Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

J'ai recu cette Sigma mihunter, tres rapidement par Geeride. Je suis tres content de cette Sigma, puissance , dual moteur, bridage rpaide, finition impeccable. Tres bonne autonomie. Je ne connaissa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

"Mail Delivery System" Wenn der Kauf abgeschlossen ist, scheint die Email Adresse des Käufers gesperrt zu sein. Seit Tagen versuche ich den Laden zu erreichen, um eine Rechnung zu erhalten um d... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bonjour voici mon ressentis sur le modèle Sigma Mihunter XO2 dual max, c’est une très bonne trottinette, très puissante et de qualité. Je l’ai conduite en ville et elle est très maniable et agréable.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Gleeride delivered the part as promise and ahead of schedule. It worked flawlessly. I was apprehensive at first but decided to take a chance and it worked out! I would recommend Gleeride and its pr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para desportos ao ar livre
  2. Loja de acessórios para bicicletas

Escrito pela empresa

We are a group of riding enthusiasts and experts in the riding trade who are obsessed with building a greener and more sustainable world together, through a community of e-bikers and e-scooters. Gleeride is a one-stop supplier of outdoor cycling products. Our warehouses are mostly located in US/UK/EU/HK (Free Shipping), which provides more efficient and convenient after-sales services.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Gute Auswahl an Scootern

Alles gut bei GleeRide,super Support und man hat eine tolle Auswahl an "Ride" möglichkeiten.

5 de setembro de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 1 em 5 estrelas

I ordered my shengmo s600 first when it…

I ordered my shengmilo s600 first when it arrived it had no battery or pedals or tool kit so I contact gleeride they said it would have had battery but it didn't it took 3 weeks to get a new battery out if them I had a spare set of pedals which I put on bike but then when I put battery on bike every thing worked fine except the light I told glee ride but haven't had a new light sent out messages have gone to and from me but it is a nightmare dealing with as they are based in China my freind has got a front light going spare which he is going to try to sort out when he next comes up to see me as he is other side of country but when you buy a brand new ebike you shouldn't have this many problems the bike itself isn't the best quality as you get what you pay for in my opinion you are better of spending a bit more money and getting a better bike I wouldn't use or recommend using gleeride as I didn't have a good experience with them no one has sent me emails about replacing light as you say in your responce I have told you the light doesn't work all I want is a replacement light I have recieved the battery after having to wait 3 weeks but now I've turned bike on for first time light is only thing not working RESPONCE TO GLEERIDE I HAVEN'T RECIEVED THE REPLACEMENT LIGHT FROM YOU I TOLD YOU IT DOESN'T WORK please don't use gleeride uk as you will have so many problems and going from message to message waisting your time I will have to buy a light my self now avoid gleeride buy else where

8 de agosto de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello Scott,
Sorry for all inconvenience.
We have sent you battery replacement in time .Sorry for the long delivery. We need some time to prepare battery replacement.
As for your front issue ,our after-sale service contacted to solve this problem for you.
Please check your email again.
Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Ridstar Q20 pro

My experience is very good.
The delivery is very fast, the product is very good, the customer service is helpful. 👍🙂

22 de agosto de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

This company has displayed timely…

This company has displayed timely delivery, good product quality and quick service response. Would I suggest them to others? Yes!

7 de agosto de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 3 em 5 estrelas

The shipping was good, but....

I got the bike in good time, but there are several problem whit the bike.
I have to wait until I will get the replacement parts.
I also have to visit a bicycle service because there are minor problems with the gear settings, some fine tuning needed.

Oh, I forgot to mention that the support is excellent.

Only the waiting makes things worst...

30 de julho de 2024
logótipo da GleeRide

Resposta da GleeRide

Hi cusotmer,
Sorry for all inconvenience.

We have sent out the spare parts you need to solve the problem in time.
Your spare part replacement are in transit and it need some time to deliver.
We have sent tracking number and link of spare part in your email. Please check it.

Best Regards,
Gleeride customer service

Classificada 4 em 5 estrelas

I ordered before and received my…

I ordered before and received my scooter, it's taking a very long time for my parts that I ordered. I don't know why it takes so long

30 de julho de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

Our after-sale service contacted you to solve the problem for you.Please check your email.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Everything is legit

Everything is legit , and they are very helpfull with you!

27 de julho de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Gleeride a great company to deal with

The communication with this company has been excellent during the pre-purchase phase and subsequently when there was a problem with the OneSport OT16-2 electric bike I purchased from them.
Whilst they are a Chinese company, they have a UK distribution facility. From order to delivery the bike took just 2 days.
Customer service is by email to China but they have always responded very quickly. After supplying a video and email description of the problem with my bike they supplied an updated controller for it which cured the issue. This only took 7 days to arrive.
I would certainly recommend Gleeride.

1 de agosto de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 1 em 5 estrelas

Mein bestelltes Bike ist voll bezahlt…

Mein bestelltes Bike ist voll bezahlt und kommt nicht,Betrugsverdacht is da.... ich denke mal wenn es nicht binnen 5 Tagen geliefert wird ermittelt dann die Polizei und mein Geld lass ich von der Bank zurückholen... sehr enttäuschend!!!!

31 de julho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hallo Kunde,
Entschuldigen Sie die Unannehmlichkeiten.
Kann ich Ihre Bestellnummer erfahren, damit wir Ihnen besser helfen können?
Wir werden Ihren Bestellstatus überprüfen und Ihnen eine zufriedenstellende Lösung anbieten.
Ich hoffe, bald von Ihnen zu hören.
Mit freundlichen Grüßen,
Gleeride-Kundendienst

Classificada 5 em 5 estrelas

Q20 Lite Ridstar

I received my Q20 Lite promptly and swiftly, delivery was excellent. Customer service has been great in assisting me with concerns I have had and answered all questions with no issue.
Assembling the bike was easy, even without the manual, and still any issues you have can be taken up with customer service who are happy to help.
The bike itself is beautiful, great size and robust, the wheels are nice and fat, perfect for all terrains, and the seat is very comfortable.
10/10 I would very much recommend this bike for beginner cyclists and experienced ones too! Everyone will have fun riding the Q20 ridstar with it's ease of access.

17 de julho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Parfait je recommparfait au top y20 750wande ,suivi par…

Parfait je recommande ,suivi par gleeride réponse dans la journée pour toutes demandes voir dans l heure.
Montage facile manque la doc avec mais un mail j ai reçu la vidéo dans la demie heure .
Le modèle y20 parfait très rapide prise en main très facile y compris pour ma compagne .
Encore une fois je recommande gleeride donc nous allons en commander un second :-) .

11 de julho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Bike is awesome shipping awesome wish…

Bike is awesome shipping awesome wish battery last longer and faster for speed but everything is Awsome price is great

28 de junho de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

THE DELIVERY WAS FAST AND SAFE..THE…

THE DELIVERY WAS FAST AND SAFE..THE SCOOTER IS NICE..
THE PROMOTION COST HELP FOR KEEP EXCELLENT PURCHASES..

THANK YOU!!!

26 de junho de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Everything was Perfect

They have a great selection of ebikes and after choosing the one I wanted, I searched and found GleeRide had the best price. I was nervous since I had never heard of them but they had good reviews so I went for it. The bike arrived in four days (one day early) and it is in perfect shape. I am very pleased!

19 de junho de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Highly recommend for any future ebike…

Highly recommend for any future ebike purchases as soon as I placed my order they stayed in touch throughout the shipping process from the minute it was ready right through to the last hour of delivery they stayed in touch brilliant customer service and very friendly

1 de julho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

A really good company with great…

A really good company with great products. After much searching we purchased two Onesport OT18s from GleeRide. Their prices on-line were super competitive and there was an extra £100 off with a 'fathers day' sale. The comms around delivery were spot on and their delivery driver arrived as arranged and I liked that I could track the drivers progress. All in all Im very happy,

24 de junho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Sehr zuvorkommend und schnelle…

Sehr zuvorkommend und schnelle Rückmeldung bei Fragen! Empfehlenswert

24 de junho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 5 em 5 estrelas

Great service from start to finish on…

Great service from start to finish on the purchase of my Engwe EP 2 Pro electric bike. Will use them again if my wife wants one too, and so highly recommend them.

19 de junho de 2024
Opinião espontânea
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

Classificada 4 em 5 estrelas

Had this scooter before so knew how…

Had this scooter before so knew how good it was but this was my first experience with gleeride, they delivered it fairly quick considering it came from Germany and they kept me constantly up to date with shipping info as it was bank holiday weekend I was unable to track the order myself.
I also got 10% off the purchase price which was just over £40 so was very pleased about that, would definitely use gleeride again.

16 de maio de 2024
logótipo da GleeRide

Resposta da GleeRide

Hello customer,

Thank you for your support and feedback on our GleeRide.

It is our honor to bring you a good experience. We will continue to work hard to improve the quality of our products and services to bring you a better experience.

Best Regards,
Gleeride customer service

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais