What made my experience so great is that the product actually works. Also I love being a member because of the credit I acquire through my membership fee and purchases made, I can used it as a gif... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Rio was amazing! I explained my issue & it was IMMEDIATELY resolved! I understand that sometimes companies can’t always make their customers happy but that was certainly not my experience with Glo Mel... Ver mais
I reached out to Glo Melanin to cancel my recurring subscription. I am satisfied with the products, but currently I have more than enough and didn't want to continue getting more products auto-shi... Ver mais
My ordering experience with GloMelanin was seamless. The communication and respond time was quick and the package came in two days right after I ordered it. I'm excited to use this beautiful product.... Ver mais
Informações sobre a empresa
- Centro de bem-estar
- Fornecedor de produtos de beleza
- Loja de cosméticos
- Loja de cosmética
- Clínica de dermatologia
- Máquina de venda de produtos de cuidados da pele
Escrito pela empresa
Custom products for Melanin skin that actually work. Natural ingredients that are safe for long-term use. Created by leading Melanin Skin Experts
Informações de contacto
Estados Unidos da América
- glomelanin.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am very happy with my order
I am very happy with my order. I love these products!
Elyria has been so helpful
Elyria has been so helpful, understanding and patient with me.
Thank you so much for everything
Super responsive and quick resolution…
Super responsive and quick resolution of my issue. Andddd, it was actually my fault for giving the wrong address for the package to be mailed to in the first place. Elyka was quick and super helpful in resolving the issue and re-mailing my package to my current address! Thank you so so much!
Elyka helped with my issue with no…
Elyka helped with my issue with no sweat! She was very helpful when I needed help pertaining to my order. Thank you Elyka for a wonderful customer service! 👏
Elyka was amazing and very helpful in…
Elyka was amazing and very helpful in resolving my issue of a missing package. I will continue to support!
Awesome body oil very smooth and and…
Awesome body oil very smooth and and skin feel soft already thank you very much
Rio Rocks
I didn’t pay attention when checking out and accidentally set myself up for a subscription AND I had my delivery sent to my former address. Rio in customer service was excellent in helping me correct my wrongs. Will definitely be ordering again
Customer service
I ordered several skincare items, and when my package arrived, I noticed that two items were missing. I emailed customer service, and Rio responded almost immediately! They were incredibly kind, helpful, and quickly provided me with a tracking number for the missing items. I really appreciate how fast they resolved the issue and the excellent customer service. It's so reassuring to know they truly care about their customers. Thank you, Rio, for making the experience so easy and stress free!
I just made my first purchase with Glo
I just made my first purchase with Glo, and I'm looking forward to using it for the first time. I also wanted to share that Glo's customer service has been fantastic in assisting me with my concerns during my order, and got it handled right away, thanks to Rio. Rio, thank you again for your amazing service! I really appreciate how quickly you responded to my needs.
So I wanted to follow up on my last…
So I wanted to follow up on my last review for this company. They had many issues with the shipping process for my order but they were able to come back and fix it and even sent me something free for the inconvenience!
Rio and Nia were great…
Rio and Nia from Glomelanin were efficient and polite! Thank you for all your help😊!
Elyka was great…
I placed the order to my billing address and Elyka was able to update the shipping address before the label was created making this a painless process. Unlike other companies I’ve used before. Service was top notch! Thank you Elyka! Looking forward to trying the product!
I was having problems entering a…
I was having problems entering a discount code but Elyka was able to help me with the problem so I was able to restock my face products….Yes!!!!
Elyka, thank you so much 😊
Rio helped me and was so amazing
Rio helped me and was so amazing. The communication throughout the process was very good.
Elyka responded to my request to…
Elyka responded to my request to redirect my order to an updated address. She was very clear and confirmed that everything was taken care of. Thank you.
Response time was quick
Response time was quick! Elyka was able to get the situation handled quickly and in less than 24 hours notification of a refill of my lost purchase was in my inbox.
Great Customer Service
Unfortunately, the products did not work for me personally. The communication & return process regarding the money back guarantee was a little lengthy, but ultimately I was refunded as promised. I was appreciative of how Rio was very responsive and helpful in Messenger walking me through the return/refund process.
Enjoying the bar soap
I really do enjoy showering with the Go Melanin soap. At first I didn’t think that I would like it because I only used liquid body soap. But after a couple of times using it, I love the way my skin feels. It’s softer and it doesn’t take much of the body oil to keep it soft and smooth. I will continue to use it.
My skin is clearing up in just a few…
My skin is clearing up in just a few weeks that I have been using the scrub, oil, and roll on spot remover. I am looking forward to continuing to see what the products do even further down the road.
Customer Service A+
I’ve been using the Glo Melanin products for about two years now. When I found out that my last shipment was stolen I was upset. However, I had the shipping protection. Rio was a great help in reassuring me that I had nothing to worry about. Rio was communicative, patient and kind throughout the process. I will be placing more orders, not only because the products do work but also because the customer service is A+.
A Experiência Trustpilot
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