Very stressful but finally got parcel, must ad as a company you need to, - have someone answering phones - find a way on your website to say when out of stock instead of taking money and making pe... Ver mais
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Leia as opiniões dos outros
Avoid – months of problems and still no refund I’ve moved to another provider and will never use Weightless again. Based on my experience, I cannot recommend them. This has been dragging... Ver mais
I didn't know of this company and was directed to them for my weight loss medication. Not only did they have stock (many other places now have backlogs) but after a quick questionnaire, a few safety c... Ver mais
I have been with weightless pharmacy now for around 4 months, they have been the best pharmacy I have used in the 15 months I’ve been on a weightloss journey. The delivery time is unmatched, the c... Ver mais
Informações sobre a empresa
Escrito pela empresa
Weightless is a leading UK-based wellness and weight loss clinic committed to making the world a lighter, healthier place. Our holistic, doctor-led approach goes beyond medication, combining personalised meal plans from our nutritionist doctor with bespoke exercise programmes designed by a fitness professional to support you at every stage of your journey.
Informações de contacto
London, Reino Unido
- 0208 050 1875
- team@getweightless.co.uk
- getweightless.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 15% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don't hesitate to use them brilliant company
I would like to recomend this company I can't recomend them enough especially Noor who delt with me via phone call and emails talking me through every step of the form as I was going on holiday she is an absolute credit to this company I will be continuing my journey with weightless fabulous company especially Noor Thank you Noor 😊
Extremely Helpful and Patient
I have found this company, especially James to be great, he has responded thoroughly to my emails and ensured my orders go through quickly. I recommend this company 100%.
Noor Waseem at weightless was so…
Noor Waseem at weightless was so helpful and patient with me when I had a query about my meds. I was even phoning 2 minutes before closing and she was still really helpful. Amazing service.
Noor Waseem was absolutely brilliant!!
Noor Waseem was absolutely brilliant. had a fantastic experience thanks to Noor Waseem’s excellent customer service. She was efficient, proactive, and genuinely happy to help at every step of the process. Her positive attitude and quick responses made everything smooth and stress-free. Because of her professionalism and support, I feel completely confident in continuing to use the services provided by Weightless. Highly recommended!
Noor Wasseem was very kind and helpful
Noor Wasseem was very kind and helpful. Will definitely be getting my prescriptions from Weightless long term!
My weightless journey amazing!
I have had an amazing experience with weightless, they care and check in to see how your getting on. If you have any questions or issues they will reach out and put and put it right. I wish I found them sooner.
You will not be disappointed.
Thank you to the weightless team!!
From first contact to receiving my order
From first contact to receiving my order the process has been very smooth ,lots of contact answering my questions to fast delivery.Really appreciate your support and patience.I will definitely be ordering from you again
Responsive
Responsive, helpful, friendly, non judgemental also, and has resolved issues out of working hours as well
Excellent service good communication…
Excellent service good communication and got my order approved and delivered all within 2 days in total. I was abit nervous based on some of the reviews but I can’t praise this company highly enough.
First time ordering from Weightless
First time ordering from Weightless. And I can say it was an easy and fast process ordered and received within 3 days. Came excellently packaged with all that was needed. Will definitely use again
Honestly the best company I’ve ever…
Honestly the best company I’ve ever ordered from, everything was very smooth and simple.
They answered all my questions and enquiries.
The packaging was out of this world so amazing and effort was put into my packaging.
Great service, great experience
I didn't know of this company and was directed to them for my weight loss medication. Not only did they have stock (many other places now have backlogs) but after a quick questionnaire, a few safety checks, we were good to go. I ordered on Sunday evening, was sent a checklist to fulfil on Monday morning and my delivery came Tuesday morning at 8am - you don't get better service than that!
Fantastic service
Great service. Extremely prompt reply to questions. And affordable
Badly packaged.
When I placed my first order and submitted my photo and documents, I didn't hear anything for quite a while. I then received a phone call from a lovely lady who informed me that they had received hundreds of orders and were trying to catch up with the backlog. I also received an email stating that I would receive a free gift with my first delivery as well as £20 off my next two orders. When I received the order, it was wrapped in half a wool sheet, with a nearly defrosted icepack, strapped with brown tape and thrown in a too big box - definitely not the packaging I was expecting. There also wasn't a gift included. Upon ordering my second pen, I didn't get the £20 off my order, but it did arrive the next day - once again in substandard packaging. I will still order and I'm hoping that the packaging issue will soon be resolved and I will receive the credit I was promised.

Resposta da Weightless
Although on my first order there was a…
Although on my first order there was a delay but I had an email to reassure me and as soon as it was cleared I had my delivery within 24 hours so to be fair I was really happy with the service and communication was great . My second was about 4 days and third deliveries were superb within 48 hours no complaints or problems so very happy
Ive been taking mounjaro now for…
Ive been taking mounjaro now for 8months and im finding it an absolute game changer,as the weight is dropping off me 👌
Ive found great support and customer service and great prices 👍
Excellent service
Excellent service, helpful, efficient and promptly delivered thank you weightless
Great experience.
My experience was great because the communication between us was smooth. I placed an order on Monday and I received my order on Wednesday. I went with Weightless because the price was reasonable. I will recommend it. I will only suggest that they use two ice pack bags.
Fantastic
Fantastic to deal with - I have nothing but praise for James and his company and will continue to use them. Great pricing & great service who put the customer first.
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