Everybody else in the chain , INCLUDING your client. had agreed upon a date to work towards 14th of the month. Nobody at Gordon Brown replied to client/agent/anybody else involved . No effort from t... Ver mais
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Leia as opiniões dos outros
We’ve recently completed a sale and purchase with this firm, and we couldn’t recommend them enough! Ross was incredible from start to finish - communication was clear and we always felt reassured with... Ver mais
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We highly recommend Gordon Brown Law who dealt with both our sale and onward purchase. Special thanks to Alex who was very thorough from the start and kept us fully informed. Also thanks to Sophie and... Ver mais
A empresa respondeu
From start to finish Kate has been brilliant. Solicitors usually get a bad right up when moving house etc but not in this case. Communication was brilliant and I always got an email on the same t... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Our friendly approachable team of property solicitors, conveyancers and paralegals understand how stressful buying and selling property can be. Buying and selling a property is not always straightforward and due to a range of factors can take time. The legal process can often be difficult, but our team are here to assist you throughout the process. Alongside our case handlers, we have a dedicated Conveyancing Assistants team who can answer your queries on the telephone and provide you with up-to-date information as the transaction progresses. We have a team of newbuild property specialists who understand builders timescales, will communicate with your builder and will explain all plans and documentation in plain English. If you are looking to take your first step on the property ladder, or open the door to a new chapter, we are always on hand to answer any questions or concerns you may have. We are here to make moving as simple as possible, whether you are moving out, moving on or, moving up the property ladder. Our team is based in Moongate House, Team Valley, Gateshead. We are regulated by the Council for Licenced Conveyancers and will put you at ease by providing you with excellent support every step of the way.
Conveyancing Quote
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Visit our website www.gordonbrownlaw.co.uk
Informações de contacto
Moongate House, Fifth Ave. Business Park, Team Valley, NE11 0HF, Gateshead, Reino Unido
- 0191 388 1778
- website@gordonbrownlaw.co.uk
- gordonbrownlaw.co.uk
Gordon Brown Law
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Constant communication and always…
Constant communication and always answered in a timley manner
12 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Excellent service
Excellent service. Kate Bell was exceptional in all respects and Gordon Brown Law were very good value for money.
13 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Thanks to Shafa Aldin for keeping a…
Thanks to Shafa Aldin for keeping a clear communication throughout such a long and stressful process. Would use Gordon brown again.
12 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Kate Bell has been extremely helpful…
Kate Bell has been extremely helpful and efficient and chased everything through to completion.
12 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Excellent service
Excellent service. From start to finish, the whole process was easy to manage via the digital app. Email contact from our conveyancer was timely and informative. Moving house is stressful with so many moving parts that can go wrong. Having a professional and reliable solicitor makes a huge difference. Shafa, our conveyancer, was great at communicating. She always answered the phone (anyone who has ever moved will know how important this is) and was always friendly and well informed. Completion was made easy and final statements were sent immediately. First class service from start to finish.
5 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
5 star service ⭐
My partner and I have just moved into our first home, we had Emily Knill and her team looking after us and we couldn’t recommend them enough!
Always quick and helpful replies causing us no added stress throughout this process, whenever we called we always managed to speak to her team which was a bonus. Thank you again Emily!
3 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
100% brilliant experience- would 100% recommend!
We had an absolutely brilliant experience with Gordon Brown Law. We couldn't recommend them enough.
We were nervous as first time buyers, as you hear horror stories about solicitors, but from beginning to end, Gordon Brown Law were amazing, resulting in us going from offer accepted to completion in just under 8 weeks.
They were quick with paperwork and responses to any enquiries we had (with every email being replied to on the same day.) They communicated clearly and kept everything simple.
They use a really accessible app, meaning you know clearly what you need to do and when, and if anything is outstanding, and it also includes a timeline explaining where you are in the process- incredibly useful as first time buyers going through the process.
A massive shout out to our conveyancer Sara Thompson who was just incredible from beginning to end offering constant support and information throughout.
We couldn't recommend these solicitors more.
4 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Olivia Rourke has recently acted for me…
Olivia Rourke has recently acted for me on 2 different properties. Great communication and speed which are the 2 things that are most important but sadly usually lacking with other conveyancers. She has been calm and patient throughout and I would highly recommend trying to use Olivia at Gordon Brown.
2 de junho de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Very pleased with the support and…
Very pleased with the support and service received. This was my first experience selling and the Team made it very simple for me.
15 de maio de 2026
Resposta da Gordon Brown Law
Thank you for your kind review and for taking the time to share your experience. We are delighted to hear that you were pleased with the service you received from our team.
Buying or selling a property can be a significant milestone, and we are pleased to have been able to support you throughout the process. Your feedback is greatly appreciated and will be shared with the team.
Thank you for choosing our firm and best luck in the future.
Rachel was excellent
Rachel was excellent. Professional and efficient service in a very complex multi layered sale. Highly recommend. Thank you
13 de maio de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Very thorough very friendly and helpful
8 de maio de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Appalling
Appalling. The sole reason for all delays in our chain.
14 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
As you are not a client of the firm, please can you remove your review from our platform.
Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue.
Incredible service
We received the most amazing and efficient service from Sara. She was incredibly helpful and patient we couldn’t have done it without her. An absolute credit to the company!
29 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Incredibly quick and efficient work by…
Incredibly quick and efficient work by Sara, who helped us through every step of the process.
Me and my partner are extremely thankful.
29 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Kate and her team were brilliant
Kate and her team were brilliant, very responsive to my many questions and queries. I would not hesitate to use them again.
12 de maio de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Our conveyancer Megan Belton was…
Our conveyancer Megan Belton was superb. Always responsive and helpful. Did a great job and would highly recommend.
15 de maio de 2026
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Mehreen was my solicitor and she was…
Mehreen was my solicitor and she was absolutely amazing throughout the whole process. She explained everything to me clearly and I cannot fault my experience whatsoever, especially being a 20 year old first time buyer! The reception staff are all lovely and are always so positive no matter what.
I would totally recommend!
22 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Poor service, lack of urgency, and unacceptable organisation
I had an extremely frustrating experience with this solicitor during the sale of my property. From start to finish, the communication was consistently poor. I was regularly left chasing for updates, and it became very clear that nothing moved forward unless I followed it up myself. There was no sense of proactivity or ownership of the process at all.
The overall lack of urgency was incredibly disappointing. At no point did it feel like they were making any real effort to progress the sale efficiently. For something as important and time-sensitive as a property transaction, this level of disengagement is simply not acceptable.
The most alarming part of the experience came on completion day. At around 3pm, I was contacted and asked where I wanted the sale funds to be transferred which issomething that should have been confirmed well in advance. This level of disorganisation is shocking and nearly caused my onward purchase to fall through, putting me under completely unnecessary stress at the last minute.
Overall, the service was reactive, disorganised, and far below the standard I expected. I would strongly advise others to think twice before using this firm if you value clear communication, professionalism, and a properly managed conveyancing process.
8 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations. We take all concerns seriously and would appreciate the opportunity to learn more and make things right. Please feel free to contact us directly on web@gordonbrownlaw.co.uk so we can address the issue and improve moving forward.
Exceptional service
Exceptional service. Sara was amazingly efficient and responsive all the way through. Rang me to keep me updated as she was aware I was stressed. Can't recommend enough. I will be using them again in the future.
15 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
Brilliant
We dealt with one person throughout ( Rachel) who was efficient,helpful and brilliant. All went through smoothly with great customer service; she always replied really quickly and was capable, polite and great to deal with. Also a very reasonable price.
13 de maio de 2026
Opinião espontânea
Resposta da Gordon Brown Law
Thank you so much for your kind words!
We’re thrilled to hear you had a positive experience and truly appreciate you taking the time to share it. Your feedback means a lot to us and motivates the team to keep delivering great service. If there’s ever anything more we can do for you, please don’t hesitate to reach out!
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