Ordered decals on 13th dec as the company were all over google and ordered form the site. Got an email back with order number. Company have stopped trading and have not replied to 3 emails. DO NOT... Ver mais
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Leia as opiniões dos outros
It appears the company is no longer trading. I first purchased a set of Scott graphics last year (May 2023) and had a positive experience. The order was processed, the graphics were received and were... Ver mais
Well made transfers, a little tricky applying larger transfer, but looks good. Take your time and follow their recommended method. These are not pre cut. They are packaged very well in a poster style... Ver mais
A empresa respondeu
Sticker was ordered 5 weeks and a day ago to LT. Its only now in my countries customs. Considering the price payed (£35) would have expected this company to update me about the lengthy delivery but it... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Graphics direct custom replacement bike graphics for specialized marin giant cannondale bianchi scott cervelo muddyfox orange kona merida bike graphics stickers decals. We provide top quality vinyl artwork for mountain bikes, racing bikes and custom frames. World wide delivery for all orders. Custom colors available.
Informações de contacto
Bournemouth, Reino Unido
- 033 0001 1036
- support@graphicsdirect.com
- graphicsdirect.com
Happy Customer
Prompt service. Product as described. Yet to apply decals to my bike but confident they will work well. Keep up the good work. John P
27 de julho de 2021
Customer service was terrible
Customer service was terrible, like none. Was cancelling this order as i purchased a new bike instead.. sent couple of messages and emails..... with no response at all. Decal arrived couple of weeks.
18 de julho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi,
You placed an order for 2 sets on the 14th June.
These arrived with you on the 3rd July from the UK to Canada.
We have searched all e-mails inluding support tickets and can not find a single e-mail from yourself either asking to cancel the order or mentioning that we had not replied to you.
It seems a little strange that 18 days after the order arrived, you have taken to Trustpilot to mention this.
We cut and sent you the correct order to you in good time but you seem to have decided to purchase a new bike after ordering 2 identical sets of decals.
There is simply no trace of any contact from you.
Thank You
GraphicsDiirect.
Excellent service and great product
Excellent service and great product.
Decals are really well made and instructions are excellent too.
Great service and support.
Thank you Jon :)
14 de julho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi Noel,
Sorry for the late reply, A pleasure cutting the decals and thats for the review.
Stay Safe,
Jon
Estoy contento con la compra.
Estoy contento con la compra.
Ha sido lo que yo esperaba
6 de julho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Thank You for your reveiw, I'm pleased that you were happy with the service.
Take care and hopefully we will see you again soon.
Jon
Excellent product and service
6 de julho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Thanks Richard.
Really happy that you were pleased with the decals.
Thanks For leaving a review.
Hopefully you will be back again if you need us.
Jon
Good material, old design.
Good material, easy to apply and colour as expected. Pity the old design is used for the Orbea text. The "R" doesn't look like that any more.
1 de julho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi,
Thanks for the review.
A little confused because all of the products have clear photos of the actual design that can be seen before ordering.
Many Thanks.
I thought Graphics Direct were awesome
I thought Graphics Direct were awesome, as well as the standard sticker kit I ordered, they helped me design some additional custom graphics in addition to my main order, this was through a few emails and they sent some mock-ups for me to view and approve.
I'd use them again in a heartbeat.
Thank you
14 de junho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi Peter,
Sorry for the late reply! Been busy cutting the decals.
Thanks for letting us know that you are happy with our service.
All the best,
Jon
Superb decals
Well made transfers, a little tricky applying larger transfer, but looks good. Take your time and follow their recommended method. These are not pre cut. They are packaged very well in a poster style tube. Excellent turn around from ordering. I RECOMMEND THEM. EXCELLENT FINISH TO MY GT PROJECT. Thankyou.
13 de junho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi David,
Sorry it has taken some time to reply.
Honest reviews like yours go a long way for a family business.
Thanks once again !
Jon
The replacement decals are fantastic
The replacement decals are fantastic! I expected good quality and received greatness! I had a question regarding when I just apply the decals during my bike repaint job. The response was prompt, accurate, and friendly.
7 de junho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi Nick,
Sorry I did not reply earlier, It's all a bit hectic at the moment.
Thank you so much for letting us know how it all went and thanks for letting others know.
I appreciate your time to write a review.
All The best,
Jon
Came quickly and looked good after a…
Came quickly and looked good after a fiddly fit
7 de junho de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Hi Peter,
I'm catching up with thanking people for reviews.
Really pleased that you were happy with the end result and happy that you have shared this.
Hope to work with you again soon,
Jon
Resposta da Graphics Direct Replacement Bike Decals.
Hi Phillip.
Many thanks for leaving a review, It really goes a long way after we have tried to do our best and I'm pleased that you were happy with the decals.
Stay Safe !
Jon
Resposta da Graphics Direct Replacement Bike Decals.
Thank you Martin for leaving a review.
Usually people only bother when they are unhappy.
Much appreciated and goes a long way for the whole team here.
Thank You,
Jon
Stop sending review requests ..
Stop sending review requests ..as Jon thinks his sarcasm is funny...not really a credit to his company ...just childish..yes 2 orders that were wrong and four trustpilot review requests.
...........................................................
22 de maio de 2021
Resposta da Graphics Direct Replacement Bike Decals.
Would you please stop editing your reveiws and contacting us via e-mail.
Thanks.
The requests are sent automatically, You do not have to reply to them, Although you keep doing so.
Because you had 2 orders, You had 2 requests, There is no need to reply.
The option to ignore the request is optional.
My reply is not sarcasm, Simply explaining the facts.
Take Care.
Jon
Resposta da Graphics Direct Replacement Bike Decals.
Thank you so much.
Jon
Resposta da Graphics Direct Replacement Bike Decals.
Hi Vincent.
I'm finding this very strange. We have had no reports from you about this.
If the decals were sent in the wrong colour, Why did you not contact us to have them rplaced ? I can see from your order that you chose "Flat Pastel Blue".
For an expensive set I would have e-mailed us at support@graphicsdirect.com as soon as I opened the postal tube.
You have managed to find the time to write a 1 Star reveiw here but not contacted us all about the decals. ? Seems very odd. Please do get in touch.
Jon
Resposta da Graphics Direct Replacement Bike Decals.
I really need to keep on top of these reviews.
Thank you for your time to leave one, so sorry my reply is late.
If you are pleased, Then we are pleased.
Thank You,
Jon
Great service
Great service
I needed to adjust the size of a couple of the decals to fit my frame..a quick message asking if this was possible and got a fast response saying it was not a problem.
Decals arrived within 48hrs.
Great quality and great service
4 de maio de 2021
Very prompt service & excellent quality…
Very prompt service & excellent quality decals
2 de maio de 2021
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