I've just taken delivery of a new Caple wine cabinet that fits nicely under my kitchen work surface. My wine is now chilled to the perfect temperature. During the whole ordering and installation servi... Ver mais
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Leia as opiniões dos outros
We had a Caple tap fitted as part of a new kitchen 3.5 years ago. It recently started spluttering so I got in touch with the company direct (after being pointed that way by the kitchen installer.) I s... Ver mais
Aaron was very quick to respond to email request, personally checked the item was correct as per photo I sent and dispatch was very fast, packaged excellent, and received next day. Fantastic service... Ver mais
Highly recommended. Over 4 years ago I bought an pyro oven, microwave, fridge freezer, washing machine and dishwasher. Everything works perfectly still without one single repair. Highly recommended.
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Caple is a multi-award winning appliances, sinks, taps, kitchen+ bedroom furniture brand.
Informações de contacto
Fourth Way, BS11, Bristol, Reino Unido
- 011793819000
- sales@caple.co.uk
- caple.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service, thanks Hannah!
I want to sincerely thank Hannah for her outstanding assistance in helping me find the correct oven tray. Her communication throughout the process was clear, prompt, and very helpful, making the whole experience smooth and stress-free. Hannah's professionalism and dedication truly made a difference. I really appreciate her support and excellent service!
Excellent service
Excellent service. Wanted a spare part for a ten year old unit. Enquiry answered within minutes, and the part is available. All good.
Excellent price for my product and…
Excellent price for my product and super quick delivery - highly recommended .
Bought two filters
Bought two filters - only one arrived - phoned them and the other was sent promptly - service was prompt and efficient
The whole team was helpfull ,especialy…
The whole team was helpfull ,especialy Hannah
Quick and efficient service by Oliver Ellis - great work!
My case was handled by Oliver Ellis and resolved promptly within the same day - great work and I'd happily purchase from Caple in the future.
Repair kit for a tap
Repair kit for a tap was quickly delivered and did the job.
Order processing communications very good.
Would highly recommend Caple
I've just taken delivery of a new Caple wine cabinet that fits nicely under my kitchen work surface. My wine is now chilled to the perfect temperature. During the whole ordering and installation service I found the Caple people very efficient and friendly and good customer service is obviously built into their culture. A pleasure to deal with!
Customer was efficient
Customer service was friendly and returned my email straightaway and offered an immediate solution to our problem.
Aaron was very quick to respond to…
Aaron was very quick to respond to email request, personally checked the item was correct as per photo I sent and dispatch was very fast, packaged excellent, and received next day. Fantastic service thank you
Good Service Received
We had a Caple tap fitted as part of a new kitchen 3.5 years ago. It recently started spluttering so I got in touch with the company direct (after being pointed that way by the kitchen installer.) I spoke to a friendly young man called Oliver who offered a number of suggestions to fix the issue. When these didn't work he sent out some parts (which arrived the next day.) When my plumber arrived he fit these and hey presto, job done. I did have to pay for the plumber, but as the warranty was I presume parts only, that was to be expected. Overall, very happy with the service received.
Had the best caple experience today
Had the best caple experience today
Thank you to Amanda Atkins, Lauren Ward and Charlotte Carter-Hume really informative and wonderful products
Thank you so much
Hob Help
Contacted Caple customer services with a minor hob issue. Aaron O Brien was very quick to not only answer the query but to suggest a positive resolution. Very happy customer and the hob is great too!
Excellent service in providing a spare…
Excellent service in providing a spare part that was unavailable elsewhere.

Resposta da Caple
I like its design and 304 stainless…
I like its design and 304 stainless steel material.

Resposta da Caple
Great customer service from Hannah
Great customer service from Hannah. Always happy to help and great response times.

Resposta da Caple
Prompt delivery and help
I had prompt delivery and easy instructions for installation.

Resposta da Caple
Outstanding customer support
Outstanding customer support, special individual thank you to Emily

Resposta da Caple
Aaron O'Brian swiftly replied to my…
Aaron O'Brian swiftly replied to my e-mail sent within 24hrs & resolved the issue. Thank Aaron for your quick response. Greatly appreciated & keep up with the good work. Regards Tony Rattu

Resposta da Caple
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