Bought Glove Glu Megagrip Gloves(red) and they are very poor, worse gloves my son has worn! Lack of grip. The glove is nice glove, good fit, good delivery but the performance is terrible, worn once a... Ver mais
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I had a query after my gloves showed a bit of wear early on, the guys at GloveGlu reassured me and explained the situation, responding to my email in 30 mins. They even offered me a refund if I was... Ver mais
I purchased a pair of DRY SKINN goaly gloves for my son for Christmas and within a few weeks they developed a fault where the stitching came away on the wrists. I absolutely cannot fault the custom... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
At gloveglu, our goal is clear – to make the most innovative care products around to keep you and your kit running at their maximum and making them look like new when you’re done! So what’s the story? It all started with a lightbulb moment. Glove manufacturers spend endless hours striving to make their latex as tacky as possible, but are forced to compromise with the longevity of the palm. So what if we develop a spray that can be sprayed on any glove at any price point and to increase the grip as well as condition the gloves we asked ourselves. In 2012 gloveglu was born – to make your gloves last longer and to improve the grip. Fast-forward to today and gloveglu has become a global brand with a stable of brand ambassadors and, in case you haven’t noticed, we do a bit more than our original gloveglu these days. You’re probably thinking, “That’s nice. These guys make sticky stuff!” but the truth is we do a whole lot more than that. We are obsessed with sport and are striving to make gloveglu the default technology for any sport where you wear a glove. We continue to accelerate our product development programme and are working alongside a number of leading global brands to bring you a range of “powered by gloveglu technology” products as well as producing our own product range. So, if you’re smart, (and we know you are because you’re on our website!), be sure to keep an eye out for the latest gloveglu range. We currently have an insanely busy R&D program so please keep checking to see the exciting products we’re about to launch!
Informações de contacto
Radio House, Bampton Business Centre South, Bampton, Oxfordshire, OX18 2AN, Bampton, Reino Unido
- +44 1993 228699
- info@gloveglu.com
- gloveglu.com
4,2
Bom
131 opiniões
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Excellent Support to Replace DRY SKINN Gloves
I purchased a pair of DRY SKINN goaly gloves for my son for Christmas and within a few weeks they developed a fault where the stitching came away on the wrists.
I absolutely cannot fault the customer service we received. Simone responded to my emails in a very timely manner, offered various solutions (as the gloves weren’t in stock in size) to replace the faulty gloves, and provided another pair of superior gloves which arrived the following day.
I’d highly recommend both the company and the products - the fault on the gloves have been reported to the manufacturer, but they are clearly high quality. We’ll certainly go back to them - and thankfully I have a very happy son.
Thank you 😊
21 de janeiro de 2022
Opinião espontânea
Fantastic service
Fantastic service, lovely product and I didn't get ripped off for postage
9 de janeiro de 2022
Arrives with gloveglu wrote over packaging
Arrived with gloveglu printed all over the packages. Made it worst that my teenage son took the parcel from the delivery man.
8 de janeiro de 2022
No problem at all ordering from glove…
No problem at all ordering from glove glu. Very fast delivery had no problems with item bought
5 de janeiro de 2022
Glove Glu Customer Care
Spoke with Sim at GloveGlu re some questions on a recent purchase I made. Very quick, polite response and questions answered no problem. Great service and everything done within 3 hours. Superb
4 de novembro de 2021
Opinião espontânea
Fab service
The gloves arrived slightly damaged, I emailed into support who came back to me same day, all resolved.
Fantastic product and fantastic service!
28 de outubro de 2021
Opinião espontânea
Great Product the glove glu :)
10 de outubro de 2021
As seen in videos and from what you read
5 de outubro de 2021
Brilliant human customer service!
I contacted the company because (a) my 15yo son loves their products, but (b) there was a minor issue with the bottle. They got back to me really quickly - a heartfelt personal response - and arranged to send a replacement to my son. This is brilliant customer service.
1 de outubro de 2021
Opinião espontânea
Very helpful company to use
Very helpful company to use, had a few questions which they promptly answered.
17 de setembro de 2021
Thank you sim
Unfortunately I had an issue with the item I purchased but the support I received from the customer service team especially Sim. I was very pleased with and they sorted out all the issues
16 de setembro de 2021
Spot on as always.
10 de setembro de 2021
Grandson was deighted.
10 de setembro de 2021
When ordering we were not given a 6 to…
When ordering we were not given a 6 to 8 week wait time so sat around waiting for my sons birthday 0resent that did not or should I say still has not turned up
3 de setembro de 2021
Resposta da gloveglu.com
We're dissapointed to receive this feedback. This is a bespoke custom made glove created for you. Lead times are indicated when designing the product and our customer care team have informed you along the way about the timescales, as well as pushing the factory to produce the gloves quickly.
We were informed that your son's birthday is September 9th and I can confirm that the gloves should be with you by September 7th. We have also included, as previously informed, a free of charge vacuum water bottle worth £15 as a gesture of goodwill.
Had a problem with the first pair of…
Had a problem with the first pair of gloves..nothing major but after sending photos to the company they got back to me straight away and sent out another pair free of charge. Cant fault the company for there customer service and the quality of there items are really good.
23 de agosto de 2021
Best glove cleaning products
Best glove cleaning products, used before and will use again and again.
23 de agosto de 2021
What an amazing brand and customer service
I had a query after my gloves showed a bit of wear early on, the guys at GloveGlu reassured me and explained the situation, responding to my email in 30 mins. They even offered me a refund if I was unhappy with the product even though they weren't faulty.
Special thanks to Sim who handled my query, will certainly be sticking to the brand!!!
19 de agosto de 2021
Good quality,fast delivery
18 de agosto de 2021
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