Keyana was extremely pleasant and efficient. I first spoke with LaKeisha who was also very polite. She quickly connected me with Keyana in the correct department, explaining what I needed. Before even... Ver mais
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Leia as opiniões dos outros
I needed to modify the start date of my policy to reflect the date of our departure flight instead of our cruise embark date - a change of one day. I simply called their customer service number, and t... Ver mais
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There was an error made on the dates of coverage which I requested to be changed to correct. after a bumpy start, this was corrected quickly and in a most professional way. Receive feedback from your... Ver mais
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The experience was great because of the pleasantness and knowledge of Keyoanna. I had many questions and she had the answers. Also, your stressless benefit program appears well thought out. Hopefully... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Informações de contacto
4507 N Front St, Suite 200, 17110, Harrisburg, Estados Unidos da América
- 1-800-774-3959
- service@goreadyinsurance.com
- goreadyinsurance.com
4,7
Excelente
201 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
change made efficiently & even had new…
change made efficiently & even had new document before hung up.
10 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Glad we could help, Sharon! Thanks for sharing your experience.
Had to cancel our trip to England and…
Had to cancel our trip to England and Ireland because of medical reasons. Claire has been very helpful with this process. Thank you Claire
10 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Sorry to hear you had to cancel your trip, Patricia! But that's exactly why we exist. We're glad Claire was able to support you.
I spoke with Claire
I spoke with Claire, regarding the policy I chose, and she was very helpful in explaining and answering all of my concerns.
10 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for taking the time to share this feedback, Andrea! We're glad to hear that Claire was able to answer your questions.
Miss Clare
Miss Clare, was a professional all the way. She was very informed and answered all my questions and made it very easy for me while purchasing my policy.
Thank you so much.
Roland
7 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for the kind words, Roland! We think Claire is wonderful too. Appreciate you sharing your experience.
Smooth initial experience
Purchase and insurance upgrade (after finalizing travel plans) very smooth. No experience with claims (will keep fingers crossed).
6 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience! Glad to hear everything went smoothly. Wishing you safe travels!
She was Excellent
She was Excellent, she explained everything very well she took her time and she was very patient, she didn’t get annoyed or frustrated when I didn’t hear her or didn’t understand her.
6 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience, Carmen! We're glad our team was able to provide the support you needed. It's so important to understand your travel insurance policy, and that's exactly why our customer service team is available seven days a week.
Great customer service
Louis was very compassionate and listened to my request for cancelation . of my Ireland trip. Also requested refund of my double booking for the Aegis policy for myself. Great customer service.
5 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your feedback, Elizabeth! We're glad to hear Luis was able to provide the support you needed. Our team is available seven days a week to answer any questions you may have about your policy.
Great customer service.
Great customer service.
Helpful, knowledgeable.
5 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Awesome feedback, Tom! Thanks for the kind words about our team.
Great Customer Service!
In filling out my claim form I needed answers to several questions which would allow me to complete the form. Keyonna was able to provide all the information I needed. She was friendly, knowledgeable, patient, and professional. Keep up the good work!
5 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
That's great to hear, Jerry! We understand that filling out claim forms isn't always easy but doing it correctly avoids delays in processing. We're glad Keyonna was able to provide the support you needed.
Been greeted so polite and professional…
Been greeted so polite and professional addressing my Travel Insurance Cancellation and provided me with the right tools information and in timely manner was so crucial after trying to found the right depart, kuddos to the Agent. !!!
4 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
That's wonderful to hear, Oscar! Thanks for sharing your experience.
Well they stayed on the line for me for…
Well they stayed on the line for me for a while to understand the claim paperwork.
3 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience, DD! Understanding how the claims process works is so important, and we're here to help you every step of the way.
Horrible company
Horrible company. Our flight was cancelled and we were rebooked 2 days later. Basically they try to make it impossible to make a claim. They say we have to file a claim with the airline, have the airline deny the claim and then send them a letter stating everything. Has anyone tried to get anything like this from an airline.
I'd hate to see what would happen if we had a medical emergency.
3 de agosto de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for the feedback, Mary. Upon reading your review, our claims manager reached out to you immediately to provide support.
To clarify, it is standard throughout the travel insurance industry that documentation from the airline is provided to confirm the reason for the disruption. This information is often readily available in the airline's notification email or mobile app. We recognize the inconvenience this delay has caused to your travel plans and appreciate the time required to gather documentation.
Our team is committed to helping customers navigate the claims process and ensuring that all available benefits are reviewed as quickly and fairly as possible. We wish you safe travels and hope the remainder of your trip goes smoothly.
Very friendly and helpful responses
Very friendly and helpful responses to a phone call to clarify an issue with our impending travel insurance
31 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for the kind words, Pippa! We're happy to hear our team was able to support you.
excellent service
I was immediately connected to an agent who was extremely helpful changed the dates of my travel as requested and sent me the revised policy.
30 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for the feedback, SA! Our friendly customer service agents are always ready to help or answer questions seven days a week. Call us anytime.
Kiana was so helpful when I called to…
Kiana was so helpful when I called to correct an error I had made.
31 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
That's wonderful news, Heidi! We're so glad Keyonna was able to fix this for you. We're always here to help.
Needed to double coverage
Needed to double coverage. Called the 800 number, got a representative very quickly and she took less than a minute to help me get the increased coverage.
31 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience! Our team is available to answer any questions you may have seven days a week.
Trustworthy
Our agent was very helpful, encouraging, knowledgeable and accessible!
29 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
That's wonderful to hear! We are always here to help, answer questions about your travel insurance policy, or support you through the claims process. Thanks for sharing your feedback.
Efficient customer service
Answered my question and immediately sent the needed documents
28 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
Thanks for sharing your experience, Peggy! We're glad you received everything you needed.
Do not buy from Go ready
I spent 900+ on travel insurance to cover preexisting conditions. We had to can and now im getting the runaround from their "claim agent: Cbp'zurich. Not a happy camper. They've had 26 days already but asked for more documents so now im at the back of the review line and should expect 15 business days to hear. THIS IS A SCAM
2 de julho de 2026
Opinião espontânea
Resposta da Aegis Travel Insurance
We are happy to report that your claim has been approved for payment. You will receive an email in the next few business days to elect how to receive payment. We apologize for the delay and thank you for your patience.
Resposta da Aegis Travel Insurance
Appreciate the kind words, Jackie!
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