It was very easy to organise. The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
A empresa respondeu
The Voucher wasn't as I expected. I had written a personal message for the person it was intended for, but the message began Hello F..... (my own name)
A empresa respondeu
It was a seamless purchase and glad to have had options to work through. Only problem is that the voucher went to the recipient's spam which may be a problem for more people.
A empresa respondeu
3,8
Bom
46 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da giftvouchers.co.uk
Dear Debbie,
Thank you for your lovely review. We are delighted to hear that you found it very easy to use. We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
Bought and payed for adidas voucher and…
Bought and payed for adidas voucher and was never there still waiting on refund after 5 days not good enough
11 de setembro de 2026
Resposta da giftvouchers.co.uk
Hello David Baird,
I'm sorry this has taken longer than expected, and I completely understand your frustration.
Looking at the correspondence between you and our support team, the refund was issued on Thursday, after our gift card provider confirmed that the card had been deactivated. Usually, automated refunds take 1–3 working days to appear back on the payment method originally used.
If the refund hasn’t reached you within the next few days, please don’t hesitate to get back in touch with our support team. We can then request the refund letter from our finance team for you and help move things forward.
Thank you for your patience while this was being resolved.
With kind regards,
Susy - Team Giftvouchers.co.uk
(sent via mail)
It was very easy to organise
It was very easy to organise.
The only issue was that the vouchers went into the recipient’s spam mail. Which meant I had to check they’d received them. The mail address appears spammy it seems.
9 de setembro de 2026
Resposta da giftvouchers.co.uk
Hello Sian,
Thank you for your lovely review! We’re pleased to hear that everything was easy to organise. We appreciate your feedback about the vouchers going into the recipient’s spam folder and will take this into consideration. Please email us if you need anything further.
Best regards, Bonnie
Easy to use lots of places available
31 de agosto de 2026
Resposta da giftvouchers.co.uk
Hello Ian,
Thank you for your lovely review. We are delighted to hear that you found the gift vouchers easy to use and that there are lots of places to choose from. We wish you lots of enjoyment with your gift voucher!
Best regards, Bonnie
Might be an age thing but found the…
Might be an age thing but found the website hard to navigate
28 de agosto de 2026
Resposta da giftvouchers.co.uk
Dear Stephen,
Thank you for your review and for sharing your feedback. We are sorry to hear that you found the website a little difficult to navigate, and we will take your suggestion into consideration. If you need any help, please feel free to email us.
Best regards, Bonnie
It does what is says on the tin
29 de agosto de 2026
Resposta da giftvouchers.co.uk
Hallo George,
Thank you for your lovely review, we really appreciate it! We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
I redeemed an £80 voucher to use on…
I redeemed an £80 voucher to use on Amazon and was charged £2.50 for doing so. Would not recommend
29 de agosto de 2026
Resposta da giftvouchers.co.uk
Hi Nigel Coles,
Thank you for your feedback. We are sorry to hear that the service fee was disappointing.
The fee is clearly shown once the gift card is added to the shopping cart, before completing the order. We also offer dozens of gift cards that do not have any additional fees.
We appreciate you sharing your experience and hope this provides some clarity.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
So very easy
27 de agosto de 2026
Resposta da giftvouchers.co.uk
Hello,
Thank you for your wonderful review! We are delighted to hear that everything was so easy. We hope you enjoy your gift card.
Best regards, Bonnie
prompt effecient service
3 de setembro de 2026
Resposta da giftvouchers.co.uk
Dear Pamela,
Thank you for your lovely review! We’re delighted to hear that you were happy with our prompt and efficient service. We hope you enjoy your gift card.
Best regards, Bonnie
Good choice of vouchers.
Good choice of vouchers.
Wasn't initially sure that the order had gone through
1 de setembro de 2026
Resposta da giftvouchers.co.uk
Hello Kathryn,
Thank you for your lovely review! We're pleased to hear you found a good choice of vouchers. If you need anything, please feel free to email us.
Best regards,
Bonnie
Resposta da giftvouchers.co.uk
Dear Pamela,
Thank you so much for your lovely review! We're delighted to hear that the gift vouchers were so convenient and appreciated by your granddaughters. We hope they enjoy them!
Best regards, Bonnie
Very helpful
19 de agosto de 2026
Resposta da giftvouchers.co.uk
Hallo,
Thank you very much for your lovely review! We are delighted to hear that you found us very helpful. We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
Had to be chased up
18 de agosto de 2026
Resposta da giftvouchers.co.uk
Hello Patricia Burns,
Sorry you had to chase this up, and I appreciate that’s frustrating, especially when you’re expecting a gift card to arrive.
Digital gift cards are generated and are usually sent within 1 hour of purchase. Occasionally, the email can find its way into a spam or promotions folder, which can unfortunately make it easy to miss.
I apologise for any inconvenience caused. Thank you for bringing this to our attention.
With kind regards,
Susy - Team Giftvouchers.co.uk
(sent via mail)
Resposta da giftvouchers.co.uk
Dear Sylvia,
Thank you for your lovely review. We are delighted to hear that you found our service very efficient. We hope you enjoy your gift card!
Best regards, Bonnie
Resposta da giftvouchers.co.uk
Dear Pamela,
Thank you for your lovely review! We’re delighted that you found just what you wanted. We wish you lots of enjoyment with your gift card.
Best regards, Bonnie
Great easy to use
13 de agosto de 2026
Resposta da giftvouchers.co.uk
Hello,
Thank you for your lovely review. We are delighted to hear that you found it easy to use. We wish you lots of enjoyment with your gift card!
Best regards, Bonnie
Very easy to process this gift card…
Very easy to process this gift card quick and it went directly to the person it was intended for …
I will definitely use this option again
12 de agosto de 2026
Resposta da giftvouchers.co.uk
Dear Alison,
Thank you for your wonderful review! We are delighted to hear that the gift card was easy to process and reached the intended recipient. We wish you and the recipient lots of enjoyment with it.
Best regards, Bonnie
It made buying a gift voucher for…
It made buying a gift voucher for someone easier yet personal because you could leave a message on the voucher.
19 de agosto de 2026
Resposta da giftvouchers.co.uk
Dear Sarah,
Thank you for your lovely review. We are delighted to hear that you found buying a gift voucher easy and personal. We wish you lots of enjoyment with your gift voucher.
Best regards, Bonnie
The Voucher wasn't as I expected.
The Voucher wasn't as I expected.
I had written a personal message for the
person it was intended for, but the message began Hello F..... (my own name)
16 de agosto de 2026
Resposta da giftvouchers.co.uk
Hi F. Harrison,
Thank you for taking the time to share your feedback. We are sorry to hear that the voucher was not as you expected.
The personal message displayed on the voucher is based on the information entered at the time the order is placed. If you notice an error with the message before completing your order, please contact our customer support team and we will be happy to assist where possible.
For further assistance, please contact our customer support team at support@giftvouchers.co.uk with your order details, and we will be happy to look into this for you.
With kind regards,
Janice - Team Giftvouchers.co.uk
(sent via mail)
Not worth the hassle
Make sure you read all the small print, there are lots of limitations on how you can redeem the gift cards. Customer service directed me to this site as I was unable to redeem the whole value of my giftcard on their sister site giftcards.co.uk without paying much more to them for a larger value giftcard which I did not want. This site allowed more giftcard options but I still had to add money to be able to redeem the giftcard. I also still have to wait for it to be delivered by post so plan ahead if you want to use it. I just hope it turns up without more hassle.
Seems like a nice way to give options to the recipient of the giftcard but just left me with a load of hassle. I wouldn't use this or the sister site and advise you not to either!
23 de agosto de 2026
Opinião espontânea
Resposta da giftvouchers.co.uk
Hi Lowenna,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience was more complicated than expected and that the redemption limitations caused frustration.
Our gift cards do have specific terms and redemption conditions, which can vary depending on the gift card selected.
We appreciate your feedback and will certainly take it on board as we continue to improve the experience and make the available options and restrictions as clear as possible. We hope your card arrives promptly and that you’re able to enjoy it without any further issues.
If you do experience any problems with your order, please contact us at support@giftvouchers.co.uk and our customer support team will be happy to assist.
With kind regards,
Violet - Team Giftvouchers.co.uk
(sent via mail)
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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