What says more about a company is how they respond when a mistake has been made. Lisa at Graham Sanderson has demonstrated excellence through her customer centric approach. Mistakes happen but I am no... Ver mais
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Leia as opiniões dos outros
I came across Graham Sanderson when searching for fabulous fabrics when revamping my home. I was tentative at first but ordered fabric samples and measured up for Roman blinds. It takes time for quali... Ver mais
A empresa respondeu
Beautifully made curtains with an excellent finish. Very helpful staff on the telephone. Very clear website with detailed instructions guides you step by step to complete your personal requirements... Ver mais
A empresa respondeu
I was looking for some eco velvet to reupholster a seat cushion as I have found it to be a very resilient and dog proof fabric. The samples arrived very quickly, as did the subsequent order, which was... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor e fabricante de cortinas
- Decoração e Design de Interiores
- Loja de cortinas
- Loja de persianas
Escrito pela empresa
We are an independent, family run soft furnisher based in Harrogate, North Yorkshire. Established in 1968. We offer fitting and measuring services within our local area and have an extensive book and sample library at our showroom on Kings Road. We look forward to welcoming you to help with your soft furnishing needs. If you are unable to visit our shop please visit our website where you will find a comprehensive range of designer fabrics and wallpapers. On our website you can also order bespoke curtains, blinds and cushions which are made in our workrooms. Please do not hesitate to email us sales@grahamsanderson.com for any soft furnishing enquiries.
Informações de contacto
120-130 Kings Road, HG1 5HY, Harrogate, North Yorkshire, Reino Unido
- 01423568628
- sales@grahamsanderson.com
- grahamsandersoninteriors.com
4,7
Excelente
483 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Would recommend!
Really pleased with the service and team. Delighted with our fantastic new curtains.
16 de outubro de 2025
Resposta da Graham Sanderson Interiors
Hello Ashley,
Thank you for your feedback, we are glad our team could help you with your interior projects!
Best wishes,
Graham Sanderson Interiors.
Great quality product and helpful customer service
I bought wallpaper online from Graham Sanderson Interiors. Whilst not cheap it is really good quality and did not disappoint. I am so glad I went for it! I did not have problems ordering but I did have questions and the Graham Sanderson Interiors staff were very helpful and efficient both over the phone and via email.
15 de outubro de 2025
Resposta da Graham Sanderson Interiors
Dear Joanna,
Thank you for taking time to leave us a fabulous review! It is lovely to hear our staff were helpful during the process of your order. If you have any other soft furnishing projects please do not hesitate to contact us. Thank you again.
Kind regards,
Graham Sanderson Interiors.
Beautifully made Roman blinds
Graham Sanderson Interiors have just made two large Roman blinds for us. I have never ordered made to measure blinds online before so was a little nervous about the quality but there was no need. Superbly made blinds with all the necessary fixings. Simple to install. We are so pleased and will definitely use them again for any fixture needs, would 100% recommend
16 de outubro de 2025
Resposta da Graham Sanderson Interiors
Dear Emma,
Thank you for leaving us such a lovely review and sharing your experience with our company. We are glad we could help you with your roman blind projects. Please do not hesitate to contact us for any further orders you may have. Thank you again.
Best wishes,
Graham Sanderson Interiors.
Very well packaged and material the…
Very well packaged and material the same colour the same as sample
17 de outubro de 2025
Resposta da Graham Sanderson Interiors
Hello Elma,
Thank you for writing such positive feedback. Our team really appreciates this. Please let us know if we can help with any further soft furnishing projects.
Kind regards,
Graham Sanderson Interiors.
Trustworthy and Responsive
I truly appreciated every interaction ... and that's from someone who received the wrong item initially (fabric in different color way than intended). This business stepped up, was incredibly responsive, and very clear in communications. Highly recommend!!!
9 de outubro de 2025
Resposta da Graham Sanderson Interiors
Hello Linda,
Thank you for leaving us a review and sharing your experience with our company. We are glad we managed to rectify the issue of you receiving the wrong fabric. We are also pleased our customer service was responsive and made it clear about the next steps. We hope we can work with you again soon.
Best wishes,
Graham Sanderson Interiors.
Very quick delivery.
13 de outubro de 2025
Resposta da Graham Sanderson Interiors
Hi Joanne,
Thank you for leaving us great feedback. We hope to work with you again soon.
Kind regards,
Graham Sanderson Interiors.
Resposta da Graham Sanderson Interiors
Thank you for leaving us a positive 5 star review!👏😊
Best wishes,
Graham Sanderson Interiors.
Fantastic customer service from start…
Fantastic customer service from start to finish, can’t rate this company highly enough
10 de outubro de 2025
Resposta da Graham Sanderson Interiors
Hi Lucy,
Thank you for taking some time to leave us a wonderful 5 star review! We hope to work again with you in the future.
Thank you.
Kind regards,
Graham Sanderson Interiors.
Lovely quality curtains. I chose Graham Sanderson to make new…
I chose Graham Sanderson to make new bedroom curtains based on previous reviews and I have not been disappointed. I followed the on line measurement guide & the curtains fit perfectly. The material is of a lovely quality & were not creased at all. I ordered the blackout & thermal lining which works perfectly. I waited 2 months for the curtains to arrive but it was worth the wait. Very happy.
29 de setembro de 2025
Resposta da Graham Sanderson Interiors
Dear Yvonne,
Thank you for your lovely review. We really appreciate this. It is so nice to hear our online measuring guide came in handy for you and made ordering online a smooth process for you. Please let us know if we can help with any other soft furnishing projects. Thank you again.
Kind regards,
Graham Sanderson Interiors.
The efficiency of the wallpaper order…
The efficiency of the wallpaper order being sent and arriving in NZ.
30 de setembro de 2025
Resposta da Graham Sanderson Interiors
Hello Sandra,
Thank you for taking some time to leave us a review. We are pleased you had an efficient order process. Please let us know if we can help with any other soft furnishing projects.
Kind regards,
Graham Sanderson Interiors.
Great blind and delivered on time!
29 de setembro de 2025
Resposta da Graham Sanderson Interiors
Good afternoon,
Thank you for leaving us lovely feedback🌟.
Please do not hesitate to contact us for any further assistance.
Kind regards,
Graham Sanderson Interiors.
Sample sent quickly
23 de setembro de 2025
Resposta da Graham Sanderson Interiors
Thank you for leaving us a 5 star review!⭐⭐
Kind regards,
Graham Sanderson Interiors.
Customer service shocking product fantastic
Product and price are fantastic. Communication and customer service is shocking
22 de setembro de 2025
Resposta da Graham Sanderson Interiors
Dear Gemma,
Thank you for your kind words regarding our products and pricing; we are pleased to hear you are happy with this part of your experience with our company.
We are aware we have made various bespoke curtains, blinds and cushions for you and that you currently have an order with us in progress for more blinds and cushions.
Having looked through emails and order statuses, we can see we have been in touch quite frequently and helped with issues you may have had with sampling and fabric being out of stock.
We have kept you up to date with your current order which you will be aware is now with our workroom.
We welcome any further suggestions on how we could improve our communication as it is important to us that you are happy with all levels of our service.
Please do feel free to call us on 01423 568628 or email sales@grahamsanderson.com should you wish to discuss this further with us.
Best regards,
Graham Sanderson Interiors
Resposta da Graham Sanderson Interiors
Hi Nina,
Thank you for taking some time to leave a review and showing us support!!
All the best,
Graham Sanderson Interiors.
Resposta da Graham Sanderson Interiors
Thank you for leaving us a great review!!🤩
Graham Sanderson Interiors.
Two beautiful Roman blinds made
Two beautiful Roman blinds made. Their communication about my order was first class even delaying despatch as they would have arrived whilst we were on holiday.
22 de setembro de 2025
Resposta da Graham Sanderson Interiors
Dear Cat,
Thank you for taking some time to leave us a review about your order and our service. It is much appreciated. Please let us know if we can help with any other soft furnishing projects.
Thank you again.
Best wishes,
Graham Sanderson Interiors.
Made to measure Roman Blinds
I recently contacted Graham Sanderson as I found that they stocked the fabric to match my existing curtains. I wanted some made to measure roman blinds for the bay window in my lounge. I already had day/night blinds in place so wanted them to go on top. The bay window is a difficult shape as it is like half a hexagon. I spoke to staff before placing my order, they were so helpful & informative. There are comprehensive instructions on their website on how to measure the windows & how you want the blinds to look, including a choice of chains. I was very impressed. My order took about 7 weeks in total to make & dispatch. It was well worth the wait. I have had my blinds fitted & they look amazing. I am so pleased with them, they are great quality & made to a very high standard. They really finish off my room. I have had loads of compliments from family & friends. I can highly recommend Graham Sanderson.
27 de agosto de 2025
Resposta da Graham Sanderson Interiors
Hi Michelle,
Thank you so much for taking the time and trouble to leave such a comprehensive review of your blinds. We are thrilled that you are so pleased with the finished results. We would love to see some photos of your blinds so that we can share on our Instagram account. We look forward to helping you again in the future.
All the best,
Graham Sanderson Interiors.
Fabric order
Fabric order
Unfortunately the supplier sent out the wrong fabric. Graham Sanderson were brilliant at resolving the issues promptly without me incurring any additional costs.
5 de setembro de 2025
Resposta da Graham Sanderson Interiors
Hello Sarah,
Thank you for taking some time to leave us a review. It is always useful to hear our customers experiences. We are sorry to hear our supplier sent the wrong fabric to you but we are glad this could be resolved quickly for you. Thank you for your patience during this process.
All the best,
Graham Sanderson Interiors.
Great quality and perfect service
Great quality and perfect service - thank you again! My third custom order and won’t be the last!
19 de setembro de 2025
Resposta da Graham Sanderson Interiors
Hi Jess,
Thank you so much for taking the time to leave us such a lovely review. We are so pleased you are happy with your experience with us and look forward to helping you with more soft furnishing requirements in the future.
All the best,
Graham Sanderson Interiors
Had the wallpaper in stock/ out of stock
Had the wallpaper in stock. Allowed an order to be placed and paid for. To then be told out of stock and company Clarke and Clarke would send it direct when in stock. Contacted Clarke Clarke but had not got any reference that applied to them. Sanderson did offer a refund ,but I believe they should not have given instock information.
15 de setembro de 2025
Resposta da Graham Sanderson Interiors
Dear Judith,
Thank you for taking the time to leave us a review; we do appreciate all feedback given to help us to improve our service in the future.
As we 'Graham Sanderson Interiors' have placed the order, the reference Clarke & Clarke have will not be something that would be given to you as they will only be able to discuss orders with us.
It is always unfortunate when an item is out of stock, and we realize it will be both inconvenient and disappointing to you as our customer.
Unfortunately, there is little we can do, other than make sure we place the order with Clarke & Clarke so that when the new stock arrives in, it is allocated to you straight away. Asking them to send directly to you also cuts the time it would take to arrive in with us and then send on to you.
We would always offer to cancel and refund the order should you be able to find the wallpaper in stock with someone else and this offer would still stand should you be able to do this.
We will keep an eye on your order with Clarke & Clarke and let you know should there be any further issues.
Should you wish to speak with us further on this matter, please do not hesitate to contact us either over the phone (01423 568628) or via our email: sales@grahamsandersoninteriors.com.
Kind regards,
Graham Sanderson Interiors
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