Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

J’ai été épatée de la facilité et la rapidité avec laquelle j’ai pu commander et recevoir mon colis. En plus j’ai eu le droit à un petit cadeau.

A empresa respondeu

Classificada 5 em 5 estrelas

I purchased my Baton Light here in the USA from a reputable company and loved it. Alas, due to my placement, my husband knocked it down one too many times resulting in no light except by beatin... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Some 5 or more years ago, I purchased a Gingko Octogonal lamp for its superb design. The lamp functioned well but late last year the mechanism failed. Contact with the company by email delivered a... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Ordered a replacement bulb in July 2025. Several days later I was told it was out of stock but would be available in September so I agreed to wait. After not hearing anything more I contated Gingko... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Decoração e Design de Interiores

Escrito pela empresa

We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

188 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good Morning

Very prompt delivery, well packaged extremely pleased to find this alarm clock old one had died!

6 de setembro de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Carol, thank you so much for your kind review

Classificada 5 em 5 estrelas

Quick delivery

I found two of the octagon lights in a thrift store, but they didn’t have a charging cord. So I looked on the website and found the cord and ordered it. When I realize it was coming from the UK, I was prepared to wait a long time for the cord. However, it came very quickly, and I was very pleased with the quickness of the order. Thank you very much.

2 de setembro de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Sharon, Thank you so much for your kind comment. We are very glad you enjoyed our service and I hope you enjoy the Octagon One as much as we do!

Classificada 4 em 5 estrelas

Books value for money but ….

Previously bought a cube clock via Amahzon but had to return it due to faulty connection,obtained replacement direct from Gingko and delivery was great. The clock is attractive and works well but a minor irritation is that the battery cover does not fully secure and continuously falls off,

9 de setembro de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Brian, Thank you so much for your review. We are sorry that the backing plate keeps falling out. I have reflected this feedback to our quality team now.

Classificada 5 em 5 estrelas

Attractive and neat

I bought the Tumbler Selfie Bluetooth speaker in maple. This is so tactile - I love it`s size, feel and finish. The sound is pretty good too. I use it with my iPhone and it has greatly improved the sound. I am thinking of buying a second one so that I can experience the sound in stereo. Recommended.

8 de setembro de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Diane, I'm so glad you like our Tumbler Selfie Speakers! And thank you for taking the time to leave us a positive review :)

Classificada 5 em 5 estrelas

Light works beautifully

Light works beautifully, bright when I want to read and very good dim setting as a night light

5 de setembro de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Kathy,

Thank you so much for your lovely review! We are so glad you love our lamp!

Classificada 5 em 5 estrelas

Amber lights - amazing gift

I received the package in time and it was really well packed.

The gifts are amazing and I hope the recipients think so too, thank-you

30 de agosto de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Lynn,

Thank you so much for your lovely review, we hope the recipients will love our products as much as you do. :)

Classificada 5 em 5 estrelas

Did everything they're supposed to :)

Did everything they're supposed to :)
Have bought from them before multiple times, will be back in the future👍

8 de agosto de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Len,

Thank you so much for your lovely review, we are thankful for your continuous support

Classificada 5 em 5 estrelas

Beauty, functionality quality and great service

From the moment I saw their octogon light I fell in love. Beautiful and useful. I follow new designs and am constantly astounded and delighted. ( I need a bigger house) the choice is endless.They do not however sit on their laurels so their customer service matches the designs and I would rate them the best company ever.

3 de agosto de 2024
Classificada 1 em 5 estrelas

Poor customer service and terrible stock

I’ve bought many products from gingko as they are very unique awesome products however, Never thought I’d have to write this to the company but I got to say what absolutely poor customer service to help me with my issue! No help whatsoever. Bought a walnut Evaro lamp last year and only just smashed the bulb this week and want a replacement bulb, to only find out that they stopped doing replacement bulbs for it and the lamp itself?! What a joke, for over a £100 lamp you’d think they stock replacement bulbs. Now I can’t use my desk light. Not a happy customer

6 de agosto de 2024
Opinião espontânea
logótipo da Gingko Design

Resposta da Gingko Design

Hi Luke, Thank you for your review.

We have recently received some shipment for spare bulbs for the Evaro Lightbulb Lamp, please contact us on contact@gingkodesign.co.uk or +44 1926 676527 to place your order for the spare Walnut Evaro Bulb.

Classificada 5 em 5 estrelas

Cute design, handy to use

Love these little clocks! Found one in a local gift shop. It’s a cool design! If you wake up in the middle of the night, just give it a tap and it gives you the time. Otherwise, it is off.

Bought another to give as a gift!

31 de julho de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Hi Penny! Thank you so much for you review! I'm glad you enjoy our sound activation function on our clocks!

Classificada 3 em 5 estrelas

The device I bought has poor battery…

The device I bought has poor battery power, but the sound frequency is quite good.

18 de maio de 2024
logótipo da Gingko Design

Resposta da Gingko Design

I'm very sorry to hear that your device's battery life is not to expectation, please can you let us know which products you have purchased from us? You can email us at contact@gingkodesign.co.uk and we will be happy to assist you further

Classificada 5 em 5 estrelas

My order arrived on time

My order arrived on time, packed well and just as required. The website was easy to use and very efficient. This is the 3rd clock I've had in this range, 2 i have given to relatives as they admired it!!

30 de julho de 2024
logótipo da Gingko Design

Resposta da Gingko Design

Thank you Kevin for your review! We are very pleased that you are proud to gift Gingko to you relatives. :) Thank you for all your kind words

Classificada 5 em 5 estrelas

Exceptional Design and Functionality

I've had the pleasure of experiencing several products from Gingko Design, and I must say, each one has left a lasting impression. I highly recommend Gingko Design products to anyone seeking to enrich their surroundings with elegant, functional pieces that blend style with innovation.

2 de julho de 2024
Opinião espontânea
logótipo da Gingko Design

Resposta da Gingko Design

Thank you so much for you time and lovely comment! We hope you have a good day!

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