Wonderful service going above and beyond to get me the product I wanted and quickly. Really friendly communication and the product is great quality and looks great too. Thank you
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Leia as opiniões dos outros
The Bag is solid/strong/durable A swaggy design Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments. I love most the drawstring design... Ver mais
I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased. The ser... Ver mais
Zip on bag broken after just 6 months of using and side pocket stitching started coming apart and then come off. Would not recommend at all, customer service was crap as bag purchased 9 months before... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are an award-winning Manchester-based, family-run company with a genuine passion for organic and sustainable products without compromising on style or quality.
Informações de contacto
Reino Unido
- +441617035605
- support@gigil.com
- gigil.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 33% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful bag
Very quick service over Christmas holidays, beautiful bag, so pleased with the size and quality. Can’t wait to start using it.
The Bag is solid/strong/durable
The Bag is solid/strong/durable
A swaggy design
Has every compartment you need & more also comes with a portable changing mat, bottle cooling compartments.
I love most the drawstring design is unique & makes me feel like I am carrying a genuinely quality backpack
G B.
Exceptional service
I recently got the gigil luxe changing bagpack and its been amazing, it got alot of space and different sections for holding baby items, just bought it again to gift someone and so pleased.
The service has been exceptionally amazing, the team at gigil have been so helpful, efficient. Will definitely be purchasing again as a gift. Thank you for the prompt replies and service provided
Fantastic product and customer service
Fantastic product and customer service. I’m extremely pleased with the change bag it was exactly what I was looking for.
Gigil bags are of amazing quality
Gigil bags are of amazing quality! The perfect nappy bag with top notch leather and inner pockets and design are so beautiful. My zipper malfunctioned and Gigil were so amazing after sending them photos they sent a new bag out straight away. So happy with their service.
Sac de qualité!! Je suis très satisfaite!
Envoie rapide, correspond aux photos sur le site web! Je l’adore!
Amazing customer service
Amazing Service
Amazing Service! Bought my bag in June and had a problem with stitching coming undone! Bag replaced immediately! A☆ Service would 100% recommend amazing bag and fantastic quality!
Problem Resolved Immediately
Customer Services were extremely responsive to my problem and it was resolved immediately and with them contacting me further, to ensure that I was happy with everything they had done.
I certainly was and would not hesitate to recommend this company, their staff and their products to anyone.
Looks great and perfect size, bad sewing
I love the design on the bag. It looks nice, fits everything I need in. However, I ordered in July and immediately the insulated lining in the internal pockets was unstitched. Then by September the strap had broke. Customer service was excellent and they sent me a new bag, straight away, however again, all the lining inside the bag has come unstitched from the bag itself on the second bag too, which I have had just over a month. It’s very annoying.
Amazing product
Amazing product. Vegan leather so soft. Aesthetically looks fab. Lots of features including changing mat, insulated bottle pockets, key chain, pram hooks and a lot more!
Amazing quality product
Amazing quality product, really surprised at the quality for the price! Lovely colour and feel I got the bounty changing bag in pitch black. Can’t wait to use it so stylish will last a long time. Thankyou
Absolutely love our changing bag
Absolutely love our changing bag. Such great quality and staying stylish. The discrete logo is so adorable.
Poor durability
The bag I brought lasted a few weeks of part time use before the lining came away from the zip at the top of the bag. Customer service stated this is general wear and tear so very disappointed in the quality and durability of the bag. The layout, space and look we’re good before this happened.
Absolutely amazing experience shopping…
Absolutely amazing experience shopping with Gigil and the customer service experienced is second to none. Extremely friendly and helpful and very quick service. Could not recommend highly enough! Thank you!!
Broken Bag
We bought a brown bag to use for my sons nappies, bottles etc when we go out. The handle snapped after just a few weeks. Because the straps were still ok we didn’t bother to send it back
Fantastic bag fits so much…
Fantastic bag fits so much and really great quality, my only complaint would be if ordering from Ireland you are charged stamp duty, I had reached out to ask if this would happen before ordering and never got a response.
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