I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Ver mais
A empresa respondeu
I’ve had an excellent experience with Go54’s support team. Every time I reached out with an issue, the response was immediate and the resolution was handled quickly and professionally. Their effic... Ver mais
A empresa respondeu
I had a challenge, and a support staff named Adeola assisted me. It was so prompt. I was shocked. Go54 has really improved, and I'm happy to experience this shift.
A empresa respondeu
Adeola A. help me to solve my confusion on payment i made for a pneding domain. she explained really well on why my domain is not active yet and helped further by confirming my payment status. her ass... Ver mais
A empresa respondeu
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Round the clock, and responsive customer service.

Resposta da Go54
Rapid and direct response to the problems at hand. Amazing team

Resposta da Go54
I got all the help I needed. Thank you very much.

Resposta da Go54
They answered my complaint swiftly and got my service restored.

Resposta da Go54
Fast service, quick response and less than 24hrs resolution of queries

Resposta da Go54
they are swift and speedy to resolve issues

Resposta da Go54
They pay attention to me and guide me step by step

Resposta da Go54
zero support!!!!!!!I honestly have no words. cant renew domains from client area invoices are such a stuff up, so much for having a reseller account of which you have NO POWER over anything truley and honestly the worst provider. Can someone PLEASE answer me on the so called LIVE CHAT

Resposta da Go54
This is the worst decision to make, don't think about using this service. You will end up depressed

Resposta da Go54
I wish I can give them zero review.
They are the worst company I have experienced.
They are literally a fraud.
I look forward to their closing down the way they have frustrated other companies.
They are a disgrace to business.

Resposta da Go54
Whogohost use to be the best Nigerian host provider, maybe Nigeria has happen to them. But i still recommend people to partronize them because charity they said begins at home.
To whogohost team, kindly know that what we need is always swift response to our complains, this is how you can comeback to top chat again. the 3 star i gave is for the service you've provided not the one you are currently providing
Cheers

Resposta da Go54
No1 domain and hosting provider think of whogohost when its comes to lunching your server and other internet service🌟💫

Resposta da Go54
There is no time I will buy a server from them and it would be functional. It's always a constant drag for a stable shared server
Their service is poor. If u are comfortable with having to chat them up frequently to resolve just one issue then you should choose them. I am presently planning to move all my domains from them
Very stupid set of people... Dont even fustrate your life.. just avoid them..e no get who dwy host for there
The worst hosting company on earth.
We made sure our hosting renewal fees where paid before due date they went ahead and suspend account even after all payment bank receipt.
I will greatly discourage any one.
We will be moving to a more responsible platform.
i dont know if they actually do anything than to collect money, after they collect money na you go dey run after them to resolve issue and any small thing they will say they not incharge. You guys scammed me N20k and N5k Good not just that been suing you guys since 2022 january and been trying to stay with you with all attack and fraustration you've been giving this is the end i really hate ur customer care (Philip O) imagien the guy warning me the way i am chatting almost want to beat me online then close conversation without resolve getting angry........na only Godsent O calm me and chat me well
Dear WHOGOHOST/GO54 Team,
I hope this email finds you well. I am writing to express my concern regarding the recent price increment for your services. As a long-time customer of WHOGOHOST/GO54, I have always appreciated the value and reliability you offer. However, the recent price adjustment has prompted me to reach out and share my perspective.
There are two key reasons why I find the recent price increase troubling:
Impact of Exchange Rate Fluctuations: With the recent drop in the dollar rate, I expected to see a corresponding adjustment in the pricing of your services. As a customer who pays in local currency, the weakening of the dollar should ideally result in a reduction in costs for your services. However, the lack of alignment between the exchange rate and your pricing strategy has left me feeling disappointed and financially burdened.
Economic Hardship in the Country: It's no secret that our country is currently facing significant economic challenges, with many individuals and businesses experiencing hardship due to inflation, unemployment, and other economic factors. As a result, every expense, no matter how small, is scrutinized to ensure it aligns with our tightened budgets and financial constraints. The recent price increase for your services adds to the financial strain faced by customers like myself, making it increasingly difficult to justify the expense in the current economic climate.
As a loyal customer, I value the partnership we have built over the years. However, I believe it's crucial for service providers like WHOGOHOST/GO54 to demonstrate empathy and understanding towards their customers, particularly during times of economic uncertainty and hardship.
I kindly urge you to reconsider the recent price adjustment and explore ways to alleviate the financial burden on your customers. Whether through temporary discounts, revised pricing structures, or other creative solutions, I believe there are opportunities to maintain affordability while ensuring the sustainability of your business operations.
I appreciate your attention to this matter and sincerely hope for a swift and positive resolution. Your responsiveness to customer feedback will undoubtedly strengthen trust and loyalty within your customer base.
Thank you for your understanding.
Worst Experience Ever.
They hold your business hostage and ask for unwarranted payments. Do business with them at your own risk.
Very Poor Customer Service. Adeola A. (One of their representatives) has the worst etiquette. Should not be employed any where as a customer care representative. Totally ignores your messages deliberately. While holding one's business hotage. And even after making the so called payments. they've just ignored me all through
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