I needed some assistance to get one of our company directors set up on the Penfold Platform, when I rang to speak with someie, i had hardly any need to wait fir the call to be answered. Tashna took m... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
So easy to control my pension. I was paying a large % fee to an IFA who wasn’t doing a lot, so decided to go it alone as I work in financial services. The % fee has dropped considerably and controllin... Ver mais
A empresa respondeu
What can I say, my pot increased 69% since investing into Sharia with Penfold. They are so straightforward and it’s so easy to decide which is best for you.
A empresa respondeu
I started using Penfold as a sole trader as they were one of the few platforms that would allow me to pay in ad hoc and not a minimum per month. That saved me with rollercoaster income! My money has a... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fundo de pensões
- Instituição financeira
- Serviço de investimentos
- Serviço de pensões
- Fornecedor de planos de poupança reforma
Sobre Penfold
Escrito pela empresa
Feel good about your financial future - our pension is here to get you to your saving goals and stay with you for life.
Get your savings back on track, grow your wealth, and get to know the ins and outs of your pension. All with friendly and expert support while we keep your money safe and secure.
Join thousands of happy Penfold pension savers today.
Visit website
Informações de contacto
The Ministry, 79-81 Borough Rd, SE1 1DN, London, Reino Unido
- 020 8003 5908
- hello@getpenfold.com
- getpenfold.com
4,6
Excelente
2 mil opiniões
Respondeu a 86% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Penfold
Hi Sandy,
Thank you for taking the time and leaving us a review. We're so glad you enjoyed our service.
Best,
Penfold Team
Resposta da Penfold
Hi Mrs. Gail,
We appreciate you sharing this. Keeping things simple and easy to understand is really important to us.
Best,
Penfold
Fantastic app
Fantastic app. Clear and simple to use. My investments have only increased.
13 de fevereiro de 2026
Resposta da Penfold
Hi Charlotte,
Thanks so much for sharing this. It’s great to know the app feels simple to use and that you’re happy with how things are progressing.
Best,
Penfold Team
Professional app
Professional app. Easy to use and great information provided. Excellent performance to date.
14 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Debbie,
We appreciate you taking the time to leave this review. We’re delighted you’re enjoying the app and finding the information clear and useful.
Best,
Penfold Team
Resposta da Penfold
Hi Dhudam,
We're so grateful for your positive review. Thanks for choosing us!
Best,
Penfold
Very good customer service
Very good customer service, I received instant information on any update on pension.
30 de janeiro de 2026
Resposta da Penfold
Hi Morlai,
That’s lovely to hear. Thank you! We’re really pleased you felt well informed and supported throughout.
Best,
Penfold
Declaration of Compliance Assistance
I had some detailed questions in order to help me complete a Declaration of Compliance. The team were very responsive and able to answer all the questions I has quickly and efficiently.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Jenny,
Thank you for taking the time to share this. We’re really pleased that the team could provide the detail you needed to get everything completed confidently.
Best,
Penfold Team
Both Tashna and Katariina were super…
Both Tashna and Katariina were super helpful.
10 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Steve,
We really appreciate your feedback. Delighted to hear both Tashna and Katariina were able to assist. We’ll be sure to share your kind comments with them.
Best,
Penfold
Thank you for the quick information and…
Thank you for the quick information and service
11 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Olegas,
Thanks so much for sharing this. We’re pleased everything was handled promptly for you.
Best,
Penfold
Fantastic service
Ramz in the customer service team deserves so much praise! Helped me with all my questions and provided excellent service. I love using my app and seeing my pot grow. It’s easy to use, clear and convenient. Highly recommend!
9 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Laura,
We really appreciate your feedback. It’s fantastic to hear Ramz provided excellent service and that you’re finding the app clear, convenient, and easy to use. We’ll be sure to share your lovely comments with her.
Best,
Penfold Team
Very easy to contact and simEasy processple process…
Very easy to contact and simple process dealing with money. Highly recommended.
6 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Deborah,
Thank you for your review. Keeping communication easy and processes clear is important to us, so we’re glad that’s come through.
Best,
Penfold
Resposta da Penfold
Hi James,
Thanks for sharing this. It’s great to hear that getting started was easy, and we value your feedback as we continue to look at it as we evolve our service.
Best,
Penfold Team
Excellent customer service from Gertrud…
Excellent customer service from Gertrud dealing with a transfer. Penfold make it really easy to invest in a pension. Communication is first class, easy to use and understand App, and most importantly the returns are good.
4 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Duncan,
We really appreciate your feedback. Making pensions easy to understand and manage is exactly what we aim for, so it’s wonderful to hear that’s been your experience. We’ll be sure to pass your kind comments on to Gertrud.
Best,
Penfold Team
Sumeyye quick and efficiente
Sumeyye made everything easy, he was quick reacting and gave all the information we were needing across 3 or 4 emails
4 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi Jose,
We really appreciate your review! Keeping things clear and responding quickly is important to us, so it’s lovely to hear that Sümeyye could support you well. We’ll pass this on to her.
Best,
Penfold Team
Melanie was very helpful and also…
Melanie was very helpful and also gabrielle thanks
4 de fevereiro de 2026
Resposta da Penfold
Hi Amanda,
Thank you for your kind words! We’re really pleased to hear that you had a pleasant experience, and we’ll be sure to pass your thanks on to Melanie.
Best,
Penfold
Combining pensions: Very easy process to swap a small old…
Very easy process to swap a small old pension fund into my existing Penfold one. Now I can see everything under one roof!
4 de fevereiro de 2026
Resposta da Penfold
Hi Helly,
It’s lovely to hear that the process felt simple and that you can now see everything under one roof. Thanks for sharing your experience with us.
Best,
Penfold
Straight-forward and easy to use
Straight-forward set-up, clear advice and easy to use. I'd wholly recommend Penfold for anyone managing their own pension, including freelancers and small business owners.
3 de fevereiro de 2026
Opinião espontânea
Resposta da Penfold
Hi there,
Thanks so much for this! We’re glad Penfold’s worked well for you and really appreciate the recommendation.
Best,
Penfold Team
The best part of Penfold is the app
The best part of Penfold is the app. It's incredibly intuitive - all the key information is there and it makes it easier to track your pot.
3 de fevereiro de 2026
Resposta da Penfold
Hi there,
It is great to hear this! Making the app intuitive and useful day-to-day is exactly what we aim for, so we’re really pleased it’s working well for you.
Best,
Penfold Team
Resposta da Penfold
Hi Mr. Walker,
We’re really glad to hear that. Making it easy to talk things through is important to us. Thanks for letting us know.
Best,
Penfold
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.