The website is easy to navigate and it is nice and simple to make the purchase. My free delivery was quick and well advised, even though I didnt receive everything in my cart due to no stick my experi... Ver mais
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Leia as opiniões dos outros
Honestly the best service I've received. After a minor hiccup with my order, Kirra from operations went above and beyond to make sure a special boy received his birthday gifts on time. She truly is a... Ver mais
A empresa respondeu
Bought two PS5 controllers, one was new and one was a demo, obviously did not intend to buy a used controller. Sent an email to sorry, they acknowledged they issue, within minutes I was refunded.... Ver mais
A empresa respondeu
Giftbox Karratha - the young man there was not only helpful, but he was on his own and managed to look after everyone as quickly as possible. He answered questions and looked for the correct product w... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de departamentos
- também em
- Loja de cristais
- Loja de jogos
- Loja de lembranças
- Loja de variedades
- Loja de velas
Escrito pela empresa
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Informações de contacto
270 The Parade, 5068, Kensington SA, Austrália
- 1300 916 750
- hello@giftbox.com.au
- giftbox.com.au
4,6
Excelente
4 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 96% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Friendly, great customer service. Would purchase from there a good
28 de outubro de 2026
it's easy to use and purchases come in…
its easy to used and purchases come in days.
12 de outubro de 2026
Giftbox Karratha
Giftbox Karratha - the young man there was not only helpful, but he was on his own and managed to look after everyone as quickly as possible. He answered questions and looked for the correct product without getting flustered. Definitely worth a visit!
28 de outubro de 2026
Resposta da GiftBox
Hi Alvina, thank you for taking the time to leave us a lovely five-star review! We're thrilled to hear our team member at our Giftbox Karratha provided such fantastic service. We'll be sure to pass on your kind words. We really appreciate your recommendation :)
Resposta da GiftBox
Hi Cathy, thank you for taking the time to leave us a four-star review! We're glad you're happy with your Giftbox purchases and prices.
Seamless shopping experience
Seamless shopping experience. Fast to door delivery. great pricing and freight.
12 de outubro de 2026
Resposta da GiftBox
Hi Kathryn, thank you for taking the time to leave us a five-star review! We're delighted you enjoyed the easy shopping experience, fast delivery and great prices. Thank you for shopping with Giftbox :)
I was very impressed with how quick i…
I was very impressed with how quick i had my beautiful Marilyn Monroe throw , ordered Monday night delivered Thursday afternoon !
Great product fleecy lined and will be great for the winter watching tv !
28 de outubro de 2026
Resposta da GiftBox
Hi Mona, thank you for taking the time to leave us a five-star review! We're so glad your throw arrived so quickly and that you love it, thanks for shopping with Giftbox!
Easy ordering process and fast delivery
12 de outubro de 2026
Resposta da GiftBox
Hi Sandra, thank you for taking the time to leave us a five-star review! We're glad you found ordering on our Giftbox website easy and enjoyed our fast delivery
Bought two PS5 controllers
Bought two PS5 controllers, one was new and one was a demo, obviously did not intend to buy a used controller.
Sent an email to sorry, they acknowledged they issue, within minutes I was refunded.
Got quick delivery, great customer service and a spare controller - it all worked out
12 de outubro de 2026
Resposta da GiftBox
Hi Kenny, thank you for taking the time to leave us a five-star review! Thanks so much for your understanding and for sharing your experience! We're glad our Giftbox team could resolve the issue quickly and that you were happy with the outcome. We really appreciate your kind words about our delivery and customer service :)
Great gift ideas
Great gift ideas. Quick delivery process. Thoroughly recommend
28 de outubro de 2026
Resposta da GiftBox
Hi Terry, thank you for taking the time to leave Giftbox a five-star review and your lovely words! We're glad you found some great gift ideas and enjoyed our quick delivery.
Super fast and efficient service
Super fast and efficient service! Product as described
12 de outubro de 2026
Resposta da GiftBox
Hi Susan, thank you for taking the time to leave Giftbox a five-star review! We're delighted you were happy with our speedy service and your products.
customer support was amazing
customer support was amazing, and resolving my issue from the first email I sent. appreciated.
12 de outubro de 2026
Resposta da GiftBox
Hi Israa, thank you for taking the time to leave Giftbox a five-star review! We're so glad our team could resolve your issue quickly and make the process easy for you. We really appreciate your kind words :)
Very helpful and replacing my package…
Very helpful and replacing my package service was amazing and very fast
12 de outubro de 2026
Resposta da GiftBox
Hi Joy, thank you for taking the time to leave Giftbox a five-star review, we're glad we could help and get your replacement sorted quickly.
Honestly the best service I've…
Honestly the best service I've received. After a minor hiccup with my order, Kirra from operations went above and beyond to make sure a special boy received his birthday gifts on time. She truly is a gem and she is a great example of what customer service should be everywhere.
29 de outubro de 2026
Opinião espontânea
Resposta da GiftBox
Hi Shaz, thank you for taking the time to leave Giftbox a five-star review, We're thrilled Kirra was able to turn things around and ensure those birthday gifts arrived in time. We'll be sure to pass your lovely words on to her!
Great fast service will definately use…
Great fast service will definately use them again
26 de outubro de 2026
Resposta da GiftBox
Hi Lesley, thank you for taking the time to leave us a five-star review, we're glad you enjoyed Giftbox fast service and look forward to welcoming you back again soon!
Smokemart and giftbox willows
Always happy when I go to the willows giftbox store for my shopping I have purchased plenty of things from lights, coolers to even vaccuums will continue to come back and see the lovely team at this store
29 de outubro de 2026
Opinião espontânea
Resposta da GiftBox
Hi Marilyn, thank you for taking the time to leave us a five-star review! We're thrilled to hear you always enjoy visiting our Willows Giftbox store and appreciate our lovely team.
I bought a neptune tower at Smokemart…
I bought a neptune tower at Smokemart Willows the staff were very friendly and knowlegable.. and the tower is excellent.
28 de outubro de 2026
Opinião espontânea
Resposta da GiftBox
Hi Sherialee, thank you for taking the time to leave us a five-star review! We're delighted to hear you had such a positive experience with our Giftbox team and are loving your new speaker.
Easy to use website and clear product…
Easy to use website and clear product descriptions made it easy to choose a gift for our upcoming Mexican themed Christmas Party.
27 de outubro de 2026
Resposta da GiftBox
Hi Jodi, thank you for taking the time to leave us a five-star review! We're glad you found our Giftbox website easy to navigate and our product descriptions helpful. We hope you have a fantastic Mexican-themed Christmas party!
Super prompt
Gift Box were super prompt to process my order and shipped it literally the same day I processed the order. I received it the next day. Would definitely order again from here.
27 de outubro de 2026
Resposta da GiftBox
Hi Candice, thank you for taking the time to leave us a five-star review, we're thrilled your Giftbox order arrived so quickly and that you had such a positive experience with us :)
I visited my local smoke mart store in…
I visited my local smoke mart store in Pinjarra the girl was very informative about the product I was looking at.I wanted to think about it so I left and went home.I decided to go on line and purchase it. Process was so easy and within the hour it was delivered to my door, he actually carried it inside to my kitchen. I'm so impressed thankyou.
26 de outubro de 2026
Resposta da GiftBox
Hi Denise, thank you for taking the time to leave us a five-star review about your experience! We're thrilled to hear you received such helpful service in-store and that your online ordering and delivery experience was just as positive. It's great to hear your Giftbox order arrived so quickly and we'll be sure to pass on your lovely feedback to the team.
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