I ordered this from the U.K for my son in Australia. It arrived quickly and he is happy with it and says it will be useful around the house. The only thing that would make shopping with you better is... Ver mais
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Leia as opiniões dos outros
Customer service via online was good, no real people connection so not real customer service. Product easy to assemble. Not as sturdy as I was hoping, and still usable as it’s in a wardrobe.
A empresa respondeu
Even at night no need to turn on the the light just step on scale and hear how much I lost absolutely love it .grandchildren laugh at first when I got it but guess who else uses it thank you.
I have ordered products previously through your company and just loved what I ordered. This time, the products I ordered are for gifs (Xmas shopping) early this year and once again love the produ... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At Gifts Hub Australia, we believe that every occasion deserves to be celebrated with something special. Since our inception, we have been committed to offering a thoughtfully curated selection of premium gifts designed to bring joy, appreciation, and lasting memories to every recipient. Based in Australia, our mission is simple: to make gifting effortless, meaningful, and truly personal. Whether you’re celebrating a birthday, anniversary, corporate milestone, or simply want to show someone you care, our extensive range of high-quality products ensures there’s something perfect for every moment. From luxury hampers and personalized keepsakes to elegant homewares and lifestyle accessories, each item in our collection has been handpicked for its quality, style, and ability to delight. We work closely with trusted suppliers and artisans, both locally and internationally, to deliver exceptional craftsmanship and value to our customers. At Gifts Hub Australia, we pride ourselves on our commitment to outstanding customer service, secure and efficient delivery, and a seamless online shopping experience. With a passion for excellence and an eye for detail, Gifts Hub Australia has quickly grown to become a trusted name in Australia’s online gift marketplace. We are honored to be part of your special moments and look forward to helping you create beautiful memories, one gift at a time.
Informações de contacto
6/370 Stuart Hwy, 0820, Winnellie, Austrália
- 1300768603
- support@gifts-australia.com.au
- gifts-australia.com.au
4,2
Bom
31 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Everything arrived quickly and…
Everything arrived quickly and everything was there they promised. I am very happy with my gift purchase.
29 de maio de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Thank you, Kim! There's nothing better than a gift that arrives on time and exactly as promised. We're so glad we could be part of your gift-giving — thank you for choosing us!
Speedy and cost effective way to…
Speedy and cost effective way to purchase gifts.
15 de maio de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Hi Earl,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
We are absolutely thrilled to hear that you found Gifts Hub Australia to be a speedy and cost-effective way to shop for your gifts. We work hard to make gift-giving both affordable and effortless, so knowing we hit the mark for you truly makes our day!
Thank you for supporting our business. We look forward to helping you with your next speedy gift delivery soon!
Warmest wishes,
The Gifts Hub Australia Team
Easy to order
Easy to order, fast delivery, perfect gift for my sister
1 de maio de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Hi Michelle,
Thank you so very much for the beautiful 5-star review!
We are absolutely delighted to hear that you found it easy to order and that your package arrived with fast delivery. Most of all, it warms our hearts to know it was the perfect gift for your sister! Making those special family moments seamless is exactly why we do what we do at Gifts Hub Australia.
Thank you for choosing us to help surprise your sister, and we look forward to welcoming you back for the next special occasion!
Warmest wishes,
The Gifts Hub Australia Team
Great product
Great product, just what I needed to shave in the shower, reasonable price and quick delivery ..... overall a great shopping experience ...... thanks
23 de abril de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Hi Steve! 😊
Thank you so much for the 5 stars! ✨ We're so glad you love the product and that it's perfect for your shower shaves! 🪒
Thanks for shopping with Gifts Hub Australia, we appreciate you! 🛍️🙌
Best,
The Gifts Hub Australia Team 🌸
Xmas shopping
I have ordered products previously through your company and just loved what I ordered. This time, the products I ordered are for gifs (Xmas shopping) early this year and once again love the products and your prices are reasonable.
My parcel arrived within a reasonable amount of time and it was exactly what I expected. I'd definitely buy from you guys again & will recommend you to anyone who is looking for a particular item at a reasonable price.
😊💙💙
27 de abril de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Hi Froggie! 😊
Thank you so much for the 5 stars! 🌟 We love an organized queen getting that Christmas shopping done early! 🎄✨ It means the world to us that you keep coming back to our shop and loving your goodies.
Thanks for recommending Gifts Hub Australia, you're the absolute best! 🛍️💖
Hugs,
The Gifts Hub Australia Team 🌸
I was sent a different brand massager…
I was sent a different brand massager and then they tried to tell me the specifications were the same. Really? They accepted my return but I had to wait almost 2weeks for a return shipping label. I was then told they would process my refund once I provided the Auspost receipt confirming the item was sent. When the receipt was provided they then said the item had to arrive at the warehouse. DO NOT BUY from this company. Very poor customer experience BEWARE very unprofessional and sneaky. I will report them to Fair trading
11 de março de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Hi there,
We are very sorry for the frustration and delay you experienced with your return. It is never our intention to make a return feel complicated.
While we do sometimes upgrade items to a matching or better specification when a specific brand is out of stock, we completely understand you wanted the exact brand ordered. Our standard warehouse policy does require items to be scanned back into our facility before a refund is finalized, but we apologize if this timeline caused further frustration.
As we have accepted your return and your refund is underway, we hope this resolves the matter for you. Thank you for your patience through this process.
Warm regards,
The Gifts Hub Australia Team
I ordered a CerviLux™ Electric Massager…
I ordered a CerviLux™ Electric Massager but instead received a Cosseal massager. After waiting two weeks for delivery, the seller reluctantly disclosed that the item was being shipped from China. The product I received was a completely different brand from what I ordered, and it does not work at all.
The item cost nearly $100 and is entirely unusable. It has been impossible to contact the company by phone, as they do not answer calls. I have requested a refund and have yet to receive any response.
Be cautious when dealing with this company — my experience has been extremely disappointing and unprofessional.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Dear Slavica,
Thank you for reaching out. We would like to clarify a few points regarding your order to ensure the facts are represented accurately:
Product Specifications: We noticed in your comments a concern regarding the power source. Please note that the listing for the CerviLux™ Massager specifies that it is a wired device designed for consistent power during use. We do not market this specific model as wireless or battery-operated.
The Return & Refund Process: We have already acknowledged your return request and it has been fully authorized. As per our standard policy, once the item is received back at our warehouse and inspected, a full refund will be processed immediately. We are simply waiting for the tracking information or the physical arrival of the return to finalize this for you.
Duplicate Reviews: We have noted that you have posted multiple reviews across different accounts regarding this single purchase. We kindly ask for your patience as we follow the official return protocol to resolve your complaint.
We pride ourselves on our service and look forward to closing this matter once the return is completed.
Best regards,
Sam
Not Happy
Never again will I buy from this place.
Tracking links you to an app and then it took 3 weeks to arrive.
What I though I was getting wasn't what I got.
Read the refund and return policy carefully also.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Gifts Hub Australia
Hi Neilos, we're sorry your order took far longer to arrive than it should have, and that the tracking was confusing — that's not the experience we want for anyone. We'd genuinely like to look into what happened and make it right; please drop us a line at support@gifts-australia.com.au with your order number. Thank you for the feedback, and our apologies for the frustration. — The Gifts Hub Team
Not shipped after 12 days
Seems this company is taking advantage of another company with an almost identical name, this company has added a dash in between words. I placed an order on 1 April 23, the order hasn’t been shipped yet. Very suspicious 🤨
1 de abril de 2023
Opinião espontânea
Resposta da Gifts Hub Australia
Hi Sherbee, we're sorry your order didn't arrive in the timeframe you expected, and for any confusion around our name — Gifts Hub Australia is an independent Australian business and we take dispatch times seriously. If anything was ever left unresolved, we'd still like the chance to help; please reach out to support@gifts-australia.com.au. We appreciate you taking the time to share your feedback. — The Gifts Hub Team
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