Aegis Travel Insurance Opiniões 

200
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Ver mais

Classificada 5 em 5 estrelas

I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Reason for call was addressed quickly & information was provided via email. Rep. Was nice but call was a little difficult to hear, rep sounded distant & a little muffled. Better sound quality would’v... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de viagem

Escrito pela empresa

Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

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4,7

Todas as opiniões

(200)

177 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

KEYONA DID A FANTASTIC JOB PUTTING A…

KEYONA DID A FANTASTIC JOB PUTTING A GROUP POLICY TOGETHER FOR ME AT A FANTASTIC PRICE. THANK YOU

1 de outubro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks so much for your kind words about Keyonna! We'll make sure she feels appreciated. We hope your group has a wonderful trip!

Classificada 5 em 5 estrelas

Smooth process

1 de outubro de 2026
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Resposta da Aegis Travel Insurance

That's what we strive for, LC! Thanks so much for sharing your experience. Safe travels!

Classificada 5 em 5 estrelas

quickly resolved my typo in the…

quickly resolved my typo in the application process after I purchased the policy

29 de setembro de 2026
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logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's great to hear, Alesia! Typos happen, but it's certainly important to make sure your documents are correct. Glad our team could help you efficiently. Safe travels!

Classificada 5 em 5 estrelas

See experience comments.

The experience was great because of the pleasantness and knowledge of Keyoanna. I had many questions and she had the answers. Also, your stressless benefit program appears well thought out. Hopefully we won't need it. Competitive pricing and coverages were also a factor.

28 de setembro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for this thoughtful review, Chip! We hope all goes well on your trip and that you'll never need our Stress Less Benefits, but it's certainly nice to have it as back-up if anything should happen. Wishing you safe travels!

Classificada 5 em 5 estrelas

So far so good

Representative promptly emailed the necessary paperwork to file for an accident that I had in Slovenia. She was polite and understanding of my claim. I'll give 5 stars for now and revise review if the claim process doesn't go as smoothly as it should for my fall down accident.

28 de setembro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for the feedback, James! We're sorry to hear about your accident and hope you're recovering well. It typically takes about 15 business days for the claim to be reviewed. If you have any questions or need support, please don't hesitate to reach out to our Claims Manager Janet Garces at (800) 774-3959.

Classificada 5 em 5 estrelas

Great customer service!

25 de setembro de 2026
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logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for taking the time to share your experience, Norma! We appreciate your business and your kind words. Safe travels!

Classificada 5 em 5 estrelas

Excellent Customer Servicer

Excellent and knowledgeable and response to my questions on the phone.

Also used this company for our recent Africa trip and again...great service and excellent plans offered.

24 de setembro de 2026
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logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

We appreciate your trust, Barb! Thanks so much for sharing your feedback. It's so important to understand your policy and that's why we're here to help. Safe travels!

Classificada 5 em 5 estrelas

Great customer service

Great customer service. We dealt with Claire and she was very knowledgeable and extremely helpful.

23 de setembro de 2026
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Resposta da Aegis Travel Insurance

That's wonderful to hear, Marie! Thanks for taking a moment to share your experience. We take great pride in training our staff effectively so that they can answer any questions you may have. We're here to help!

Classificada 5 em 5 estrelas

Excellent Staff

I haven't had to use their service, like filing a claim. The staff, however, is very friendly and easy to work with. Claire was fantastic. Website is well designed and easy to use.

23 de setembro de 2026
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Resposta da Aegis Travel Insurance

Thanks for this wonderful feedback and for the kind words about Claire. If you should need support for a claim, we're here to help. Safe travels!

Classificada 5 em 5 estrelas

Easily adjusted policy bought online

Easily adjusted policy bought online. Kiana was helpful, efficient, and pleasant

23 de setembro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for sharing your experience, Renita! We appreciate your trust. Wishing you safe travels!

Classificada 5 em 5 estrelas

Minor change to policy

I needed to make a minor change to my policy and called Aegis. The call was answered right away, no waiting. Claire was super nice and helpful and took care of my request quickly. I received an email within minutes reflecting my change. Very happy with the service.

17 de setembro de 2026
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Resposta da Aegis Travel Insurance

Thanks for this feedback, Stuart! We're glad to hear how quick and easy it was. We'll share your kind words with Claire. We think she's pretty special too. Safe travels!

Classificada 5 em 5 estrelas

Easy, stress-free travel insurance

This is the second time I am using this company for travel insurance. Today, my interaction with the agent, Kiana, was excellent. She was helpful in explaining my options and getting my insurance coverage. In addition, she was very knowledgeable as well as friendly. I will continue to use them for future travel insurance needs. Definitely recommend!

13 de setembro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful, Nancy! Thanks so much for sharing your experience and for putting your trust in Aegis Travel Insurance. Safe travels!

Classificada 5 em 5 estrelas

There was an error made on the dates of…

There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your employees and congratulate you for choosing employees who respect and care for your clients. Susan and I will be using your services for our insurance needs in the future and will recommend to our friends.. thank you again for correcting this quickly. Doris Harris. Susan Smith

15 de setembro de 2026
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logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thank you for sharing this feedback, Doris! We appreciate you putting your trust in Aegis Travel Insurance. We take the time necessary to train our staff effectively so they can answer any questions you may have. Wishing you safe travels!

Classificada 5 em 5 estrelas

GREAT customer service from Keyana

I received better service from Keyana at Aegis than I have from any person at any insurance company ever. (And I have bought a lot of insurance over the years). Keyana knew the answer to every question I asked, and she was able to do what I asked her to do with lightening speed. Plus she was pleasant and upbeat. I had never heard of Aegis before -- but based on the service I received from Keyana, I don't think I would consider any other trip insurer in the future.

14 de setembro de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Wow, MB! We just shared your kind words in our group chat with Keyonna and the whole team. We think she's pretty special too. We're glad she could answer your questions. We're here to help should you need anything else. Thanks so much for putting your trust in Aegis Travel Insurance!

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