Giftbox Boutique Opiniões 

Resposta da Giftbox Boutique

16/07/2026

Hi there.

Thank you for your feedback.

We're sorry to hear the early delivery spoiled the surprise.

While we do allow customers to select a preferred delivery date, we're unable to guarantee a specific delivery day. We dispatch orders within the recommended timeframe for the destination to give parcels the best chance of arriving by the preferred date, while also allowing for any unexpected courier delays.

We understand this wasn't the outcome you were hoping for and appreciate you taking the time to share your experience.

Kind regards,
Amy

Resposta da Giftbox Boutique

16/07/2026

Hi There,

Thank you for your lovely review. We’re delighted to hear that you found our ordering process easy and convenient.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

Resposta da Giftbox Boutique

16/07/2026

Hi There,

Thank you for your lovely review. We’re so pleased to hear you had a great experience with us.
We also appreciate your feedback about having more options to choose from. We're always looking to expand our range, and suggestions like yours help us continue to improve.
We look forward to helping you again in the future.

Warm regards,
Hine

Resposta da Giftbox Boutique

16/07/2026

Hi There,

Thank you for your lovely review. We’re delighted to hear that the recipient was absolutely delighted with their gift.
It’s wonderful to know we could help make their day extra special.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

Resposta da Giftbox Boutique

16/07/2026

Hi There,

Thank you for your wonderful review. We’re delighted to hear that you were impressed with our service and enjoyed the wide variety of gift boxes we have available.
We also really appreciate your suggestion about adding more toddler-friendly gift boxes. We’re always looking at ways to expand our range, and ideas like yours are incredibly valuable as we continue to grow and improve our collection.
Thank you for taking the time to share your review. We look forward to helping you with many more special gifting occasions in the future.

Warm regards,
Hine

Resposta da Giftbox Boutique

15/07/2026

Hi there,

Thank you for your review and feedback, we appreciate it. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

15/07/2026

Hi there,

Thank you for your lovely review and feedback.

It means a lot to know we're your go to for sending gifts to your family here in New Zealand. :)

We appreciate your continued support!

Kind regards,
Amy

Resposta da Giftbox Boutique

15/07/2026

Hi there,

Thank you for your positive review.

We're glad to hear you found our gift boxes reasonably priced and that the ordering process and delivery were smooth from start to finish. :)

Thank you for choosing us!

Kind regards,
Amy

Resposta da Giftbox Boutique

15/07/2026

Hi there,

Thank you for your positive feedback and review, we greatly appreciate it. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

16/07/2026

Hi there,

Thank you for your positive review.

We're glad to hear you loved the quality of our products and the range of pre-designed gift boxes and build your own. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

16/07/2026

Hi There,

Thank you so much for your wonderful review. We’re honored to be your new favorite gift box company!
It’s fantastic to hear that you found our website easy to use and appreciated our email to ensure your additional items met your gluten-free requirements. We’re also delighted that the quick delivery, generous selection of quality products, and overall experience made your gift so special.
We truly appreciate you taking the time to share your review and look forward to helping you create many more thoughtful gifting moments in the future.

Warm regards,
Hine

Resposta da Giftbox Boutique

15/07/2026

Hi there,

Thank you for your positive review and feedback, we appreciate it. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

16/07/2026

Hi There,

Thank you for your lovely review. We’re delighted to hear that our gift boxes are always a great gift to give and that the recipients are always happy to receive them.
We truly appreciate you taking the time to share your review and look forward to helping you with many more special gifting occasions.

Warm regards,
Hine

Resposta da Giftbox Boutique

14/07/2026

Hi there,

Thank you for your positive review and feedback, we appreciate it. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

14/07/2026

Hi there,

Thank you for your lovely review and feedback.

We're glad to hear you enjoyed our wide selection of gift boxes, found the ordering process easy and appreciated the tracking updates along the way. It means a lot to know you were happy with the variety we offer and your overall experience. :)

Thanks again for choosing us.

Kind regards,
Amy

Resposta da Giftbox Boutique

14/07/2026

Hi there,

Thank you for your positive review and feedback.

We're glad to hear your recipient enjoyed their gift box. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

13/07/2026

Hi there,

Thank you for your feedback. We're so pleased to hear that your gift box arrived beautifully presented and that everything inside was packed well.

We're very sorry for the delay in delivery and completely understand how frustrating that would have been. Unfortunately, the disruption wasn't specific to the courier company itself but affected all parcels travelling through the inter-island road freight network. During this period, we were advised that major flooding across the South Island, along with ferry delays and cancellations, caused significant linehaul disruptions. As a result, standard road freight experienced delays while the network worked through the backlog.

While we understand the suggestion to use a different courier, changing providers wouldn't have avoided these delays, as all courier companies relying on the same ferry network were impacted. We do offer an Express delivery option, which travels by air where possible and was not affected by the ferry cancellations.

We truly appreciate your patience during what was an exceptional situation, and we're glad your gift box arrived safely in the end. Thank you again for taking the time to share your experience.

Kind regards,
Amy

Resposta da Giftbox Boutique

14/07/2026

Hi there,

Thank you for taking the time to send through your positive review and feedback.

We're pleased to hear your gift box was delivered on time and glad we could assist with customizing this one as required. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

14/07/2026

Hi there,

Thank you for your positive review and feedback, we appreciate it. :)

Kind regards,
Amy

Resposta da Giftbox Boutique

14/07/2026

Hi there,

Thank you for taking the time to send through your positive review and feedback.

We're glad to hear the gift box was the perfect surprise for the newlyweds and appreciate you choosing us for this special occasion. We're pleased to hear you also loved the presentation :)

Kind regards,
Amy