Aegis Travel Insurance Opiniões 

200
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Ver mais

Classificada 5 em 5 estrelas

I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Reason for call was addressed quickly & information was provided via email. Rep. Was nice but call was a little difficult to hear, rep sounded distant & a little muffled. Better sound quality would’v... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de viagem

Escrito pela empresa

Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(200)

177 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great interaction

I didn't have to wait on the phone for a representative. She immediately answered my questions and made the changes. She was pleasant and professional

13 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's excellent to hear, Amy! Thanks for taking a moment to share your experience. Wishing you safe travels!

Classificada 5 em 5 estrelas

VERY RESPONSIVE

VERY RESPONSIVE, POLITE AND EFFICIENT

12 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for your kind words, Donald! We appreciate the feedback.

Classificada 5 em 5 estrelas

Fast and friendly service

Fast and friendly service, took care of my request right away, thanks

8 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful, Cynthia! Thanks so much for sharing your experience. We're here to help seven days a week should you have any questions about your policy. Safe travels!

Classificada 5 em 5 estrelas

Customer service was quick and…

Customer service was quick and pleasant. I had to change my coverage prior to traveling and actually had a small refund that was immediately returned to my credit card. Your staff member is to be commended

7 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful news! We're glad you received such great service. We're here to help if you need anything else, before, during and after your trip. Safe travels!

Classificada 4 em 5 estrelas

Pretty good customer service

Reason for call was addressed quickly & information was provided via email. Rep. Was nice but call was a little difficult to hear, rep sounded distant & a little muffled.
Better sound quality would’ve been appreciated

7 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for flagging this to us! We investigated this further and learned that one of our agents had a headset issue that was causing the low volume. We've already replaced it. We appreciate you taking a moment to provide this feedback and are glad you got the information you needed. Safe travels!

Classificada 5 em 5 estrelas

Our initial trip insurance was…

Our initial trip insurance was purchased for an adventure to Nepal. Given the tragic natural disasters that occurred there recently we needed to cancel that trip insurance and purchase new insurance for 2 new trips. Needless to say Kiana was knowledgeable and efficient and executed all 3 transactions smoothly

6 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for taking a moment to share your experience, Linda! We know how disappointing it can be to change travel plans, but we're glad to hear that Keyonna was able to assist. We'll be sure to share your kind words with her. Thank you for choosing Aegis, and we wish you safe travels on your upcoming adventures!

Classificada 5 em 5 estrelas

The agent was knowledgeable and…

The agent was knowledgeable and efficient when I called to modify my policy by reporting additional trip costs for an upgrade. My policy was updated and an email confirmation was sent to me while I was still on the phone. Great service!

6 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks so much for sharing your experience, Douglas! That's exactly the kind of service we strive for. We're glad you received the support you needed.

Classificada 5 em 5 estrelas

I had a question about a policy i just…

I had a question about a policy i just purchased for an upcoming cruise. The agent i spoke with was outstanding with great knowledge about my issue and resolved it in record time. Every time i speak with Aegis I am reminded of why I return to them for my travel insurance needs. I dont even search the web anymore because I have found that I cant beat them.

6 de outubro de 2026
Opinião espontânea
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Resposta da Aegis Travel Insurance

This review truly made our day, Gary! We're thrilled to have earned your business and your trust. Wishing you safe travels on your upcoming cruise!

Classificada 5 em 5 estrelas

Kiana provided exceptional customer…

Kiana provided exceptional customer service.

6 de outubro de 2026
Opinião espontânea
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Resposta da Aegis Travel Insurance

That's great news, Chris! Thanks so much for taking a minute to share your experience. Please reach out again if you have additional questions. Safe travels!

Classificada 5 em 5 estrelas

Keyonna

Keyonna did a great job for us and answered all of our questions regarding trip insurance.

6 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for the feedback, Cam! We make sure all of our agents are trained effectively so they can answer - or find the answer - to any questions about your policy. We'll share your kind words with Keyonna. Safe travels!

Classificada 5 em 5 estrelas

Luis was terrific

Luis handled my request to change the dates and cost of my 2027 travel plans so quickly and efficiently.

6 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for sharing your experience, Sophia! We're glad Luis was able to fulfill your request efficiently. Wishing you safe travels!

Classificada 5 em 5 estrelas

Very Helpful

The person I dealt with was very patient and helpful.

6 de outubro de 2026
Opinião espontânea
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Resposta da Aegis Travel Insurance

That's wonderful to hear, Jim! Thanks so much for sharing your experience. Wishing you safe travels!

Classificada 5 em 5 estrelas

Keanna was very professional and…

Keanna was very professional and thorough and hooked me up with the appropriate plan for our travel needs very efficiently.

5 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful news, Dawn! Thanks so much for taking the time to share your experience. Wishing you safe travels!

Classificada 5 em 5 estrelas

Keyonna was incredibly professional and…

Keyonna was incredibly professional and knowledgeable. She is courteous and made the process of buying travel insurance seamless and easy.

5 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful to hear, Katherine! We're glad it was a smooth process to insure the adventure you've been planning. Thanks for taking a moment to share your feedback. Safe travels!

Classificada 5 em 5 estrelas

Claire was exceptionally knowledgeable

Claire was exceptionally knowledgeable, very professional, and extremely helpful. She was also friendly and a pleasure to speak with. She resolved all or our issues! Thank you, Claire (hope I spelled it correctly); you get an A+! :)

5 de outubro de 2026
Opinião espontânea
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Resposta da Aegis Travel Insurance

Thanks so much for this feedback, Joe! We'll share your kind words with Claire. We think she's pretty special too. We're glad to hear your needs were resolved efficiently. We're available seven days a week if you should need anything else. Safe travels!

Classificada 5 em 5 estrelas

Called with a change of itinerary but…

Called with a change of itinerary but no change to costs. Liz was helpful and friendly
Thanks

2 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks so much for sharing your experience! We're glad Liz could provide the answers and support you needed. Safe travels!

Classificada 5 em 5 estrelas

I called for info to start the process…

I called for info to start the process of filing a claim on my travel insurance. The agent couldn’t have been more helpful. Hopefully the underwriter is as direct

2 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's great to hear! Claims typically take about 15 business days to be reviewed. If you should need any support during the process, please don't hesitate to reach out to us. Thanks so much for sharing your experience.

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