Glued to Music Opiniões 

114
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I couldn't find the specific type of pots I needed in the US and worried that it would take an eternity to receive them. They arrived lightning fast - faster than many domestic parts suppliers can shi... Ver mais

Classificada 1 em 5 estrelas

I ordered 4 push pull pots. And they are horribly packaged, Those uneven shape items loosely put in a bubble envelop. Ended up one with connector broken off. The packaging is al compresses. Left 3 me... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've bought a bunch of stuff from Glued to Music both expensive and cheap. The products have always despatched quickly and arrived fast. This time i purchased an item that arrived incomplete - i c... Ver mais

Classificada 5 em 5 estrelas

The Glued to music team upgraded this delivery (free of charge), The Hosco adapter ferrules work a treat. They allow 6.5mm tuner shaft to fill a 10mm hole. Allowing me to swap out those clunky Grover... Ver mais

Informações sobre a empresa

  1. Loja de instrumentos musicais

Escrito pela empresa

Glued to Music is a small and independent business based on the South Coast of England. We specialise in the highest quality tools and parts for luthiers, guitar techs and hobbyists.


Informações de contacto

  • Unit 1E (S) Hamilton Business Park, Gore Road, BH25 6TH, New Milton, Reino Unido

  • gluedtomusic.com

4,5

Excelente

TrustScore: 4.5 em 5

114 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

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4,5

Todas as opiniões

(114)

33 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Good communication. Order was filled and despatched incredibly quickly. Can highly recommend this company for service and high quality items!

8 de abril de 2026
Classificada 5 em 5 estrelas

All in all, excellent service...

Just a small order for two Schaller strap buttons, one of which had a problem with the hex socket. However, after sending an email to them showing the problem, a replacement button was sent to me very rapidly.
All in all, excellent service with the initial order arriving after only a couple of days and the replacement sent immediately they were aware of the problem. Definitely 5 stars!

26 de janeiro de 2026
Classificada 5 em 5 estrelas

First time ordering from glued to music…

First time ordering from glued to music and as always when ordering from a new place I hope it will all work out ok. I purchased a Schaller Floyd rose through the website, it was dispatched the following day and I received it the day after that. Fantastic quick service and I’ll be very happy to buy from them again in the future!

14 de janeiro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Can not get through to the company. Matter resolved.

Can not get through to the company. Only email, 'captcha' denied access to emails, no phone number. Trying to chase order.☆☆☆.
19th January. Resolved, company contacted me, was able to reorder.
Quick delivery, exact item, happy. Contact only by email, captcha bug keeps throwing me out, I would prefer a phone number if there's a problem. I will use this company again.

2 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant

Even though my orders have been small, the service and fast delivery have been top notch, free postage as well as great prices.

4 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I've emailed them with questions about…

I've emailed them with questions about a small accessory I had trouble finding (a certain size of strap buttons for my jazz bass). They emailed back within a day and took the issue as seriously as if I was planning to spend hundreds of pounds with them.
I've placed a larger order than I planned, because I was so happy with their customer service I thought why not stock up on some picks and string wipes.
Default 48hour free royal mail delivery and the strap buttons fit perfectly!
I'll definitely purchase from them again!

10 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great advice and service

The customer service from the Glued to Music team was great throughout and they were able to advise on the correct part that would fit my specific Ibanez guitar perfectly. Communication was fantastic and the items were dispatched quickly and securely. They seem like they genuinely care about their customers and I won't hesitate to buy my guitar parts from Glued to Music in the future.

27 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great communications and items

I ordered some guitar upgrades from Glued to music (bridge / tailpiece and knobs). The communications were great, i got an e-mail double checking if i had ordered the correct gear as there were some metric and some imperial items on the order. When i gave it the thumbs up, the order was placed, shipped and at my door the next day. Great service, thanks!

13 de novembro de 2025
Classificada 5 em 5 estrelas

great parts, quick shipping

Bought a truss road tool through reverb and it arrived very quickly.

I had a to cancel a different order and they were really helpful, cancelling and refunding without issue.

Will definitely be using for all my spares in future!

13 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible After-sales Service!

Having had to return a set of PRS pickup rings to ‘Mark’ at glued to Music - as they were not suitable, I was informed that the goods were unsuitable for return - even though we discussed the matter previously. I meticulously packaged the goods and paid for the return postage, only to be informed that I should buy another set of different rings - at my own expense. How dare he and Glued to Music suggest that I would ever consider doing business with them ever again. I intend to share his appalling email with my social media network and musician friends.
Stunned by this!! I there was a ‘zero’ star, I would have used that instead.

10 de outubro de 2025
Opinião espontânea
logótipo da Glued to Music

Resposta da Glued to Music

The original request we had was to exchange black pickup rings to ivory, unfortunately on receiving the black rings back they had been marked from installation and we sent photos and mentioned that if they did want to order the ivory rings we would return the black rings back to them at the same time as unfortunately we cannot accept used returns

Classificada 5 em 5 estrelas

Great service

Great service. The item I bought was good quality and I was kept informed throughout the delivery process. I’ll definitely recommend this company.

6 de agosto de 2025
Classificada 5 em 5 estrelas

Reliable service, prompt deliver, great communication.

Service is absolutely top notch. They always dispatch everything really quickly, the advertised stock control is perfect, things always arrive in good condition, they just provide a brilliant service. I am a guitar tech in the North East of England and I use many suppliers for both tools and parts. Glued to music is becoming one of my go-to places every time. Highly recommended.

3 de julho de 2025
Opinião espontânea

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