
Best,
Penfold Team
Wish I knew about it earlier!
Penfold has made it incredibly easy to combine all my old pension pots in to one and I’ve seen good growth since joining. I was recommended by my dad and we’re both incredibly happy with the product and service.
30 de outubro de 2025
Resposta da Penfold
Hi Steven,
We really appreciate your kind words! We’re so pleased you’ve had a great experience and that Penfold has worked well for both of you.
Best,
Penfold
Resposta da Penfold
Hi Martha,
Thank you so much for your review. We are really happy to hear you found our service excellent and that you are enjoying the benefits.
We noticed your star rating doesn’t quite match the comments you left, so we just wanted to check if there was anything we could have done better. We did try reaching out, but haven’t been able to connect yet.
If you’re happy to share more details, please kindly reply to our message or contact us at hello@getpenfold.com so we can make sure everything is fully resolved.
Best,
Penfold Team
Very professional service and very…
Very professional service and very helpful conversation. Thank you. Merry Christmas 🎅 🎄
19 de dezembro de 2025
Resposta da Penfold
Hi Aleksandra,
Your review brightened our day! Thank you for your wonderful feedback.
Best,
Penfold
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.