Wonderful service going above and beyond to get me the product I wanted and quickly. Really friendly communication and the product is great quality and looks great too. Thank you
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Ver mais
I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased. The ser... Ver mais
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.
Informações de contacto
Reino Unido
- +441617035605
- support@gigil.com
- gigil.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
My bag was faulty and I sent a message to the company and they were really kind to change the bag for us free of charge. Great service

Resposta da Gigil
Beautiful yet practical and excellent customer service!!!
I bought the luxe bag and I love it.
There was a slight issue with it but this was resolved within a few days and I’m now loving my replacement.
A beautiful bag which I’m planning on using as a rucksack when no longer needed as a changing bag.
I have also bought the pram organiser which I love too.

Resposta da Gigil

Resposta da Gigil
Great quality product
Great quality product. Good size bag that can fit plenty of supplies and good range of pocket sizes. Definitely recommend. Fast delivery too.

Resposta da Gigil
Poor customer service!!
Bought the bounty bag and after less than two months of use the popper has broken off the handle.
After contacting customer services I was told I wasn’t eligible for a replacement even though this is clearly faulty. I was offered 20% discount, what a joke.

Resposta da Gigil
Excellent customer service
I bought a changing bag that I absolutely love over a year ago, but unfortunately it had started to tear. I emailed them and they sorted out a replacement for me so quickly with no hassle at all, even though my bag was out of warranty. Customer service was excellent!
Thank you Gigil 😊

Resposta da Gigil
Experience was excellent
Experience was excellent . They originally sent me the wrong bag contacted them and they got back to me quickly and arranged for me to send it back and swapped it over for the one I had originally ordered . Over all great experience

Resposta da Gigil
I haven’t received yet the package and…
I haven’t received yet the package and I don’t have any info about the delivery

Resposta da Gigil
Very pleased with the speed of delivery…
Very pleased with the speed of delivery and quality of the product
Luxe changing bag
Great quality bag, really good size and plenty of space to fit all my toddler essentials. Ebba pram organiser really lovely and useful for short trips too!
Great product
Great product! I Love it! So elegant and modern!it will last several years from baby to toddler :)
More than satisfied
Customer service has excellent and answered my question very quickly! Item delivered on time and of excellent quality. Nicely packaged. I very love the look and all the space! I would definitly recommande this compagny to all my friends!
Baby gift
Ordered the changing bag as a gift, it arrived quickly and was packaged well. I was able to send a message which made it nice and personal. Very good service.
Amazing handling of our problem
Amazing handling of our problem - nothing was too much trouble
Iove it!
I love my bag! So much better than the one that came with my pram! More pockets, space and better quality. Would deffintly recommend!
Wish I’d found it sooner!
Quick delivery, excellent quality bag. It’s big and spacious with so many pockets!! Came with pram straps and a change mat too, worth every penny. Wish I’d found this company sooner!
I love my bag
I love my bag, it holds so much more than the satchel style bag that came with my pram and things are easier to find too. It’s so comfy and stylish and easier to use when we’re out for a walk. I’m thinking about getting the pram organiser too for quick trips to the shops. The leather is so soft and such a good quality, not too shiny and not too matte. So pleased I ordered and I got it with 30 percent off.
Great quality product and fast delivery
A Experiência Trustpilot
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