Grand Home Furnishings Opiniões 

419
TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Ordered custom couches and waited 6 weeks for them to arrive only to receive the wrong item and wrong fabric. Waited another week or so to get clarification from manufacturer on why fabric we receive... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This is for a lift chair purchased at Grand Home Furnishings in Winchester, VA. Lift chair, purchased for 86 year old mother, took weeks to arrive, with no date promised for delivery. Delivery tr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

After ordering and paying cash for a nice leather recliner…..I’m now waiting a month after it arrived in Grand’s warehouse for it to be delivered. It snowed on the delivery day and instead of having t... Ver mais

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de colchões

Sobre Grand Home Furnishings

Escrito pela empresa

Since 1911, our mission has been to provide the best customer service possible. With 17 convenient furniture stores in Virginia, West Virginia & Tennessee, our knowledgeable sales team and specialists are here to help you find the perfect piece of furniture, a complete room or a new mattress set.

Our convenient delivery and financing options make getting that new furniture or mattress easy!

Informações de contacto

1,9

Mau

TrustScore: 2 em 5

419 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(419)

6 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Love my chair

Love my chair. Saleswoman was very good

10 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you for taking the time to review us! We appreciate your business.

Classificada 4 em 5 estrelas

in the midst of fixing my desk

this is based on ther fact that grand has responded to the issues about my new desk i bought there. i have had a repairman here twice and now am waiting for parts to come in and be installed

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you for taking the time to review us...if you need us please call 1-866-472-6343.

Classificada 5 em 5 estrelas

Best customer service

Best customer service. Great quality. Love our new bed.

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you so much we appreciate your business.

Classificada 5 em 5 estrelas

I love your furniture because it holds …

I love your furniture because it holds up well, I tell everyone to shop Grand over Ashley's Home furniture because they sell junk !! We bought our 14 year old granddaughter a bedroom set there about 5 years ago and she weighed maybe 85 pounds and the bed rails broke twice on her. They sent new bed rails and my husband put it back together only for it to fall apart again so he had to screw it together for it to work. I'll never buy from anyone except Grand in Harrisonburg AGAIN !!!

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you for taking the time to review us...we appreciate your business.

Classificada 5 em 5 estrelas

Grand is Grand!!

We have had such good experiences with Grand both this visit and previous ones. We LOVE our newest piece of furniture! We will only purchase from Grand now. Others don't have the quality or great customer service!

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you so much we appreciate your business.

Classificada 5 em 5 estrelas

I shopped at Grand

I shopped at Grand, then visited other stores in the area to compare. Grand has the best prices, the best customer service and the greatest selection. My furniture was delivered quickly and I am very happy with my purchase.

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you so much we appreciate your business.

Classificada 3 em 5 estrelas

Took way to long to get order in stock

Took way to long to get order in stock. 60 + days after I paid in full

9 de maio de 2017
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Resposta da Grand Home Furnishings

We are sorry to hear this. If you need any assistance please call customer service at 1-866-472-6343.

Classificada 5 em 5 estrelas

New Sofas

Sales Rep was very knowledgeable and spent tons of time with us. Ther sofas have been delivered and we are happy with them.

9 de maio de 2017
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Resposta da Grand Home Furnishings

Great to hear! We appreciate your business.

Classificada 5 em 5 estrelas

Wonderful

Wonderful. Caring salesperson. I put my trust in them to help me find the best furniture and mattresses for me and my family.

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you so much we appreciate your business..

Classificada 2 em 5 estrelas

We have waited on 2 cushions to be …

We have waited on 2 cushions to be exchanged for almost a month and a half. Only when we finally called to check on them did we find out that they were never ordered. The mattress we bought had to be exchanged due to a big hump in it. Sure wish I could get some of my money back. Oh well guess it will all be ok.

9 de maio de 2017
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Resposta da Grand Home Furnishings

I am sorry to hear this please contact customer service so we can help you with this. 1-866-472-6343

Classificada 5 em 5 estrelas

Lawrence Gray Purchase

All phases of my purchase was excellent. We have purchase many items over the years and we have been pleased. Thanks Lawrence Gray

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you so much we appreciate your business...

Classificada 5 em 5 estrelas

Great customer service

Great customer service! Every time we shop to look or even buy, we have a great customer service experience!
Love Grand Home Furnishings!
Recommend to all my family and friends.
We love the Wise VA location best!

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you so much for the rating we appreciate your business...

Classificada 5 em 5 estrelas

My Home was in the Flood back on …

My Home was in the Flood back on June 23rd in White Sulphur Springs
so I had to get a few things that I lost and still need more but will buy as money allows but the Gentleman who helped me was Jim Brown in the Lewisburg, WV Store and he did such an excellent job.

9 de maio de 2017
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Resposta da Grand Home Furnishings

Thank you for you feed back we appreciate your business.

Classificada 1 em 5 estrelas

Bought 2 couches and a recliner

Bought 2 couches and a recliner. Leather is coming off. I believe I was sold this furniture as true leather and it turned out to be some kind of blend

9 de maio de 2017
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Resposta da Grand Home Furnishings

We are disappointed to hear this please contact customer service or the manager at the location where you purchased this for assistance. 1-866-472-6343

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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