Unfortunatly the products I ordered were unavailable from the product manufacurers. Grafton contacted me soon after I placed the order and had already issued a full refund and an e-mail apology. F... Ver mais
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Leia as opiniões dos outros
the sales representative rest assure me that I am the first one being notified after I miss the first purchase due to the overseas payment delay. But the promise is broken again for the 2nd purchase.
A empresa respondeu
I ordered these shields for my 80 yr old Mom. Totally messed the order up, rang in a panic, Rebecca missed my call, phoned straight back (on a Saturday afternoon!!) order was sorted. Then shortage in... Ver mais
very competitive prices (though the delivery is expensive for smaller orders), quick delivery and when I had a problem, they sorted it quickly and professionally. Would use again.
Informações sobre a empresa
Escrito pela empresa
Grafton Optical is one of the UK's leading suppliers of ophthalmic instruments, equipping and servicing independent and larger chain opticians as well as Britain's universities and hospitals.
Informações de contacto
Unit 7 River Park Industrial Estate, Billet Lane, HP4 1HL, Berkhamsted, Reino Unido
- 01923 233980
- sales@graftonoptical.com
- graftonoptical.com
Spoke to a very helpful person several…
Spoke to a very helpful person several times who managed and resolved my query.
Goods arrived quickly and were priced competitively.
11 de abril de 2024
Good and expert service received from…
Good and expert service received from the team in installing a new slit lamp in my practice.
2 de abril de 2024
Excellent service as usual
Excellent service as usual; very knowledgeable and professional with always useful advice.
Highly recommend
29 de fevereiro de 2024
Helpful and professional
Very quick response to initial query via the website, helpful staff and prompt shipment. I would definitely recommend Grafton Optical.
5 de fevereiro de 2024
Good Customer Service
Accidentally ordered 2 of the same flippers and they sent me the correct one at no extra charge in exchange for me sending back the extra i had- this was very straight forward and sorted quickly
30 de janeiro de 2024
Very good and in time delivery
I received my Ruler very quickly and efficiently, thank you so much
22 de janeiro de 2024
Knowledgeable & helpful staff
Knowledgeable & helpful staff, we’ve used Grafton for many years.
22 de janeiro de 2024
Excellent Service
The order was delivered by next day with excellent follow up. Very pleased.
4 de janeiro de 2024
Very prompt service
2 de janeiro de 2024
Excellent service
2 de janeiro de 2024
The complete service and knowledge of…
The complete service and knowledge of what we require
6 de dezembro de 2023
quick and efficient
19 de dezembro de 2023
Such brilliant service
Such brilliant service. Fantastic advice and fast delivery.
13 de dezembro de 2023
Great Service
24 de outubro de 2023
Good experience of communication and a job well done
Good communication and repair job done as per schedule. Was able to deliver and collect my repair myself as I was working locally. Informed me of the reason why the equipment wasn’t working and was repaired as per schedule. Thank you
28 de setembro de 2023
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