Go54 Opiniões 199

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I am not an IT professional, in fact far from it. I feared that my account has been hacked. I reached out to your Customer care team, Samuel O, patiently attended & responded, recovered my account and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve had an excellent experience with Go54’s support team. Every time I reached out with an issue, the response was immediate and the resolution was handled quickly and professionally. Their effic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a challenge, and a support staff named Adeola assisted me. It was so prompt. I was shocked. Go54 has really improved, and I'm happy to experience this shift.

A empresa respondeu

Classificada 5 em 5 estrelas

Adeola A. help me to solve my confusion on payment i made for a pneding domain. she explained really well on why my domain is not active yet and helped further by confirming my payment status. her ass... Ver mais

A empresa respondeu


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4,4

Excelente

TrustScore: 4.5 em 5

199 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I learnt something new.

10 de fevereiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hi Baralate,

Thank you for the 5-star review. We are glad to hear that you learned something new by communicating with us.

We appreciate your patronage.

Happy hosting,
GO54 Team

Classificada 5 em 5 estrelas

Round the clock

Round the clock, and responsive customer service.

7 de fevereiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

We are excited to be of great service to you. Thank you for giving us the opportunity.

Classificada 5 em 5 estrelas

Rapid and direct response to the…

Rapid and direct response to the problems at hand. Amazing team

2 de fevereiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hi Jude,

Thank you for the 5-star review. We are so thrilled to be of great service to you. Thank you for giving us the opportunity.

We appreciate your patronage.

Happy hosting,
GO54 Team

Classificada 5 em 5 estrelas

I got all the help I needed

I got all the help I needed. Thank you very much.

3 de fevereiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hi Softwork,

Thank you for the 5-star review. We are excited that we were able to be of help to you.

Thank you so much for your patronage.

Happy hosting,
GO54 Team

Classificada 5 em 5 estrelas

Quick Response and always ready to help.

Fast service, quick response and less than 24hrs resolution of queries

26 de janeiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hi Adelakin,

Thank you for the 5-star rating. It’s always a pleasure to ensure our customers' hosting experience is a positive one. Our support team will go above and beyond to ensure this is the case. If you encounter any other issues, please don’t hesitate to contact us.

We appreciate your patronage.

Happy hosting,
GO54 Team

Classificada 5 em 5 estrelas

they are swift and speedy to resolve…

they are swift and speedy to resolve issues

1 de fevereiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hi Generalismo,

Thank you for the 5-star rating. It’s always a pleasure to ensure our customers' hosting experience is a positive one. Our support team will go above and beyond to ensure this is the case. If you encounter any other issues, please don’t hesitate to contact us.

We appreciate your patronage.

Happy hosting,
GO54 Team

Classificada 5 em 5 estrelas

They pay attention to me and guide me…

They pay attention to me and guide me step by step

25 de janeiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hi Danladi,

Thank you for the 5-star review. We are excited you experienced quality service delivery and customer service from GO54.

We’re grateful for your patronage.

Happy hosting,
GO54 Team

Classificada 1 em 5 estrelas

zero support!!!!!!!I honestly have no…

zero support!!!!!!!I honestly have no words. cant renew domains from client area invoices are such a stuff up, so much for having a reseller account of which you have NO POWER over anything truley and honestly the worst provider. Can someone PLEASE answer me on the so called LIVE CHAT

21 de janeiro de 2025
Opinião espontânea
logótipo da Go54

Resposta da Go54

We are sorry you are experiencing these issues with your reseller account. The invoices for renewal are generated before the service due date. Please be patient with our bot and chat team as you get attended to. Please give us more details to reach you directly.

Classificada 1 em 5 estrelas

This is the worst decision ever

This is the worst decision to make, don't think about using this service. You will end up depressed

1 de novembro de 2024
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hello Victoria,

Our record does not show that you have any active service with GO54. Could you please provide more details as to why you think we are the worst? Customer satisfaction and quality service delivery are our watchwords and we strive to give the best.

Classificada 1 em 5 estrelas

I wish I can give them zero.

I wish I can give them zero review.
They are the worst company I have experienced.
They are literally a fraud.
I look forward to their closing down the way they have frustrated other companies.
They are a disgrace to business.

13 de setembro de 2024
Opinião espontânea
logótipo da Go54

Resposta da Go54

Hello Julius,

It is quite sad to hear this from you. Could you please provide more details on why you think we are a fraud? Sadly you have not provided your full name and we cannot find your details on our platform. Customer satisfaction and quality service delivery are our watchwords and we strive to give the best.

Classificada 3 em 5 estrelas

Whogohost use to be the best Nigerian…

Whogohost use to be the best Nigerian host provider, maybe Nigeria has happen to them. But i still recommend people to partronize them because charity they said begins at home.
To whogohost team, kindly know that what we need is always swift response to our complains, this is how you can comeback to top chat again. the 3 star i gave is for the service you've provided not the one you are currently providing

Cheers

12 de setembro de 2024
Opinião espontânea
logótipo da Go54

Resposta da Go54

Dear Barnabas,

Thank you for the referrals and feedback. Thank you for trusting the brand over the years. We can assure you that our processes are better and customer satisfaction is our goal. Our life chat support is swift and our infrastructure is solid. We appreciate your patronage.

Classificada 5 em 5 estrelas

No1 domain and hosting provider think…

No1 domain and hosting provider think of whogohost when its comes to lunching your server and other internet service🌟💫

9 de setembro de 2024
Opinião espontânea
logótipo da Go54

Resposta da Go54

Thank you for keeping us in business. We are excited to be of great service to you. Thank you for giving us the opportunity.

Classificada 1 em 5 estrelas

Their service is poor

Their service is poor. If u are comfortable with having to chat them up frequently to resolve just one issue then you should choose them. I am presently planning to move all my domains from them

29 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

The worst hosting company on earth.

The worst hosting company on earth.
We made sure our hosting renewal fees where paid before due date they went ahead and suspend account even after all payment bank receipt.
I will greatly discourage any one.
We will be moving to a more responsible platform.

23 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scam, they dont control anything

i dont know if they actually do anything than to collect money, after they collect money na you go dey run after them to resolve issue and any small thing they will say they not incharge. You guys scammed me N20k and N5k Good not just that been suing you guys since 2022 january and been trying to stay with you with all attack and fraustration you've been giving this is the end i really hate ur customer care (Philip O) imagien the guy warning me the way i am chatting almost want to beat me online then close conversation without resolve getting angry........na only Godsent O calm me and chat me well

22 de abril de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Dear WHOGOHOST/GO54 Team,

Dear WHOGOHOST/GO54 Team,

I hope this email finds you well. I am writing to express my concern regarding the recent price increment for your services. As a long-time customer of WHOGOHOST/GO54, I have always appreciated the value and reliability you offer. However, the recent price adjustment has prompted me to reach out and share my perspective.

There are two key reasons why I find the recent price increase troubling:

Impact of Exchange Rate Fluctuations: With the recent drop in the dollar rate, I expected to see a corresponding adjustment in the pricing of your services. As a customer who pays in local currency, the weakening of the dollar should ideally result in a reduction in costs for your services. However, the lack of alignment between the exchange rate and your pricing strategy has left me feeling disappointed and financially burdened.

Economic Hardship in the Country: It's no secret that our country is currently facing significant economic challenges, with many individuals and businesses experiencing hardship due to inflation, unemployment, and other economic factors. As a result, every expense, no matter how small, is scrutinized to ensure it aligns with our tightened budgets and financial constraints. The recent price increase for your services adds to the financial strain faced by customers like myself, making it increasingly difficult to justify the expense in the current economic climate.

As a loyal customer, I value the partnership we have built over the years. However, I believe it's crucial for service providers like WHOGOHOST/GO54 to demonstrate empathy and understanding towards their customers, particularly during times of economic uncertainty and hardship.

I kindly urge you to reconsider the recent price adjustment and explore ways to alleviate the financial burden on your customers. Whether through temporary discounts, revised pricing structures, or other creative solutions, I believe there are opportunities to maintain affordability while ensuring the sustainability of your business operations.

I appreciate your attention to this matter and sincerely hope for a swift and positive resolution. Your responsiveness to customer feedback will undoubtedly strengthen trust and loyalty within your customer base.

Thank you for your understanding.

22 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Worst Experience Ever.

Worst Experience Ever.
They hold your business hostage and ask for unwarranted payments. Do business with them at your own risk.

Very Poor Customer Service. Adeola A. (One of their representatives) has the worst etiquette. Should not be employed any where as a customer care representative. Totally ignores your messages deliberately. While holding one's business hotage. And even after making the so called payments. they've just ignored me all through

5 de fevereiro de 2024
Opinião espontânea

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