Aegis Travel Insurance Opiniões 

200
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Ver mais

Classificada 5 em 5 estrelas

I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Reason for call was addressed quickly & information was provided via email. Rep. Was nice but call was a little difficult to hear, rep sounded distant & a little muffled. Better sound quality would’v... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Companhia de seguros de viagem

Escrito pela empresa

Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

200 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(200)

177 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The representative was extremely…

The representative was extremely helpful and fast. She handled my situation and sent a confirmation email within 5 minutes. Excellent Customer Service!

31 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for sharing your experience, Nakia! It's important to understand your insurance policy, and that's what we're here for, to answer your questions quickly and effectively. Glad to hear you received excellent service.

Classificada 5 em 5 estrelas

Excellent Sales Agent

The sales agent was very easy to communicate with. She was patient as I explained the details of a 7 person trip, and was very clear as to how the coverage worked for various possible tour interruptions/cancellations. She was very professional.

31 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for sharing your experience, Doug! It takes a lot of time and effort to plan a trip for seven people. We're glad you got the information you needed to protect such a wonderful adventure. Wishing you safe travels!

Classificada 5 em 5 estrelas

Response via the phone was immediate

Response via the phone was immediate. I was not filing a claim. However, Ms. Clare from customer resolved my situation immediately with an email to follow. Thank you.

31 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

We're glad to hear that Claire helped you quickly and effectively. Thanks so much for sharing your feedback! We appreciate it.

Classificada 5 em 5 estrelas

Luis was very helpful !

I appreciated Luis’ help with figuring out how to use the travel insurance due to a sudden medical situation.

28 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Sorry to hear about your medical situation, Pam, but we're glad you received the support you needed. Thanks so much for sharing your experience!

Classificada 5 em 5 estrelas

Customer Service

The customer service I received from Aegis was excellent, especially from Claire. She was helpful, knowledgeable & patient, answered all my questions, & quickly resolved my issue.

Claire is truly an asset to the Aegis organization. Her professionalism, patience & commitment to providing outstanding customer service are greatly appreciated

Thank you, Claire, for your outstanding service!

28 de agosto de 2026
Opinião espontânea
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Resposta da Aegis Travel Insurance

We completely agree with you, Joyce! We are lucky to have Claire on our team. We'll share your kind words with her. Thanks for sharing your experience.

Classificada 5 em 5 estrelas

Great customer service

Answered all my questions and fast follow up. Called to confirm I received what I needed. Excellent customer service!

27 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for sharing, Ashley! This post made our day :)

Classificada 5 em 5 estrelas

great customer service

I could get through my request very quickly with a friendly customer service rep.

Also you answer the phone quickly.

27 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for sharing your experience, Ruby! We make an effort to answer quickly and provide the info you need. It's so important to understand your policy. We're here to help.

Classificada 5 em 5 estrelas

Julianna was great

Julianna was great! She understood immediately what I was asking and made the correction in minutes. She immediately emailed me updated documents. She is personable, knowledgeable and very efficient. She knows her stuff which is refreshing.

27 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for the feedback, Melissa! We think Julianna is fantastic too. We're glad you got what you needed. Safe travels!

Classificada 5 em 5 estrelas

Great Customer Service

Lou took care of my request quickly and easily.

27 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful to her, Karen! We're glad Luis was able to support you effectively. Thanks for sharing your experience. Safe travels to you!

Classificada 5 em 5 estrelas

Keana was very friendly and easy to…

Keana was very friendly and easy to talk with. She answered all my questions regarding the coverage and made the purchase simple. The rate was way better than the companies I used in the past.

26 de agosto de 2026
Opinião espontânea
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Resposta da Aegis Travel Insurance

Thanks for sharing your experience and for your kind words about Keyonna! We're glad you were satisfied with the purchase. Wishing you safe travels!

Classificada 5 em 5 estrelas

Agent was knowledgable

Agent was knowledgable. Email response was very fast. Most importantly, when I called there was no wait time and I got a real live human!

26 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for the great feedback, Rebecca! We make sure our staff is trained effectively on our products so they can answer any questions you may have. Glad to hear you had a good experience.

Classificada 5 em 5 estrelas

Quick

Quick, efficient, and on top of things! Made my additions easy and made me feel confident that it was being handled correctly.

24 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's wonderful, Charles! Thanks for sharing your experience. We're glad it was easy to adjust your policy.

Classificada 5 em 5 estrelas

The customer service agent

The customer service agent. She made my mistake, I really blame the computer, so very easy to fix. Took less than 5 minutes. Thank you for relieving my stress.

24 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Excellent news, Pat! Thanks for the feedback. Our website makes it easy; our people make it personal. We're here to help. Wishing you safe travels!

Classificada 5 em 5 estrelas

Professionalism and Value

Kaeyonne was adorable and absolutely professional. I got the quote needed in a hurry and without any mistakes. All was perfect. No surprises. I paid the amount I had seen online but wanted a person to reiterate what I had seen on the website.

24 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's great to hear, Annie! Travel insurance isn't always easy to understand, and that's why our customer service team is available to answer your questions. Thanks for sharing your experience. We'll share your kind words with Keyonna.

Classificada 5 em 5 estrelas

Excellent customer service agents

Since purchasing my policy on Aug. 11, 2026, I have had a few concerns and questions. I have called you customer service team at least 3 times and have been very satisfied with their patience and care in addressing these matters.

24 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Love reading this, John! That's why we're here. Understanding your travel insurance policy is so important, and our staff is trained to be able to answer any of your questions. Thanks for sharing your experience. Safe travels!

Classificada 5 em 5 estrelas

The minor adjustment I needed to make…

The minor adjustment I needed to make to an existing policy was done quickly and accurately

24 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's fantastic, Tom! Glad to hear it was so easy to adjust your policy. Thanks for sharing your experience. Wishing you safe travels!

Classificada 5 em 5 estrelas

Kiana was very informative and…

Kiana was very informative and personable.
Gave me accurate information and was quick to answer my concerns.

24 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

Thanks for the feedback! We're glad to hear that Keyonna was able to answer your questions and provide the information you needed. We're here to help.

Classificada 5 em 5 estrelas

I called customer service to add the…

I called customer service to add the other countries I was visiting. The representative was very helpful. The countries were added and a confirmation email was sent right away.

21 de agosto de 2026
Opinião espontânea
logótipo da Aegis Travel Insurance

Resposta da Aegis Travel Insurance

That's great to hear, Shelley! We're glad it was easy to update your policy. Thanks for sharing your experience. Wishing you safe travels!

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