Grace Removals Group - Wollongong Opiniões 48

TrustScore: 4 em 5

4,2

64 Doyle Avenue, 2526 Unanderra, NSW, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the pick up, the storage & the delivery to my new address everything went seamlessly. Communication with Peter & planning was exelent. The removal crew were fast & efficient, courteous & polit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We recently used this removals company and couldn’t be happier with the experience from start to finish. The team arrived right on time, were extremely professional, and handled all of our be... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Grace has proven to be reliable, professional and efficient in every respect. The move interstate was seamless with incredible, hard working crews that made the whole experience a smooth one. Well don... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loved using this company. In the past, and to save money, we used cheaper companies who had no clue & damaged belongings. GRACE were perfect…pulled our bed apart & put it all back together again, all... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Empresa de mudanças
  2. Serviço de logística
  3. Serviço de entregas

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contacto

  • 64 Doyle Avenue, 2526, Unanderra, NSW, Austrália

  • 1300725991

4,2

Bom

TrustScore: 4 em 5

48 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Classificada 5 em 5 estrelas

The quote and pickup service were…

The quote and pickup service were excellent - very professional and detail oriented

10 de abril de 2026
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Phil,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Classificada 5 em 5 estrelas

IF YOU WISH IT TO BE DONE WITHOUT FUSS

From the pick up, the storage & the delivery to my new address everything went seamlessly. Communication with Peter & planning was exelent. The removal crew were fast & efficient, courteous & polite. Even a little relocation of a few items was no problem. I would definitely recommend Grace Removals to anyone considering moving.
Regards,
Kerry

29 de março de 2026
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Kerry,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Classificada 5 em 5 estrelas

We recently used this removals company…

We recently used this removals company and couldn’t be happier with the experience from start to finish.

The team arrived right on time, were extremely professional, and handled all of our belongings with great care. They worked efficiently but never rushed, making sure everything was properly protected and securely loaded. Even the more fragile and awkward items were moved without any issues.

What really stood out was their attitude—friendly, respectful, and clearly experienced. Moving can be stressful, but they made the whole process feel smooth and under control. Communication throughout the day was excellent, and they went above and beyond to make sure everything was placed exactly where we wanted it at the new place.

There was no damage, no hidden surprises, and the pricing was fair for the quality of service provided.

Highly recommend to anyone looking for a reliable and professional removals team. Would definitely use them again.

26 de março de 2026
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Daniel,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,

Grace Customer Service

Classificada 5 em 5 estrelas

Grace, reliable, professional and efficient!

Grace has proven to be reliable, professional and efficient in every respect. The move interstate was seamless with incredible, hard working crews that made the whole experience a smooth one. Well done Wollongong and Sunshine Coast crews! We would recommend Grace without hesitation.

25 de fevereiro de 2026
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Marie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Dealing with Brad was fabulous

Dealing with Brad was fabulous. He was professional, friendly and always responded to my questions quickly and courteously.
The team made the move a pleasant experience which was refreshing.
Thankyou.

17 de fevereiro de 2026
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Angie,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Loved using GRACE

Loved using this company. In the past, and to save money, we used cheaper companies who had no clue & damaged belongings. GRACE were perfect…pulled our bed apart & put it all back together again, all we had to do was just put clean sheets on! It was wonderful. Thank you to Peter also, you are all brilliant!

11 de fevereiro de 2026
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Kathey,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Classificada 1 em 5 estrelas

They refuse to put carpet protection down

Beware of Greace Removalists, they refused to put carpet protection down because they said it’s a trip hazard so they walked mud, dirt and leaves on my beautiful carpet on the stairs, bedroom and lounge room. Would not recommend. Plus they kept an item of mine, left frozen food out to defrost and didn’t unpack.

28 de março de 2025
Opinião espontânea
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Carol,

We’re sorry to hear your recent move didn’t go as planned. Our team would like to follow up. Could you please forward your preferred contact details and your reference number to customerservice@grace.com.au?

Kind regards,
Grace Customer Service

Classificada 1 em 5 estrelas

AVOID GRACE AT ALL COSTS!

AVOID GRACE AT ALL COSTS!

I'm very sad to say we had a horrible experience with Grace. A large amount of money was missing from my travel bag ($850), items were carelessly packed (a computer was put in a box without protection), windows were opened and left open in the rain ruining some furniture. Worst of all, despite contacting Grace at least 10 times (including Grace Illawarra, the Grace Sydney team, their NSW Customer Service), they have completely ignored us. Every time we contact them they say they will call us back, and yet no one ever does. Their complete lack of customer service and apparent complete disregard for the distress this has caused has been as upsetting as the initial issue of missing money and damaged items. This is the first negative review I have left online, but feel compelled to share our experience for the good of the community.

23 de janeiro de 2026
Opinião espontânea
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Dion,

Thank you for sharing your feedback with us. We’d like to follow up and rectify the issue. Could you please forward your name, move number and preferred contact details to customerservice@grace.com.au so we can look into it further? Kindly include your concern to the email as an attachment.

Kind regards,

Classificada 1 em 5 estrelas

Upsetting experience

I was very disappointed and upset by the service. The packers treated our things with carelessness and disregard, labeled things poorly so it was hard to find them on the new house, left airconditioning running at our old house, left doors open during the rain so our furniture was water damaged. But most upsetting was a valuable item which is now mysteriously missing. I would not have left this review if the company had given us the courtesy of a return call or apology but we've had neither. I've been a loyal customer for 20 years but will not be using Grace ever again

12 de dezembro de 2025
Opinião espontânea
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Anna,

Thank you for rating us. We’ve been able to locate your details in our system and a Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Exceptional service

Exceptional service. From consultancy to removal and end delivery service. Highly communicative, warm, friendly and compassionate services. Respectful and timely. Every care was taken. Highly recommended and a fantastic team nationwide. Thank you Grace Removals Australia.

6 de dezembro de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Urshula,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Absolutely brilliant to deal with

Absolutely brilliant to deal with. From the quoting to the removalists they were so professional. No hesitation in recommending them to anyone.

28 de outubro de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Rodney,

We're happy to hear that you had a positive experience. We appreciate your kind words regarding the team's service. Thank you for your positive feedback!

Kind Regards,
Grace Customer Service

Classificada 5 em 5 estrelas

The service was great and the move was…SERVIC IMMACUATE

The service was great and the move was made so much easier - no damage to any of our goods and unloading was falteless

17 de outubro de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Peter,

We appreciate your positive feedback and are grateful for the rating! We hope to have the pleasure of serving you again soon.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

The perfect move

Starting from my first call with my consultant Trisha till my parcels arriving safely to my home, everything was perfect. Kudos to the team! I would definitely move with Grace again. Thanks guys!

14 de outubro de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Anagha,

Thank you for using Grace. We’re glad you enjoyed your experience with us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Very helpful when loading all my stuff…

Very helpful when loading all my stuff friendly and curtious had a bit of delay in arriving in qld not sure if it was to do with the extreme weather in nsw

15 de agosto de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Steven,

Thank you for rating us. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Elias,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Very happy with Grace Removals and…

Very happy with Grace Removals and would recommend to anyone. Removalists were very obliging and helpful. Thank you

16 de abril de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Linda,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

The team arrived promptly in the day of…

The team arrived promptly in the day of relocation.
The men were excellent in their handling of our goods and furniture. Nothing was too difficult for them.
The off load of our goods were treated in the same manner, excellent, the men placed boxes and furniture in the rooms as directed and nothing was too difficult for them. We were thrilled with all they achieved for us with the pick up and delivery of our goods.

24 de março de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Coral,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Recommended removalist service! Great team approach during a huge…

Excellent team approach during a huge home pack-up. Problem solving during the process was excellent. Delivery at destination was also excellent.

21 de março de 2025
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Ettie,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Efficient, friendly service

Friendly, efficient, fast removalists

19 de outubro de 2024
logótipo da Grace Removals Group - Wollongong

Resposta da Grace Removals Group - Wollongong

Dear Theresa,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

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