GoCruise & Travel with Tony & Dan Opiniões 

79
TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

Dan's attention to detail when helping us plan our cruise made a huge difference to the experience we had and was massively appreciated. His knowledge of the ship we were sailing on ( Cunard Queen An... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Our Canada and Alaska itinerary was planned in full by Dan. The organisation was excellent and any queries we had in advance were responded to without delay. We took several organised excursions... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We always book our holidays through Dan Hammond. His knowledge of the cruise industry is excellent.He has the time and patience to help anyone with the bookings,questions and queries to any situation.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Wow what can we say !! The perfect trip planned from start to finish. We gave Dan the dates window, our budget and what we wanted to do. And left it up to him and his team and they didn’t disappoint.... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de viagens
  2. Agência de viagens de cruseiro

Escrito pela empresa

We are a Kent-based family business, established in 2001. As GoCruise we (Tina & Tony Hammond) initially focused all our efforts towards the cruise sector and with that experience behind us, we remain cruise specialists, representing the vast majority of cruise lines on the world's oceans and rivers. However, as GoCruise & Travel we are now able to source and book your perfect land holidays too. Whether that is an African safari, a relaxing beach holiday, an adventure to the Galapagos or a short city break at home or away. Having laid the foundations and built up the business, Tina retired from the customer facing side of the company in 2010. After graduating from Southampton Solent university in 2019 our son, Dan, joined the business. Dan took his first cruise when he was just 18 months old and brings with him a younger generation's view of cruising. Whilst living in Southampton he acted as Port Agent for Royal Caribbean, Azamara and Marella cruises, gaining experience of the often-unseen side of the cruise industry. When Covid hit in 2020 Dan spent a great deal of his time helping our existing clients with the necessary re-booking of holidays, but he also took time out to help the wider community, answering questions from concerned holiday makers across social media channel


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4,9

Excelente

TrustScore: 5 em 5

79 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(79)

29 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fabulous experience

What a fabulous young man Dan is. Everything he does is professional and timely. He has a lovely manner and is very approachable to answer the simplest of questions. I would not hesitate to recommend him to anyone nor think twice about using his services again. Overall excellent service and value for money. Thank you all at Go Cruise and Travel for helping create a very memorable enjoyable cruise.

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Philippa - thank you so much for taking the time to review us. We are so glad you had such a memorable and enjoyable cruise. We can’t thank you enough for your kind works and your custom.

Classificada 5 em 5 estrelas

Exceptional Service – Far Better Than the Big Names!

If you’re worried that using a personal travel agent means you’ll get less service than a multi-branch agency — don’t be. Booking with Dan at Go Cruise and Travel with Tony & Dan couldn’t be further from that idea.

We’ve just come back from a cruise that Dan arranged for 170 people, and the service was absolutely top-notch. The booking process was smooth, we received timely reminders for balance payments, and we got clear guidance on submitting passenger info, downloading tickets, and getting our luggage tags. Everything was taken care of with professionalism and a personal touch.

We’ve now booked around 10 cruises through Dan, and we wouldn’t dream of going elsewhere. The service is second to none — consistent, friendly, and 100% reliable. You truly feel like a valued customer and friend by someone who understands what you want.
Highly recommended!

24 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Jonny and Will - thank you so much for taking the time to review the experience you’ve had with us. We truly value your custom and can’t thank you enough for the kind words!

Classificada 5 em 5 estrelas

This was an amazing experience

This was an amazing experience, Dan has been an incredible person organising everything and no question was ever to silly to be answered, he talked me through some of the technologies which I really didn’t understand and treated us with the utmost respect. These guys go above and beyond…. Thank you for being such a great team and wonderful to deal with. Highly recommend them.

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Tina - thank you so much for reviewing Dan’s service. We are so glad to hear you had such a great experience with him. We truly appreciate your custom and feedback.

Classificada 5 em 5 estrelas

The best service from start to finish

The best service from start to finish. Dan is professional and very efficient. He dealt with our upgrade request promptly and efficiently
I would definitely recommend Tony and Dan. We would definitely use them again
Thank you

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Greg and Kathy - we can’t thank you enough for taking the time to review us. It truly means a lot and we really value your custom. We will be around to help anyway we can.

Classificada 5 em 5 estrelas

Dan sold us the idea of this group…

Dan sold us the idea of this group cruise and we had such a lovely time. He had listened and replicated our recent trip with Princess so the room and dining were perfect. We really enjoyed the group cruise activities and being part of the Group Cruise.

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Paul - thank you so much for taking the time to review Dan’s service and your experience. We are so glad you had such an enjoyable time on the Group Cruise, we can’t thank you enough for your custom.

Classificada 5 em 5 estrelas

Can’t praise them enough!

A seamless and friendly service from enquiry to booking to departure. Dan makes the whole process very easy and any questions or queries are answered very promptly. Highly recommend!

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Sharon - thank you so much for taking the time to review Dan’ service and we are so glad you had such an amazing experience with him.

Classificada 5 em 5 estrelas

personal and attentive…

If you want personal and attentive, 5 star service, then these are the travel agents for you. Absolutely amazing we don’t use anyone else now. ❤️

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Donna, thank you so much for taking the time review us it really means a lot and we know how much Dan appreciates your custom and conversation.! Thank you!

Classificada 5 em 5 estrelas

Wonderful service and support!

We booked YouTube creators Paul & Carole Love to Travel’s group cruise on Princess Cruise Line through Dan, and the entire experience from inquiry, booking and support throughout the cruise itself was wonderful. We are from outside the UK in the states, and had to use Dan and GoCruise & Travel due to cruise line booking requirements, but Dan was there for us to walk us through the process. He was very accessible, friendly and super responsive to any questions that we had, even obviously outside UK working hours, which was greatly appreciated on a couple of time sensitive inquiries! We normally would not use a foreign travel agent, but I would have no hesitation in using Dan or GoCruise & Travel again in the future for any other group activities.

Thank you so much Dan for your support!

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Jeff - thank you so much for taking the time to review Dan’s service for the group cruise. We are so glad you had such an positive experience and we can’t thank you enough for your custom.

Classificada 5 em 5 estrelas

Our first cruise booked via Dan

My wife and I had never been on a cruise before, as we were not sure if we would like the experience. We spoke with Dan about our requirements and preferences, then booked a week cruise to Norway and Denmark. Dan’s knowledge, experience and advice is phenomenal, which helped us tailor a cruise that met those requirements.

We loved the cruise, which exceeded our expectations. A friend of ours did their first cruise, without speaking to a specialist like Dan and did not enjoy the cruise at all. I would like to thank Dan for his excellent service (nothing was too much trouble, always answering our many questions quickly and accurately). Without Dan’s help and knowledge, im sure we would not have had such a great experience. We will 100% be going on another cruise soon and will be using Dan to facilitate it.

17 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Thank you so much David for taking the time to leave a review. We are so glad to hear you had such an amazing time that exceeded your expectations and we can’t wait to see where you choose to sail next. We can’t express how much we value your feedback and custom.

Classificada 5 em 5 estrelas

Dan is hands down the best travel agent…

Dan is hands down the best travel agent we have ever used. He is knowledgeable, responsive to queries and has helped us plan two very memorable stay/cruise holidays. Would not book with anyone else now.

12 de maio de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Vanessa, thank you so much for taking the time to review us. We truly value your custom and so glad Dan has helped book some memorable holidays for you!

Classificada 5 em 5 estrelas

Avalon river cruise, Burgundy to Provence

It was our first cruise of any sort so we were a bit concerned about getting the right one for us.
After discussion with Dan we opted for an Avalon river cruise at Easter, which turned out to be really successful in terms of accommodation, service and activities. Flights and transfers were also arranged for us and very smooth.
Throughout the process, Dan and Go Travel’s admin was faultless.
Thank you.

8 de abril de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Robert, thank you so much for taking the time to leave your feedback. We are so glad to hear you had such a successful and smooth journey/time with Avalon. We’re also very glad to hear you had such faultless service from Dan and the admin team. Thank you so much.

Classificada 5 em 5 estrelas

Celebrity Beyond Ultimate Southern…

Celebrity Beyond Ultimate Southern Caribbean 28th March 2025.
This was our second cruise booked through GoCruise and Travel, our first being the Med last September which was excellent so were expecting the same sort of experience this time. Our flights to Miami were well timed and very enjoyable. On arrival at Miami we had to phone the arranged pick-up as there was no-one at the arrivals area waiting on us. Once they were contacted they advised us where to meet the driver as they were not allowed to sit at the airport pick up area to wait for us. Probably the only hiccup with the whole cruise. The hotel, Marriott Harbour Beach Fort Lauderdale, was very nice but a good bit out of the centre. However, the Water Taxi station was only a five minute walk away and enabled us to get about Fort Lauderdale very easily. At $33 each for a full day pass this was excellent value. We arranged our transportation to the port which was very easy through the Uber app and very economical. The embarkation process was excellent and we were on the ship within 10 minutes of leaving the taxi. The whole cruise experience was what we have come to expect from Celebrity and the only real issue we had was a loud banging noise on the bulkhead wall dividing the two staterooms. This was reported to our Retreat Concierge, Czarina, who immediately arranged for our butler and the maintenance manager to visit us and discuss the problem. I still don't know what they did to resolve the issue but after that there was no noise whatsoever. So hat's off to the Retreat amd maintenance staff for that. As stated Celebrity delivered an excellent cruise and we will definitely cruise with them again and use Dan for our future bookings.

28 de março de 2025
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Resposta da GoCruise & Travel with Tony & Dan

Mr Taylor, thank you so much for taking the time to leave such a detailed review of your trip. We are sorry to hear there were slight delays at the airport but I’m glad it was sorted. Overall we are so glad you had such an enjoyable holiday with Celebrity and they resolved issues quickly. We really value and thank you for your custom.

Classificada 5 em 5 estrelas

The Indochine II is the best boat on the Mekong!

The Indochine II was in my opinion the most elegant ship on the river. The food was exceptional and the staff were incredibly friendly, welcoming and professional.

12 de março de 2025
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Resposta da GoCruise & Travel with Tony & Dan

HI John, we are so glad you enjoyed your time on the Mekong River onboard the Indochine II.

Classificada 5 em 5 estrelas

Home from a fabulous cruise on Queen…

Home from a fabulous cruise on Queen Victoria arranged by the fabulous Dan at Go Cruise and Travel. Excellent service from start to finish. Would definitely recommend!

16 de dezembro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Thank you so much Carole for taking the time to leave your feedback of Dan’s service. We are so glad to hear you had such an amazing time on Queen Victoria and we can’t express how much we value your custom. Thank you!

Classificada 5 em 5 estrelas

Our Cunard Cruise experience booked through Dan and his Team

We have just returned from our Cunard Canaries Cruise booked through Dan. We all had a wonderful time that was without doubt enhanced by the advice given by Dan about what cabin grade to select given our current needs and the attention to detail taken by Dan and his team to make sure everything was in-place and correct before embarked.
The cruise was to celebrate a Birthday and we can not thank enough Dan and his team for the helping us with the voyage planning, taking care of the booking for us and making the experience special; it was a seamlessly easy process from start to finish.
We cannot recommend them highly enough and have another cruise ( or two ) already booked with them

15 de dezembro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Peter, thank you so much for taking the time to write such an in depth and glowing review of the service Dan and the team have provided. We are so glad to hear you had such an enjoyable time and we can’t express how much we value your feedback and custom as well as your advice.

Classificada 5 em 5 estrelas

Australia and new zealand

Super smooth experience from start to finish.Dan answered all queries within minutes whatever the time of day or night we will definitely use Dan for all our future cruises and holidays
Thanks Dan

10 de novembro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Mr Berry, thank you so much for taking the time to review us. We are so glad you had such a smooth experience with us, your custom and feedback is highly appreciated!

Classificada 5 em 5 estrelas

Used Dan to book this cruise as he was…

Used Dan to book this cruise as he was recommended by Paul and Carol love to travel and the response time was brilliant even though he was onboard a cruise at the time. We have also booked another cruise through Dan for next spring as everything was seemless. I had been booking direct with cruise lines etc as a previous agent let me down and so glad I got to hear about Dan.

16 de outubro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Catherine, thank you so much for taking the time to write a review, we are so glad you value our service and we can’t thank you enough for choosing to book with and support us. Thank you so much!

Classificada 5 em 5 estrelas

Super Dan!!! He's the best.

We have dealt with a few travel agents over the years but no one as responsive as Dad. Massive thanks to Dan for being so prompt and efficient. He organised a bucket list land and cruise trip for us and everything that he had control over worked perfectly. We will happily book with Dan again and highly recommend him.

8 de setembro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Debbie, thank you so much for taking the time to write such a glowing review of the service Dan has provided. We can't express how much your custom means to us. Thank you!

Classificada 5 em 5 estrelas

Have used Dan on a number of cruise…

Have used Dan on a number of cruise bookings, found him extremely efficient & helpful. Fantastic to deal with a ‘real person’ & not just an electronic booking system. Comes into his own on building multi stop trips and would highly recommend him.

18 de outubro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Richard, thank you so much for taking the time to leave a review. We are so glad you are so happy with Dan’s efficient and helpful service and know he loves putting together your multi-stop trips together. Thank you so much for you continued custom, it truly means a lot.

Classificada 5 em 5 estrelas

Dan always goes over and above what a…

Dan always goes over and above what a agent should, the service, and friendly service you receive, makes us always book with him

4 de outubro de 2024
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Resposta da GoCruise & Travel with Tony & Dan

Tim, thank you so much for taking the time to write such great feedback of Dan’s service. We can’t express how much we value yours and Michelle’s custom. Thank you!

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