Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Ver mais
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Leia as opiniões dos outros
I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Ver mais
A empresa respondeu
Reason for call was addressed quickly & information was provided via email. Rep. Was nice but call was a little difficult to hear, rep sounded distant & a little muffled. Better sound quality would’v... Ver mais
A empresa respondeu
There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Informações de contacto
4507 N Front St, Suite 200, 17110, Harrisburg, Estados Unidos da América
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,7
Excelente
200 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
efficient policy modification
21 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience, Stan! We're glad our customer service team was able to help you. Wishing you safe travels!
Keyonna is awesome!
Keyonna was very knowledgeable and efficient and very pleasant to deal with. I’m vey satisfied!
20 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Love reading this, Ellen! Thanks for sharing your feedback and the kind words about Keyonna. We think she's pretty special too. We're so glad you're satisfied with our services. Safe travels!
Very helpful in deciding which policy…
Very helpful in deciding which policy would be the best.
19 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
That's great to hear, J Spencer! Our team takes pride in knowing our products inside and out, so they can recommend the right policy for your trip. Thanks for sharing your experience. Wishing you safe travels!
Didn’t pay for a covered incident
Bought a plan that said it would cover delayed baggage. Our baggage was delayed over 36 hours but finally arrived. They told me they are a secondary plan and the airline should pay for the delay. They stopped responding to my emails when I showed them all the documentation. I wont use them again.
27 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
UPDATE: Your claim has been approved for Baggage Delay benefits. You will receive an email within the next few days to elect how to receive payment.
******
Thank you for sharing your experience, Ben. We apologize for the misunderstanding!
Based on the information initially submitted, our claims team understood the claim to involve lost items rather than a baggage delay. Upon further review, on 8/19/26, we emailed you a request for documentation confirming when the bags were delivered, along with any additional receipts for eligible expenses incurred during the delay.
Once we receive the requested documentation, we can complete the evaluation. For additional support, please reach out to us directly at (800) 774-3959 and request to speak with our Claims Manager. We are available to help you!
Resposta da Aegis Travel Insurance
That's wonderful! Thanks for sharing your experience, Joanne!
We were canceling a trip
We were canceling a trip. Keyonna let us know we could transfer the down payment to a new trip. Perfect. Also, we like that this company lets you pay as you go i.e. pay more towards your insurance as costs accrue (airfare , final trip costs etc) She carefully explained what our options were . Love this company
17 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
This review made our day, Jean! Thanks for sharing your experience and such kind words about Keyonna.
I have done other travel insurance and and this is the worst.
I have done other travel insurance and I could do it by email. For this insurance, I need to print out the information because I don't have adobe that cost money. I was also told that I could go to Staples to print out the documents. I had no problem making claims for my granddaughter.
I also received an instruction sheet where the person on the phone said that he would highlight what needs to be done. The entire page was highlighted. I'm only sorry that I an using this agency again for another upcoming trip.
12 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for providing this feedback. You can typically use your cell phone to take a picture of the document to submit claims easily online. We are not able to look up your policy or claim with the information provided, but we would like to look into this further for you. Please contact our Claims Manager Janet Garces for assistance at 800.774.3959.
Representative was excellent to work…
Representative was excellent to work with easy to work with and process took no more than 20 minutes
14 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience, Orlando! Glad to hear it was a smooth process. Wishing you safe travels.
Great phone support
Easy to get ahold of customer phone support with very little wait time on hold. Support was able to address my needs efficiently and professionally. Great service.
12 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience, Todd! We're glad you received the support you needed.
Joanna was awesome!
Joanna was awesome! She answered our questions and remedied our request efficiently and with kindness. We have always experienced great customer service with Aegis Travel Insurance. Thank you. Katherine & Edward B.
13 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Awe, this post made us smile! Thanks so much for your kind words about our team and specifically, Johana. We appreciate you sharing your experience.
Excellent Service
Agent was well informed and handled my request with east.
12 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
That's exactly why we're here, VM! Glad you got the answers you needed from our team. Thanks for sharing your experience.
Keana is great!
Keana made my day by being professional, friendly and efficient. Very much appreciated.
12 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
And you just made our day, Peter! We'll share your kind words with Keyonna. Thanks so much for providing this feedback.
Aeyonna was very helpful in answering…
Aeyonna was very helpful in answering my questions and forwarding the information that I need to file a claim.
11 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
We're glad to hear you received the support you needed to submit your claim. We're here to help! Thanks for sharing your experience, Mary!
Agent addressed my concern quickly and professonally
Agent identified me as the policy owner without having to give long policy number. Agent was direct, helpful and quickly advised action to take.
11 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your feedback, Jim! Upgraded tech is helping our team react quickly to our callers' needs. We're glad to hear it's supporting the customer experience.
Quick accurate answers to my questions.
Quick accurate answers to my questions.
11 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Love reading this! Thanks for sharing your experience.
Phenomenal this person is
Raquelle ( sorry for my spelling) was extraordinary , kind sympathetic & thorough.
Though canceling my trip brings real distress, she couldn't have been better if my best friend.
Immediately I have my forms & kudos for keeping this employee with you.
10 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
We're sorry to hear you had to cancel your trip, Sharon! But we're happy to hear Raquel was able to help you during this stressful time.
Clare is terrific!
Clare was knowledgeable, very pleasant, responsive in every way. Excellent experience!
11 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thank you for your kind words! We're thrilled to hear that Clare's knowledge, responsiveness, and friendly approach made for such a positive experience. We'll be sure to share your feedback with her. We appreciate your support and are glad we could assist you.
Just needed to add locations I’ll be…
Just needed to add locations I’ll be visiting. Very courteous and efficient
11 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thank you for sharing your experience, Kathryn! We're glad we could quickly assist. We appreciate your feedback and look forward to helping you again in the future!
The representative was courteous
The representative was courteous, efficient and quick in filling my request.
10 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thank you for your feedback, Larry! We're delighted to hear that the representative was able to fulfill your request quickly. We appreciate you taking the time to share your positive experience.
change made efficiently & even had new…
change made efficiently & even had new document before hung up.
10 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Glad we could help, Sharon! Thanks for sharing your experience.
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