Costa Coffee Opiniões 

286
•
TrustScore: 2 em 5

2,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Today I visited the Costa coffee Clacton shopping village and what a state it was. Slow staff at the counter very dirty tables both inside and outside the toilets were filthy and disgusting. Behind th... Ver mais

Classificada 1 em 5 estrelas

I bought a pot of watermelon in Costa at St Thomas's Hospital. I opened it on the way home but the melon was so hard that I couldn't bite into it. I contacted Customer Services to request a refund but... Ver mais

Classificada 1 em 5 estrelas

We went to Costa Coffee Fakenham, majority of the cakes was 50% off so they wouldn’t be very fresh. Found a table to sit down the table had dirty cups on it and food and drink spilt everywhere. I had... Ver mais

Classificada 4 em 5 estrelas

I regularly call off here for my weekly/fortnightly Costa treat. The staff are always pleasant and polite and make great drinks. There is only one issue and that is that the air-conditioning isn't a... Ver mais

Informações sobre a empresa


Informações de contacto

2,1

Mau

TrustScore: 2 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,1

Todas as opiniões

(286)

72 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Loud lad slobbed over the counter…

Loud lad slobbed over the counter playing on his phone with random bursts of singing, young girl with clothes that have never seen an iron! One other customer in, dirty tables, food bits on the window ledge, dirty pots on the table. Pay peanuts you get monkeys with no incentive to work! Management need to learn their job and how to man manage, they need to improve on all counts.

20 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I visit Glasgow many more Costa

I visit Glasgow many more Costa
Today in clydebank...
Well done abbie your a star

She remember my usual coffee amazing in huge que such lovely kind girl

I hope ABBIE recognised as valued clever staff

Rewards with huge pay rise promotion too

Excellent abbie

20 de maio de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Ordered an Americano with milk last…

Ordered an Americano with milk last night. No milk when got to my table as l was waiting a while for a warm sandwich, went back to add milk as it was left on side and the male member of staff was rather rude to me in front of other customers. Prior to that, he moved my tray and spilt the americano all over saucer. What a shame as the lady who served me was really nice and friendly.

19 de maio de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Waste of a free drink

Just had the new "Caramel whipped iced latte" what a waste! Glad I used a free drink because I would have been really miffed paying £4.50 for that! The whip tasted of nothing, there was some caramel sauce in the bottom then the whip for stuck on the ice. Needless to say I won't be buying again.

18 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I highly do not recommend this Coffee

I highly do not recommend this Coffee. Every single year I claim my free birthday treat in Costa Coffees but today when I went to claim it, I scanned the barcode on my app, the girl at the till said me to scan it again but once it has been scanned, the barcode dissapaers. They are really do not know the system, they do not know how to treat people, because of their lack of knowledge my free birthday treat vanished.

11 de maio de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

The coffee is quite average and…

The coffee is quite average and definitely not the best one. It applies to few of their other products including hot chocolate. However, the ambiance and the location is perfect featuring an indoor and outdoor seating area. I wouldn’t recommend that you go there if you’re in a mood to get a caffeine kick and a great coffee experience but it’s nevertheless a good place to have a nice chat with friends and enjoy the cozy ambiance.

28 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Costa at St Tydfils Shopping Centre…

Costa at St Tydfils Shopping Centre MerthyrTydfil

The premises are filthy. The outside of the shop is covered in some sort of sewage and has been for months.

The inside toilets are constantly out of order and always out of toilet roll.

The premises has had extra tables added which now makes it look more framed and uncomfortable.

To be honest, there is nothing relaxing or appealing about the cafe any more.

I've pit a photo of the outside on trip advisor. Take a look how filthy it looks

13 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

An horrible west gate costa experince

I visited west gate costa on 22nd march 2024 , Ive been an regular customer for 6 years and Ive never had any issues using the store before. I brought an drink before using the bathroom.I have an hidden disability and went to the bathroom because It were urgent , I got into an problem and I had to sort it out. I didnt want anyone to have to clean up my mess. I were 5 minuets then I started getting harrassed then that made me more stressed which resulted in more medical issues. I got were threatend by around 5 men , threatening to kick the door in and shouting stuff like I bet shes on her phone and I bet shes dead in there from being on her phone too long despite me keep shouting I have an medical issue , it takes me longer than most. And they also kept shouting that I were beyond the joke , that I have no respect and that I act like I own the bathroom. And started swearing at me through the door. Then they complained that much to the staff , the staff came and I had to open the door whilst the bathroom were in an state and I were in an state. They kept threatening to open the door whilst I had my underwear down. I told them my underwear were down and I told them I were trying to clean up. And threatened to call the police. The staff were an young man who appared to be in hus 20s , he were an new member of staff and the other were an woman who were an lot older , light coloured hair and plus sized. , I just need more time because of my disability. I kept constantly trying to explain this but nobody listened When I had came out crying everyone stared at me and wouldnt stop and nobody appolgised for how They treated me.

22 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Costa Maltings retail park Newark

Costa Maltings retail park Newark
Similar experience as Gainsborough
Ordered medium decaf Americana which should be 3 shots from 2 pods but initially given 2 shots from 1 pod
Trading standards should be involved here because it’s not regulated and they are ripping people off and giving an inferior product

24 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great barista, Zoe

Costa Coffee, St James’s Retail Park. Norton. Chesterfield
The barista Zoe was such a friendly lady, she made our latte’s perfectly. She was so sweet and friendly.
We had two large latte’s, a gluten free brownie and a millionaire shortcake. It came to £11.25. I thought the price was very reasonable.

22 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Ordering coffee form just eat

Woke up this morning and fancied a coffee so I got ordered a Costa coffee from just eat via just eat I waited for the time for delivery and then it was delayed so I waited half an hour then it was delayed another half an hour in total I waited 1hour40 minutes for 2 coffees and a coca Cala bloody disgusting service

12 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

2 x flat white £8.80 M25 clackett lane…

2 x flat white £8.80 M25 clackett lane bargain ? No extra shots or anything but really needed it as was pretty awful milky slop, hardly any coffee flavour at all.

Really no excuse just another greedy corporate offering rubbish service for escalating priced goods.

2 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If stupid was a business, it would be called Costa Coffe

They make concentrated coffe and then dilute it in water in front of you.
Imagine the level of stupidity if they don't know how to make a simple thing like coffee.
And it tastes much worse then a 3 in 1 Jacobs pouch.
How can imbeciles thrive in this business it beyond me. Could be that the customers are moronic ?

28 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Coconut milk a new thing

Oldham Council - close this goddam Odeon Coffee!

I have met with another example of stupidity, when more than two people were trying to order coffee and selecting an alternative milk
option. Firstly, it was something funny for customer service repeating the word coconut, like it was some kind of slur. Still no one understood why a lady was smiling ironically, apparently a coconut
means something different than food for her, particularly at the moment when she was very busy talking with her colleague if coconut milk is a thing, or people don't speak English in this country.

Piece of advice, close shops, if you think you will feel better working in the United States and be called racist every single time, when you hiss on someone who does not look or speak like you.

I am not surprised why the Oldham Council is closing shops in this 🕳️ of the town. No one wants to work and when they have to, hissing under the nose is the best they can do.

29 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I was visiting Didcot Orchard Centre…

I was visiting Didcot Orchard Centre Branch for the 1st time. I was very impressed.
The Staff were brilliant and seemed to enjoy their work. The Barrister Guy was very particular about making coffee, and keeping every where clean and tidy, including the tables.

23 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I visited the Costa Coffee location at…

I visited the Costa Coffee location at Cambridge services on Sunday evening with three colleagues.
The customer services was poor.
The young man serving would not provide cups (crockery) we were drinking and eating in. He said the were short staffed on a half term weekend. There were no other customers in the location.
We have never experienced bad service at Costa before.
Just a bad employee i assume?

18 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Abbeywood retail park

Abbeywood retail park.
Manager making fun of me because I asked for the same coffee as the previous customer. Poor joke if it was meant as one. If I hadn't have been with my daughter I may have given him a mouthful back and left. As it was my daughter and her friend wanted to stay.
He needs to remember that without customers, he will be out of work. This is one customer that will now choose Cafe Nero instead of Costa.

10 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Costa coffee your disabled toilet…

Costa coffee your disabled toilet paisley store has been out of order for a week to two weeks now. Staff are being questioned as to why, as a regular disabled customer I would like to ask when or if the disabled toilet will reopen again.

6 de fevereiro de 2024
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais