Polar Star Opiniões 

127
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Commande reçue rapidement et suivi client de qualité. Les articles sont beaux avec un bon rapport qualité/prix. Nous attendons maintenant de voir comment sera perçue la collection par nos clients dan... Ver mais

Classificada 3 em 5 estrelas

My order (# PS8338) has got lost for more than 15 days (as evidenced by the tracking system where the last update dates back 19 December). The only way to contact the shop is via email. I have alrea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The brand has been very successful in our store; there's no Christmas without Polar Star socks. Our customers love the material, comfort, and design. Definitely a brand to keep :-)

A empresa respondeu

Classificada 5 em 5 estrelas

Polar Star founder Nicholas Queueche reached out in October with his brand of fantastic socks. Excellent communication, clear website with the speedy delivery made everything so easy. Polar Star for... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Polar Star is a brand for mountain lovers. We make socks to live your winter with great class. We produce responsibly in Europe with natural cotton


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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4,5

Todas as opiniões

(127)

35 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Colorful groundings

Your socks are the only ones I wear, being like art on my feet, comfortable, and I prefer cotton over wool. Because last material does cause animal suffering

6 de fevereiro de 2026
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

Thanks so much, we’re delighted by your kind words!

It’s wonderful to know our socks bring you such joy and comfort with their cotton design.

We’re a small team that truly values fans like you!

Sylvie - Polar Star - Customer Care

Classificada 5 em 5 estrelas

Fantastic socks

Polar Star socks are incredibly comfortable. They are soft, warm, not too thick though. And still my feet don´t sweat in them!

31 de janeiro de 2026
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

We're delighted you appreciate the comfort, softness, and warmth of our Polar Star sock.

That's exactly what we're aiming for!

Sylvie - Polar Star - Customer Care

Classificada 4 em 5 estrelas

Die Socken fühlen sich toll an

Die Socken fühlen sich toll an, tragen sich sehr angenehm und habe schöne Muster und Designs. Die Größe 41-46 passt allerdings vor allem nach der Wäsche bis maximal Größe 44. Sind als variable Socken etwas zu klein.

31 de janeiro de 2026
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

Vielen Dank für Ihren ehrlichen Eindruck, das hilft uns wirklich weiter und wir nehmen Ihre Rückmeldung sehr ernst!

Wir freuen uns riesig, dass der Komfort und die Muster der Socken Ihnen so gut gefallen.

Sylvie - Polar Star - Customer Care

Classificada 5 em 5 estrelas

Vente correcte mais nous choisirons les…

Vente correcte mais nous choisirons les modèles

1 de dezembro de 2025
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

Merci pour votre avis, on apprécie sincèrement.

On tient compte de votre remarque pour les modèles à choisir la prochaine fois, on va faire mieux.

Sylvie - Polar Star - Customer Care

Classificada 4 em 5 estrelas

Les chaussettes sont vraiment…

Les chaussettes sont vraiment chouettes, 5 étoiles. Seule la livraison a été compliquée…

1 de dezembro de 2025
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

Merci beaucoup pour les compliments sur nos chaussettes, ça nous touche vraiment 😊

Désolée pour le soucis de livraison, on va vérifier ça pour améliorer les choses.

Sylvie - Polar Star - Customer Care

Classificada 3 em 5 estrelas

Likely lack some key support functions...

My order (# PS8338) has got lost for more than 15 days (as evidenced by the tracking system where the last update dates back 19 December). The only way to contact the shop is via email. I have already sent two emails, without any response. There is no link on the website where we can declare an issue and/or ask for repayment. And the company does not respond to emails.

UPDATE 30/01/2026: after 4 emails sent to the company's management (there is no customer service!), I finally got repaid. Let's assume it is a young company without all key support functions in place yet..

19 de dezembro de 2025
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

I'm truly sorry for the hassle with your order. I know how frustrating that must've been, and it never should've happened.

I'm now handling customer care and will work hard to make sure this kind of issue doesn't happen again.

Thanks for sticking with us despite it all.

Sylvie - Polar Star - Customer Care

Classificada 1 em 5 estrelas

spam respam et rerespam.

24 de novembro de 2025
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

I’m really sorry if you’ve had a bad experience, that’s definitely not what we want.

Since I don’t have enough information here to check what happened, could you please send me an email at hello@getpolarstar.com?
I’ll do my best to understand the situation and find a solution if something went wrong.

Sylvie - Polar Star - Customer Care

Classificada 5 em 5 estrelas

Ik schrijf zelden een recensie

Ik schrijf zelden een recensie, maar deze zijn het waard. Gewoon een geweldig product: zacht, sterk, stijlvol en absoluut de prijs waard.

12 de fevereiro de 2025
Opinião espontânea
logótipo da Polar Star

Resposta da Polar Star

Wat lief dat je de tijd neemt om een recensie te schrijven.

Duizendmaal dank voor je complimenten, we gaan zo door 😊

Sylvie - Polar Star - Customer Care

Classificada 1 em 5 estrelas

Persone ne répond

I ordered 3 pair of socks before xmas. It was supposed to arrive in 2-4 days but it took more than a week. By the time the socks were here, one pair was missing. I was trying to contact the enterprise since then but no one is answering.

26 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Je recommande

Voilà 1 an que j’ai acheté mes chaussettes et elles sont toujours impeccables. Elles tiennent chaud et j’adore leurs motifs.

24 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Auch für Wiederverkäufer unzumutbar ... / Unacceptable for resellers too...

Bin Händler und wurde von Polar Star Socks angeschrieben.
Hätte sofort eine größere Menge bestellt, aber leider nur Ausreden.
Ich darf vom Konzern aus (75000 Mitarbeiter, weltweit als seriös bekannt) nur auf Rechnung bestellen und erst bezahlen, wenn die Ware eingetroffen ist. Darauf wollte man nicht eingehen. Außerdem sollte ich quer durch das Sortiment bestellen, ich wollte aber nur ein bestimmtes Modell, da dies zu uns am besten passt. Ich hätte sofort 250 Paar bestellt, was die Firma leider überforderte. Laut Karte haben die in ganz Österreich keinen einzigen Händler, aber behaupten im email, dass sie Dutzende hier haben.
Will jemand wirklich Geschäfte machen, der das eventuelle Potential nicht sieht, wenn er bei einem 75000-Mitarbeiter-Konzern einen Fuß in der Türe hat?
WIR brauchen IHN nicht, umgekehrt ... ?
Ganz kleine Produzenten sind meist sehr flexibel, weil es eben Geschäftsleute sind und nicht so ein Wasauchimmer-Betrieb.
Den Rezensionen nach kann ich eh froh sein, keine Produkte von Polar Star zu haben.
Schöne Grüße

Unacceptable for resellers too...
I am a retailer and was contacted by Polar Star Socks.
I would have ordered a larger quantity straight away, but unfortunately I only got excuses.
The company (75,000 employees, known worldwide as reputable) only allows me to order on account and only pay when the goods have arrived. They didn't want to agree to that. I was also supposed to order from the entire range, but I only wanted a specific model because that was the best fit for us. I would have ordered 250 pairs straight away, which unfortunately was too much for the company. According to the map, they don't have a single retailer in the whole of Austria, but they claim in the email that they have dozens here.
Does anyone really want to do business if they don't see the potential of having a foot in the door of a company with 75,000 employees?
WE don't need HIM, the other way around...?
Very small producers are usually very flexible because they are business people and not some whatever company.
According to the reviews, I'm glad I don't have any Polar Star products anyway.
Best regards

23 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The socks are absolutely gorgeous

The socks are absolutely gorgeous, simply stunning design and an extraordinary craftsmanship. I can only recommend from the bottom of my heart. Great contact, perfect of shipment, nothing to be desired

24 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Très belle qualité de chaussettes

Très belle qualité de chaussettes , chaudes douces , de vrais doudous cocooning pour nos pieds en hiver, jolies couleurs très sympa, travail très soigné sur ces produits artisanaux comme on en trouve que très rarement……je recommande sans hésiter 💐😃

22 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Belle découverte

Belle découverte. 6 paires achetées et pour certaines offertes en cadeau qui ont beaucoup été appréciées. Confort et qualite au rendez vous. Et en plus elles tiennent chaud : un must !

22 de novembro de 2023
Opinião espontânea

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