What made my experience so great is that the product actually works. Also I love being a member because of the credit I acquire through my membership fee and purchases made, I can used it as a gif... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rio was amazing! I explained my issue & it was IMMEDIATELY resolved! I understand that sometimes companies can’t always make their customers happy but that was certainly not my experience with Glo Mel... Ver mais
I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Ver mais
My ordering experience with GloMelanin was seamless. The communication and respond time was quick and the package came in two days right after I ordered it. I'm excited to use this beautiful product.... Ver mais
Informações sobre a empresa
- Centro de bem-estar
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de cosmética
- Clínica de dermatologia
- Máquina de venda de produtos de cuidados da pele
Escrito pela empresa
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Informações de contacto
Estados Unidos da América
- glomelanin.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
ELYKA - sending you Glo-Gratitude!
ELYKA! Thank you again for your help with another Glo Melanin order. I really appreciate your support and how quickly you stepped in to assist. Your help really made the process much smoother. Stay awesome!!

Resposta da Glo Melanin
Awesome product
Awesome product, bought the lip balm for smokers lip after seeing the ad on ig, I threw in a turmeric soap. The lip balm is amazing could tell the difference between this and the other chapsticks immediately. Turmeric soap feels goood on skin, smells good. I can see some brightening of usually dull parts of my face (around the mouth area). Shipping was fast, nice I could track in Apple wallet.
Can’t wait for my next order. This will totally be recommended and gifted to my trans bros this holiday as a self care package during our journey.

Resposta da Glo Melanin
I had a great experience with Glo…
I had a great experience with Glo Melanin. After using the products just one time, I noticed a significant difference and was genuinely impressed with the quality. The products felt effective right away and exceeded my expectations.
I did have one item arrive with a broken piece, but their customer service was outstanding. A representative named Rio quickly responded and sent me a replacement item free of charge with no hassle at all. The issue was corrected very fast, which shows they truly care about their customers.
The overall shipping was also fast, and everything else arrived in great condition. Between the quality of the products, the excellent customer service, and the quick shipping, I would definitely recommend Glo Melanin and will be ordering from them again.
My Name is Lavonte Darnell

Resposta da Glo Melanin
Thank you
Thank you, Elyka, for appropriately addressing my concerns.

Resposta da Glo Melanin
Elyka was fast with resolving my…
Elyka was fast with resolving my shipping address changed. Waiting patiently for lip brightening balm...

Resposta da Glo Melanin
When I received my order one of my…
When I received my order one of my items came damaged and had spilled all over the box! I reached out to customer service and the response was speedy genuine and kind! Elyka helped with the process of getting a new face wash right away! So far I’m loving the other products are amazing the chapstick keeps my lips moisturized and the face cream is light and moisturizing as well !

Resposta da Glo Melanin

Resposta da Glo Melanin
The Glo Melanin Lip Balm works great
The Glo Melanin Lip Balm works great. My order was filled and shipped quickly.

Resposta da Glo Melanin
My order was received quickly and they…
My order was received quickly and they kept me updated on the process. I like the quality of the products. I bought the foaming face wash and I like the brush that’s attached to it. I also got the face cream. I’m looking forward to the results.

Resposta da Glo Melanin
Masters of customer service
Elyka P. with Glow Melanin chat support took excellent care of me. She responded to an inquiry I made about my facial scrub and determined that it needed to be replaced and immediately processed a replacement for me. There wasn't a lot of back and forth, and I can honestly say I had an excellent customer experience. I wish more companies had that type of service. Thanks again Elyka P.

Resposta da Glo Melanin
Ive been using for approx 6 months or…
Ive been using for approx 6 months or more and I love their products, I see results and are happy with them. Takes consistency and patience as in everything else you care about with yourself. Love on you and it'll show that you do. I recommend Glo Melanin for that beautiful melanin glow.

Resposta da Glo Melanin
great customer service
The communication between the agent, Elyka, & I was very professional & welcoming. I felt comfortable expressing my issue with my order. I am satisfied with the customer service. I haven't used the products yet but leading up to me actually using them I am very satisfied!

Resposta da Glo Melanin
Easy to use and it works
Easy to use and doesn't have a strong scent. Also the products are improving the dark spots on my forehead and cheek

Resposta da Glo Melanin
Thank you Elkya for helping me with…
Thank you Elkya for helping me with replacing my product. You are the best🫶🏼 and I love my results from Glo Melanin✨ #TeamGlo✨

Resposta da Glo Melanin
My package arrived broken
My package arrived broken. I sent an email and Rio helped me and was very helpful and got me a new package!

Resposta da Glo Melanin
Great customer service
Great customer service. I decided to cancel my Glo Melanin subscription primary because I had not had a chance to evaluate it before my 2nd order was due to ship. As directed I sent an email with my decision to cancel. Elyka responded courteously and quickly. My subscription was immediately cancelled.

Resposta da Glo Melanin
Good evening I would like to I got my…
Good evening I would like to I got my order even though it was late engineer was still my fault They had my old address and I moved so I finally got to them and text them and said I gave them my new address and before I knew it my package was in the way and I really appreciate that with 5 stars or more thank you guys I had my cream and I'm loving it and then see a little result and I appreciate you guys thanks very much

Resposta da Glo Melanin
My first order never came and luckily I…
My first order never came and luckily I purchased the insurance. They are now sending me another shipment. Can’t wait to try it. The customer service has been excellent and communication has been flawless. Thank you so much!

Resposta da Glo Melanin
AWESOME CUSTOMER SERVICE!!!
AWESOME CUSTOMER SERVICE!!!
I placed an order with two different products. When my shipment came , only one product was in my delivery. I waited about a week to contact the vendor to explain that I did not receive the second product.
Elyka, was my customer service person. She listened to what I was saying and responded appropriately. She apologized and acknowledged that they did make a mistake and left out the second product. She immediately sent out the product among free gifts!
In these times it is hard to find great customer service , but today, Elka, serviced the customer! I love it! Thank you so much , and I love the products!

Resposta da Glo Melanin
I got my shipping problem resolve in…
I got my shipping problem resolve in almost record time. This has been one of the easiest order corrections I’ve experienced, I had informed informed the help chat that I had yet to receive my order in three months. Then Elyka responded in less than hour and got my order reshipped with ease.

Resposta da Glo Melanin
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