Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It has been nearly half a year since I left the UK, and I still use this umbrella regularly — unlike my other umbrellas, which just sit in the cupboard gathering dust. What stands out most to me is... Ver mais

Classificada 5 em 5 estrelas

The umbrella performs great in strong winds, held up particularly during a slight storm. The handle feels ergonomic and the brolly just feels incredibly well made. It is perfect when walking and so ea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have used Gilley umbrellas for, I think, almost two years now. I love the portability of the product - it lives in the bottom of my bag until I need it. The case is easy to hold and being able to pu... Ver mais

Classificada 5 em 5 estrelas

I cannot recommend this umbrella enough. As someone who hates umbrellas and especially carrying them around, I am so happily surprised by how amazing the Gilley umbrella is. Not only is it light and... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Gilley is the umbrella that thinks beyond the rain. Gilley has a unique hard, watertight case that doubles as an optional handle to pop your umbrella into when wet, meaning it’s instantly dry to put away in your pocket or bag for zero soggy wet mess. No more losing and leaving your umbrella. It's sturdy in the strongest of winds (up to 40mph, to be exact). Tested at an indoor skydiving facility. Gilley was dreamt up, designed and tested in London.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

143 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(143)

18 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A good purchase for frequent commuters

I have used Gilley umbrellas for, I think, almost two years now. I love the portability of the product - it lives in the bottom of my bag until I need it. The case is easy to hold and being able to put a wet umbrella into my bag, using the case, is ideal for getting on the bus. Umbrella withstands typical windstrength too making it more useful during more windy weather.

7 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Best umbrella I've used to date

I can't explain how much of a game changer it is having an umbrella that I can put away in my bag after use without fearing it'll drench everything.

25 de agosto de 2025
logótipo da Gilley

Resposta da Gilley

Thank you Costa!!

Classificada 5 em 5 estrelas

Really positive so far!

Had a really positive experience so far with Gilley. Met the owners at an event nearby where I live and immediately loved the idea of the umbrellas. I bought two of them. Unfortunately, one of them broke almost immediately. When I reached out to them on instagram about repair, they offered to replace to umbrella without any hesitation and had my umbrella with me in two days.

Beyond the experience of just buying and replacing, I’ve also really enjoyed using the umbrella. People think it’s a tumbler, which is kind of cute. It’s really handy and all my electronics in my backpack are safe even with a wet umbrella inside!

15 de setembro de 2025
Opinião espontânea
logótipo da Gilley

Resposta da Gilley

Appreciate you, Sub!

Classificada 5 em 5 estrelas

Honestly couldn’t function in UK weather without my Gilley umbrella anymore 😭

Honestly, it’s by far the best umbrella I’ve ever owned! I came across an article hyping Gilley up last summer while I was on holiday and after checking out the website and instagram thought it was an investment worth making living in the wet UK and commuting. I’ve had countless small umbrellas blow inside out and break, or just be too awkward to carry if they’re too big, and when they’re wet it’s even worse to walk around with so loved the idea of the hard case too! I was NOT disappointed 🥹 a year later and it’s hands-down the best umbrella I’ve had, and I can’t be without it! And with London/UK weather and almost needing an umbrella even when there’s no rain forecast it’s so convenient to carry and use. 10/10 would recommend

Oh and the Gilley team are so so helpful if you ever contact them - I can’t thank Reid enough for help with my query over a year after my purchase! That kind of customer care is so rare. It’s honestly been a great experience from the beginning.

12 de setembro de 2025
Opinião espontânea
logótipo da Gilley

Resposta da Gilley

Thank you so much Juanita! Great to have you on board

Classificada 5 em 5 estrelas

Excellent product

Excellent product. Ordered umbrella for wife who absolutely loves it and is blown away by the build quality and overall design

17 de fevereiro de 2025
logótipo da Gilley

Resposta da Gilley

Love it, thank you Graeme!

Classificada 5 em 5 estrelas

Great brolly

Just wanted to say... Day one was a success!! . Rained all day on and off and I had to walk to quite a few venues and get a few buses today. I thought it would take me ages to get the hang of it.. But no... Easy peasy! Got it rolled up and in the case in no time......I think about 7 times today. I didn't really notice the extra weight at all. I am very happy. There was no wind today so I've still to see how that goes. But I am delighted. I love that you've thought of everything. Attention to detail is fab. It does what it promises... And hopefully the carabiner clip means I won't lose it. Brolly for life! Well done. 🎉😁 Thank you for all your hard work. I wish you every success.

16 de julho de 2025
Opinião espontânea
logótipo da Gilley

Resposta da Gilley

We are with you all the way!

Classificada 4 em 5 estrelas

Good service

Good service. Currently in drought weather so not tried it with water but opens and closes at least as well as any.

21 de abril de 2025
Classificada 3 em 5 estrelas

Robust but difficult to put back into handle container

I wanted a more sustainable, less messy umbrella that was robust in rain and wind. This product ticks most of the boxes but it’s challenging putting it into the handle container after using it, you really have to ensure the umbrella is tightly wound, so that it fits back in. This is messy when it’s wet with rain and you’re in a hurry or don’t want to get water elsewhere. Therefore, the premium for the uniqueness of it isn’t really worth it, in my opinion.
I also think the span of the umbrella could be a bit wider but overall coverage is good.

28 de fevereiro de 2025
logótipo da Gilley

Resposta da Gilley

Hi Felipe, thanks for taking the time to write a review. Glad to hear that the product ticks most of the boxes and that the overall coverage is good.

We'd love to hear more about your interaction with the umbrella after use so will reach out separately. Feel free to shoot us any and all feedback at hello@gilley.uk as we are continually improving and also helping our customers to reduce those types of interactions!

Classificada 5 em 5 estrelas

Excellent service and umbrella

Quick delivery ,well packaged ,excellent umbrella works well in both wind and rain easy to use very clever design especially handle becoming somewhere to put your dripping umbrella in would recommend and I'm very pleased with my purchase

19 de fevereiro de 2025
logótipo da Gilley

Resposta da Gilley

Love it, thank you W!

Classificada 3 em 5 estrelas

Didn't do what it said on the tin

This product came to my attention when I saw it on Dragons Den. I ordered mine from Amazon paying just over £33. A lot of money for an umbrella but I eagerly awaited rain which came this morning. As I left the house I connected the base to the umbrella then problem number 1 arose. The velcro has the strength of superglue and I was concerned I might rip the fabric.
Having done that I opened the umbrella and problem number 2 presented itself. It took 4 attempts to to secure the locking clip. It kept closing on me. Started walking and problem number 3 happened. My head was dry but the rest of me was getting soaked! Having arrived at work I was greeted with problem 5. It doesn't go back into the case unless you roll it really tight. At least I've now got soaking wet hands but I've done it, all be it on the third attempt. Thankfully it was dry on the way home and you can imagine my horror when I took it out of the case to find it's soaking wet with a puddle at the bottom of the case. I thought the whole point of this would be to dry the thing!

I'm loathe to write a bad review and I've read many positive reviews but this is not for me. I'm sending it back for a full refund and I'm reverting back to my trusty golfing umbrella.

23 de abril de 2025
Opinião espontânea
logótipo da Gilley

Resposta da Gilley

Hi Richard, really sorry you've had this experience. We try to point first time users to this tutorial video if there's an opportunity to avoid some of the frustrating initial mishaps that you've outlined, like getting the runner to clip on that first go and wrapping the umbrella without too much difficulty or soaking wet hands (https://www.youtube.com/watch?v=reHdJIxAVUI).

We see what you mean by water in the case - we want to keep the wet umbrella completely dry in storage for you and your belongings for a period of time but do recommend air drying it out within 24-48 hours when you're comfortably back from being out and about. We haven't quite found a way for the umbrella to dry itself yet!

We find that once that first run through is done, people pick up the motions quick and appreciate the value proposition but it sounds like one and done for you.

Sorry again! Please reach out to us at hello@gilley.uk if there's anything we can do to improve your experience.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais