Global Bus Rental  Opiniões 

151
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Jose was fantastic throughout our booking and travel experience. The pricing was competitive but more importantly they are responsive. I truly appreciated their flexibility since I booked for th... Ver mais

Classificada 1 em 5 estrelas

Very disappointing experience. I paid £361 for a 16-seater Sprinter transfer on 18 June. Just a few hours before the scheduled transfer, they informed me that they would not provide the service an... Ver mais

Classificada 5 em 5 estrelas

Hen party of 14 people in Malta. Francis was an absolute diamond and arranged all of our transport to our activities and returning. One of which being a music festival where we got a bit lost and our... Ver mais

Classificada 5 em 5 estrelas

It was a brilliant experience with Global Bus Rental as we took a trip to Italy for a week and then 3 shore excursions from Naples, Messina and Cannes. Mr Usman arranged the whole itinerary extremely... Ver mais

Informações sobre a empresa

  1. Empresa de autocarros e carruagens
  2. também em
  3. Agência de viagens de autocarro
  4. Serviço de transporte

Escrito pela empresa

Global Transport & Bus Rental – Trusted Travel Across UK, Europe & Asia Experience safe, comfortable, and hassle-free journeys with our modern fleet and professional, VOSA-qualified drivers. We specialize in group tours, weddings, school & university trips, corporate meetings, and long-distance travel. With vehicles across Europe and the UK, we handle small groups or large-scale events with ease. Our 24/7 support, punctual service, and attention to detail ensure every trip is seamless and stress-free. Book with us today and make your journey smooth, memorable, and worry-free.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

151 opiniões

5 estrelas
4 estrelas
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4,4

Todas as opiniões

(151)

38 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent drivers

Excellent drivers, friendly and very good driving skills. Usman needs special mention for all the coordination and support provided. 👌

23 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Reliable Car Rental

It was a brilliant experience with Global Bus Rental as we took a trip to Italy for a week and then 3 shore excursions from Naples, Messina and Cannes. Mr Usman arranged the whole itinerary extremely well and it all worked flawlessly right from the airport at Milan to our drop off at the Cruise terminal in Rome. The drivers we got were very efficient, polite and compliant. Vehicles provided were also of a very good quality. Overall it was the best decision we took for our trip. Thanks once again Mr Usman for being most helpful and communicative all the time. Certainly a great value for money.

12 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Shabi was really great on both the quote and the continued communication during the 2 days we had bus tours booked. Very informative and responsive. The service was great and the travel was very comfortable for our large group.

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Mr usman again made a show and found a…

Mr usman again made a show and found a last minute vehicle in cologne during anuga. Big thanks to him and sure our driver mr onur was an amazing person to help my vip guests abd looked adter them about any needs. Thanks so much again

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A very reliable bus company

We had a great experience working with Global Bus Rental in Brussels from start to finish. The booking process was very easy and efficient, with quick responses and clear communication. The service was excellent — the bus was clean, comfortable, and always on time. A special thank you to our driver, who was very professional, friendly, and made the trip smooth and pleasant. We highly recommend this company.

5 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Group trip.

Very helpful drivers who assisted us with luggage. Arrived early for pickup so no need to worry. When our schedule changed they changed times accordingly. Very pleased with the service and will continue to use them.

2 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Smooth and Reliable Service for Our Study Trip

We are architecture students from the University of Liechtenstein and traveled with this bus service from Lisbon to Monsanto as part of our seminar week. The entire experience was excellent. Communication was smooth and reliable, and it was reassuring to know that our contact person was always available whenever we had a question. The bus was punctual, clean, and very comfortable, which made the trip easy and enjoyable. Everything went exactly as planned, and we would gladly book this service again and highly recommend it to others.

30 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Wedding Transport Success

Usman at global bus rentals helped organise 3 different modes of transport in Greece for my wedding. It was a good price and ran seamlessly! Thank you Usman!

8 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The best service

I recently used Global Bus Rental for my transfer from Germany to the Czech Republic, and I must say the whole experience was excellent. The vehicle provided was modern, clean, and very comfortable, making our journey smooth and enjoyable. Our driver was extremely professional, punctual, and courteous, which gave us complete peace of mind throughout the trip.

A special mention goes to Usman, who made the entire booking process effortless. From the very first interaction, he was quick to respond, clear in communication, and ensured that every small detail was taken care of. His support truly made the trip stress-free for us.

The best part was how everything was organized so seamlessly that we didn’t have to worry about anything—just sit back and enjoy the ride.

We will definitely use Global Bus Rental again for our future travels, and I would highly recommend them to anyone looking for reliable, comfortable, and professional transport services in Europe.

26 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Luxurious and Comfortable in One

The service offered to us by Global Bus Rental was extremely amazing! My friends and I had a great time chilling inside the bus eventhough the travel time was sooo long for our landtrip. I couldn’t stress enough how helpful this service was, and just how essential it is for everyone to be comfortable during your trip. It just sets the mood for the whole trip. Book their service now and I assure you you won’t regret it!

7 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from the company.

Fantastic service from the company.
Transport booked for 3 days whilst in Italy for our wedding. All ran perfectly. Adjustments prior were made without question. Good, fast communication with Usman.

Numbers provided for the drivers for the 3 days. Drivers always on time and very accommodating.
Definitely recommend. Would use again.

7 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Request not agreed extra payment at the end of service

We contracted and paid for a one-day tour service in Paris. The service itself was very good. However, at the end of the tour, when the driver dropped us off, he claimed we had to pay an additional €200 because the return drop-off to the original pickup location was not included. Our invoice clearly stated that it was included. It appears there was a discrepancy between the terms agreed upon by the company and the driver, which led to an unfortunate argument between us, the driver, and a third-party intermediary who had hired the driver. It seemed that someone had misled the driver, as he showed us a message from the intermediary falsely stating that we had agreed to the extra payment—which we absolutely had not.

18 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Strongly Recommend!

Everyone is so productive and kind!
I had a wonderful experience and I recommend Global Bus Rentals to everyone who wants to have the best experience ever!
Special shout out to Francis and Spiros who helped us with booking and the journey!

11 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Coach and guide service in Budapest

Mr Lee Smith was extremely helpful. The arrangements made by him wete perfect. The driver was always in time. The coach provided was nest clean and very comfortable. The guide was very knowledgeable. Overall we had an excellent experience.

10 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Shout out Mr. Jude

I recently had the pleasure of traveling with Global Bus Rental for a 6‑day trip, and I couldn’t be more impressed with their service. From the very beginning, they provided us with a bus that was not only spacious and comfortable, but also very presentable, modern, and impeccably clean. It was clear that they take great pride in maintaining their fleet to a high standard.

Our driver was exceptional—always punctual, friendly, and genuinely helpful throughout the entire journey. His professionalism and courteous manner made every day on the road smooth and stress‑free. I also want to give a special shout‑out to Jude, the operator, who went above and beyond by regularly checking in to ensure that everything was going well. His attentiveness and dedication gave me a strong sense of safety and reassurance, which is invaluable when traveling.

Overall, I can confidently say that Global Bus Rental is a company I would highly recommend to anyone in need of reliable and top‑quality transportation. Their commitment to customer satisfaction, combined with their outstanding service, truly made my travel experience a memorable one.

1 de agosto de 2025
Opinião espontânea
logótipo da Global Bus Rental

Resposta da Global Bus Rental

Thank you so much for your kind words and thoughtful feedback!

We're truly delighted to hear that you had such a positive experience during your 6-day trip with Global Bus Rental. It means a lot to know that our bus quality, driver service, and overall coordination met—and hopefully exceeded—your expectations.

Your special mention of Mr. Jude has been shared with him, and he was genuinely touched by your appreciation. He takes great pride in ensuring every journey runs smoothly, and your acknowledgment reinforces the passion we all share for excellent service.

We’re thrilled to have earned your recommendation and look forward to welcoming you again on future travels. Should you need anything down the road, we're just a message away.

Classificada 5 em 5 estrelas

They were very responsive to requests

23 de julho de 2025
Opinião espontânea
logótipo da Global Bus Rental

Resposta da Global Bus Rental

Thank you so much for your kind feedback!

We’re truly pleased to hear that you found our team responsive to your requests. At Global Bus Rental, we pride ourselves on providing quick, clear, and helpful communication at every stage—from initial inquiry to final drop-off—so it's great to know this was reflected in your experience.

Our team works hard to be available and attentive, ensuring that every request is handled with care and efficiency, whether it's a last-minute change, a special requirement, or simply a question. Your satisfaction and peace of mind are very important to us, and we’re always ready to go the extra mile to support your travel plans.

It was a pleasure assisting you, and we would be happy to welcome you again in the future. If you ever need transportation services again, please don’t hesitate to reach out—we’ll be here to help.

Thank you once again for choosing us and for your trust in our service!

Classificada 1 em 5 estrelas

Terrible Experience – Completely Unacceptable Service

We booked and paid in advance for a 26-seater vehicle for our group of 25 people. However, on the days (4 days) of the service, the company sent two old, small, uncomfortable vans with no air conditioning. This was absolutely not what we agreed on.

The vehicles were in poor condition, completely unsuitable for the summer heat, and caused serious discomfort for everyone in our group. The company made no effort to inform us in advance or offer any kind of compensation or apology.

This was a major disappointment and a clear case of false advertising. I would strongly advise others to stay away from this company unless you want your plans ruined and your money wasted.

12 de julho de 2025
Opinião espontânea
logótipo da Global Bus Rental

Resposta da Global Bus Rental

First and foremost, we would like to sincerely apologize for the inconvenience and frustration you and your group experienced during your recent trip. We truly regret that the service did not meet your expectations, and we fully understand how disappointing this must have been after careful planning.

At Global Bus Rental, customer satisfaction is one of our top priorities. We always aim to provide reliable, comfortable, and professional service, and we are truly sorry that you felt this standard was not met.

However, we would like to take a moment to explain the situation and clarify a few key points—not to excuse the discomfort caused, but to offer context:

As stated in our terms and conditions agreed upon at the time of booking, in the unlikely event of a mechanical issue or vehicle unavailability, we reserve the right to provide alternative transport using smaller or larger vehicles to ensure the trip continues as scheduled. This is to avoid any cancellations or last-minute disruptions to your plans.

In your specific case, due to an unexpected technical issue with the originally assigned 26-seater bus, we quickly arranged three separate vehicles to accommodate your group of 25 passengers. These vehicles were:

In excellent condition
Fully air-conditioned (with working A/C in each vehicle)
Operated by professional drivers

Contrary to your experience, all the vehicles provided were from our regular, reliable fleet. Our air conditioning systems were fully functional, and no mechanical defects were reported by the drivers at any point.

Additionally, we maintained constant communication with your group throughout the process. Both Mr. Usman and Mr. Jude were directly in touch with you before and during the service, updating you on all developments and arrangements.

The cost of providing three vehicles and three drivers—including added fuel, logistics, and coordination—was significantly higher than the amount paid for the original service. However, we chose to bear these additional expenses entirely at our own cost, because we are committed to honoring our bookings even under challenging circumstances.

While we acknowledge that this solution may not have felt ideal to you, it was arranged with urgency, responsibility, and full intention to uphold your travel plans without interruption.

We understand and respect your right to share your feedback. However, we also ask that the facts be represented accurately, as we did everything in our power to ensure your group received continuous service despite unexpected challenges.

As a gesture of goodwill, we would still be happy to offer you a discount or complimentary service on your next booking, should you consider giving us another opportunity to serve you.

Once again, we apologize for any discomfort caused and thank you for your understanding and honest feedback. We remain committed to improving every day and hope to have the chance to restore your confidence in us.

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