GiftBox Opiniões 3427

TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The staff member was extremely helpful getting me the best deal. I didn't like the fact that online prices are different to in-store prices. That makes me think twice about buying from this company... Ver mais

Classificada 5 em 5 estrelas

Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small... Ver mais

Classificada 5 em 5 estrelas

Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order. for context my order was a same day delivery but none of the products were in WA... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de departamentos
  2. Loja de velas
  3. Loja de jogos
  4. Loja de lembranças
  5. Loja de cristais
  6. Loja de variedades

Escrito pela empresa

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Informações de contacto


4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 94% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good customer service

The staff member was extremely helpful getting me the best deal.

I didn't like the fact that online prices are different to in-store prices. That makes me think twice about buying from this company when I could just go elsewhere and look at products in-store.

18 de abril de 2026
Classificada 1 em 5 estrelas

No communication at all

I don't like the fact I was never emailed a receipt for my purchase and still have not received a confirmation email even tho the money has been withdrawn.. any information would be better than nothing at all

18 de abril de 2026
Classificada 3 em 5 estrelas

I cant really rate higher

I cant really rate higher because my order hase not been shipped yet. I don’t understand why it takes so long for an item that it was in stock when i purchased it.

17 de abril de 2026
logótipo da GiftBox

Resposta da GiftBox

Hi Ajdina, thank you for taking the time to share your feedback. I can see you made your order 10pm Thursday the 16th and this was shipped Friday the 17th. The tracking also shows as delivered today 20th of April. We apologise in the delay as Australia Post do not operate on weekends.

Classificada 1 em 5 estrelas

The Globe Saga

While the staff where very helpful, never received my order and ended up getting a refund after 2 attempts of ordering a light up mirror, I was originally send a globe, so my "mirror" was then sent via express post, I opened it, and to my suprise, another globe! I was starting to wonder if it was a build your own and i was being sent peices at a time! However I couldn't risk trying again as this was for my daughters 10th birthday in less then a weeks time now.
Like I said, staff via email and phone where very helpful and professional, however I now wont ever be ordering from giftbox online again.

16 de abril de 2026
Classificada 5 em 5 estrelas

Amazing customer service!!!

I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small issue that was rectify with Giftbox quickly.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

It was very quick and convenient

It was very quick and convenient. The lady was very helpful as we have 2 stores in the same complex I wasn't sure what store it was.
Very quick and easy pick up. Checking I'd and email to confirm.

16 de abril de 2026
Classificada 5 em 5 estrelas

👌love this shop

Amazing online shopping

15 de abril de 2026
logótipo da GiftBox

Resposta da GiftBox

Hi Rayls, thank you so much for taking the time leave us a five-star review! We’re really glad you had an amazing experience on our Giftbox website :)

Classificada 5 em 5 estrelas

I received my parcel very quickly and…

I received my parcel very quickly and am happy with what I bought

30 de março de 2026
logótipo da GiftBox

Resposta da GiftBox

Hi Simon, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast and you are happy with your lava lamp :)

Classificada 5 em 5 estrelas

Great service

Great service, easy done!!!!

19 de outubro de 2025
logótipo da GiftBox

Resposta da GiftBox

Hi Terry, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!

Classificada 5 em 5 estrelas

although my package was missing content…

although my package was missing content when i spopke to customer service and provided evidence of the missing item an tampered package . it was quick and easy to rectify the problem and a new item came just days later

14 de abril de 2026
logótipo da GiftBox

Resposta da GiftBox

Hi Jessica, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your package arrived missing content and signs of tampering. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)

Classificada 5 em 5 estrelas

Love it

Love it, even got a free cup.

14 de abril de 2026
logótipo da GiftBox

Resposta da GiftBox

Hi Lavinia, thank you for taking the time to leave a five-star review! We’re glad to hear you love our slushie machine and the free cup, thank you for shopping with Giftbox :)

Classificada 5 em 5 estrelas

Speedy delivery, awesome product

Speedy delivery, great product and fantastic packaging.

13 de abril de 2026
logótipo da GiftBox

Resposta da GiftBox

Hi Sally, thank you for taking the time to leave a wonderful five-star review! We’re thrilled to hear you love our Giftbox lava lamp and that your order arrived quickly :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais